Top 5 Remote help desk Jobs in Stockton, Ca

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Manteca, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
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10d
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NuAxis Innovations —Lodi, CA
- Online Application
- Google Workspace
- Mid-level
- Windows
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Coneth Solutions —Manteca, CA
- Mid-level
- Windows
- Bachelor's degree

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Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

KALESTA HEALTHCARE GROUP LLC -
Manteca, CA

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Job Details

Full-time
$35 - $50 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
IT user and group management
Data permissions
Copy machines
Laptop (troubleshooting support)
Windows
Printer (troubleshooting support)
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
IP networking
Access control management
Desktop administration
Peripheral hardware support

Full Job Description

Desktop Support Technician

Location: Onsite and Remote Support Employment Type: Full-Time Compensation: $35.00 to $50.00 per hour About the Position Kalesta Healthcare is seeking an experienced and customer-focused Desktop Support Technician to join our IT team. This position provides a combination of onsite and remote technical support to our healthcare facilities and corporate users. The successful candidate will be responsible for supporting desktops, laptops, printers, network-connected devices, and end users while delivering exceptional customer service. The ideal candidate will be self-motivated, possess strong troubleshooting skills, and be comfortable working independently as well as within a team environment. Participation in an on-call rotation is required. Responsibilities • Provide onsite and remote technical support for end users. • Troubleshoot and resolve hardware, software, printer, and network-related issues. • Install, configure, and maintain desktop computers, laptops, monitors, and peripherals. • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office. • Create and manage user accounts and permissions. • Deploy, image, and configure new computer systems. • Support and troubleshoot network printers, multifunction devices, scanners, and label printers. • Coordinate with printer vendors for service and maintenance activities. • Support scan-to-email, scan-to-folder, and secure printing solutions. • Assist with wireless networking and basic network troubleshooting. • Maintain accurate documentation and asset inventory records. • Respond to support requests and service tickets in a timely manner. • Participate in after-hours and on-call support rotations. • Travel to facility locations as required. • Assist with IT projects, upgrades, and facility onboarding efforts.

Requirements • Minimum 2 years of Desktop Support, Help Desk, or Technical Support experience. • Strong knowledge of Windows 10 and Windows 11. • Experience supporting Microsoft 365 environments. • Experience supporting printers, copiers, scanners, and multifunction devices.

Working knowledge of Active Directory and user administration. • Understanding of TCP/IP networking fundamentals. • Strong customer service and communication skills. • Ability to prioritize multiple tasks in a fast-paced environment. • Valid driver's license and reliable transportation. • Ability to lift and move equipment up to 50 pounds. Preferred Qualifications • Experience in a healthcare environment. • Experience with PrinterLogic or enterprise print management systems. • Experience with Canon, Xerox, HP, Ricoh, or similar enterprise printer platforms. • Experience with Microsoft Intune and device management. • Experience with Ubiquiti networking equipment. • Experience with remote support and ticketing platforms. • CompTIA A+, Network+, Microsoft, or equivalent certifications. Benefits • Competitive compensation at $35.00 per hour • Paid Time Off (PTO) • Medical, Dental, and Vision Benefits (if applicable) • Career advancement opportunities • Professional development and training • Supportive team environment Schedule • Full-Time • Monday through Friday • Combination of onsite and remote support • Participation in on-call rotation required • Occasional evenings and weekends for maintenance windows and project wor

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remote help desk jobs in stockton, ca

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

Help Desk Specialist

Support Professional

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I want to receive the latest job alert for remote help desk in stockton, ca

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