Top 2 Night auditor Jobs in Stevensville, Mi

Night Auditor
Fairfield Inn & Suites Stevensville. 4408 Red Arrow Hwy, Stevensville, MI 49127. —Stevensville, MI
- $16 - $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
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Night Auditor (11pm-7am) - Tru by Hilton, Stevensville
Ganesh Hotels Management, LLC. —Stevensville, MI
- From $14 an hour
- Part-time
- English
- Hotel
- Organizational skills
- Employee discount
- Referral program
Quick Apply

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Night Auditor

Fairfield Inn & Suites Stevensville. 4408 Red Arrow Hwy, Stevensville, MI 49127.
Stevensville, MI

Quick Apply

Job Details

Part-time
$16 - $17 an hour

Benefits

Paid training
Paid holidays
Health insurance
Benefits from day one
Professional development assistance

Qualifications

High school diploma or GED

Full Job Description

Night Auditor

"Join the Fairfield Inn & Suites Stevensville Hotel Family and Build a Legacy of Hospitality!"

Job Details

Work Location: Fairfield Inn & Suites Stevensville. 4408 Red Arrow Hwy, Stevensville, MI 49127.
Job Type: Part-time
Pay: $16- $17 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit.

Key Responsibilities

Reservation Management:
- Receive and process reservations via phone, fax, and mail.
- Enter reservations into the computer system and provide additional information.
- Verify pricing, discounts, and billing information, and notify customers of room features and availability.
- Maintain reservation files and resolve related problems.
Customer Service:
- Check in and out guests efficiently.
- Process customer payments and post applicable charges.
- Inform customers of credit holds and conduct customer surveys.
- Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
- Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
- Maintain the company’s professional reputation by providing superior customer service.
- Assist and support area personnel as needed.
- Coordinate with the Accounting Department regarding customer credit status.
- Keep management informed of area activities and significant problems.
- Attend and participate in meetings as required.
- Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.

Perform any other tasks/duties as assigned by the manager/ supervisor.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.

Qualifications

Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
- Excellent communication and public relations skills.
- Well organized and attentive to detail.
- Willingness to assist others.
- Strong typing abilities and proficiency with PC, calculator, and office equipment.

Benefits:

- Employee hotel room discount
- Holiday pay
- Paid training
- Professional development assistance

WHY YOU’LL LOVE WORKING WITH US:

Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Fairfield Inn & Suites Stevensville Hotel:
Fairfield Inn & Suites Stevensville is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

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night auditor jobs in stevensville, mi

Night Auditor

Night Auditor (11pm-7am) - Tru by Hilton, Stevensville

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