Top 1 Help desk support tier i / ii Jobs in Stockton, Ca

Systems Engineer
AGE Solutions —Tracy, CA
- From $105,000 a year
- System design
- Mid-level
- Office
- Paid training
- Paid parental leave
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Systems Engineer

AGE Solutions -
Tracy, CA

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Job Details

From $105,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Government information & network security
Systems integration
Software implementation
System design
Data recovery
Server backup and recovery
DoD experience
System design for system development
Enterprise Integration
DoD 8570
Design engineering
Data backup
SAN
IAT
Network Attached Storage (NAS)
IAT Level II
Implementing IT solutions

Full Job Description

About Us

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

The Systems Engineer is responsible for the provisioning, configuration, operation, and maintenance of hardware, software, and infrastructure systems. The role provides technical support in planning, implementing, and sustaining operations, while supporting innovation through research and development. It ensures compliance with organizational and regulatory standards, maintains key documentation, and communicates technical concepts and project status to stakeholders.

Responsibilities Include:

Engineer, integrate, and manage enterprise storage platforms, SAN infrastructure, backup systems, and supporting components in accordance with organizational requirements.
Assess and report on data restoration and disaster recovery capabilities; identify gaps and recommend corrective actions to improve performance and efficiency.
Administer enterprise backup solutions to ensure data integrity, availability, and alignment with organizational objectives.
Evaluate, design, and implement file sharing solutions to meet validated customer and operational requirements.
Perform advanced troubleshooting of storage environments; analyze deficiencies and provide technical recommendations for resolution.
Execute scheduled preventative maintenance and operational checks on storage hardware and associated systems to sustain system reliability.
Conduct storage utilization analysis and capacity planning; develop and maintain technical procedures and documentation supporting lifecycle management of storage technologies.
Develop, update, and enforce policies, standards, and procedures supporting storage operations; contribute to continuous process improvement initiatives.
Produce technical reports on storage management practices and emerging technologies; recommend system enhancements, configuration changes, and optimization strategies to improve performance and efficiency.
Support Storage Array administration, LUN / Volume administration Fiber switch administration Storage File Sharing, Security Implementation, Data Migrations, Pilot Projects / Proof of Concept, Cloud Tier support and administration, other duties as assigned.
Provide after-hours troubleshooting and incident response support as needed.
Provide the project manager and government customers with weekly reports concerning completed work, planned work, and any issues encountered.
Coordinate daily with government and contract POC.
Support the completion of daily checklists and appropriately document and report system status.
Create, update, and close tickets in the IT Service Management (ITSM) tool, updating tickets daily and ensuring that all relevant information is captured in work notes.

Required Skills, Qualifications and Experience:

Experience:
- Minimum of three (3) years of professional engineering experience supporting the evaluation, design, implementation, and integration of enterprise storage and backup solutions.
- Minimum of two (2) years of hands-on experience managing enterprise SAN environments, including technologies such as Fiber Channel zoning, iSCSI, FCoE unified fabric, HBA/CNA configurations, storage controllers, LUN provisioning, RAID configurations, and NAS/file sharing systems.
- Demonstrated experience supporting hierarchical storage management systems and administering enterprise backup and recovery operations utilizing platforms such as Veritas NetBackup.
- Minimum of two (2) years of hands-on experience supporting Department of Defense IT systems and environments.
Security Clearance:
- DoD Top Secret clearance
Certifications:
- DoD 8570 IAT Level II Certification (Ex: Security+ CE)
- Must also have one of the following Computing Environment certifications:
  - AWS Certified Solutions Architect - Associate
  - AWS Certified Solutions Architect – Professional
  - GIAC Defensible Security Architecture
  - GIAC Continuous Monitoring Certification
  - Microsoft Certified: Azure Administrator Associate
  - NetApp Certified Data Administrator (ONTAP)
  - NetApp Certified Hybrid Cloud Administrator
  - NetApp Certified Hybrid Cloud Architect
  - NetApp Certified Implementation Engineer- SAN Specialist (ONTAP)
  - NetApp Certified Hybrid Cloud Implementation Engineer
  - NetApp Certified Technology Associate
  - NetApp Certified Data Administrator, OnTop
  - SNIA Storage Networking Certified Professional
  - SNIA Certified Storage Architect
Location:
- This role is onsite at our customer's location in Tracy, CA.

Work Environment and Physical Demand:

Must be able to work in a network closet and sit at computer desk.
Must be able to lift between 35-40lbs.

Compensation: $105,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
401(k) with Match: We match 3% of your contributions with immediate vesting.
Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
Parental Leave: 15 days of fully paid leave for new parents, because family matters.
Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

At AGE, you'll do work that matters, supported by a company that delivers for its people.

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