Top 11575 Dispatch manager Jobs in Stone Mountain, Ga

Lead Dispatcher
PV Heating, Cooling, & Plumbing —Atlanta, GA
- $20 - $28 an hour
- Weekends as needed
- Mid-level
- Office
- Supervising experience
- Paid training
- Paid holidays
Quick Apply
1d
Area Service Manager
STYL RESIDENTIAL —Atlanta, GA
- $110,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
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ATL Linehaul Trucking Manager/Driver
No Boundaries Trucking Group —Marietta, GA
- $1,250 a week
- Email
- Background check
- CDL A
- Mid-level
- Health insurance
- Dental insurance
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Onsite Community Association Manager
Community Management Associates —Decatur, GA
- $80,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
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Property Manager
Highmark Residential, LLC —Lawrenceville, GA
- Full-time
- Basic math
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Property Manager
RAM Partners, LLC —Atlanta, GA
- $85,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Administrative Assistant/Meeting and Event Coordinator
Eleventh Circuit Court of Appeals —Atlanta, GA
- $52,199 - $84,879 a year
- Entry level
EMS 911 Communications Manager
Grady Health System —East Atlanta, GA
- Full-time
- CPR Certification
- BLS Certification
- Mentoring
- Paid holidays
- Disability insurance
1d
Transportation Manager
Swift Transportation —Decatur, GA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Children
- US work authorization
- Paid training
- Employee stock purchase plan
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Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Dispatch Manager
Atlantic Limo —Atlanta, GA
- $59,000 - $65,000 a year
- Weekends as needed
- Management
- Office
- Mentoring
- Paid holidays
- Relocation assistance
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Field Operations Dispatch Supervisor
Camtel —Atlanta, GA
- $70,000 - $100,000 a year
- Mid-level
- 3 years
- High school diploma or GED
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Assistant Community Manager
Asset Living —Stone Mountain, GA
- $26 - $30 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
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DISPATCHER-RAIL TRANSPORTATION
Metropolitan Atlanta Rapid Transit Authority (MARTA) —Atlanta, GA
- $51,516 - $77,274 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
7d
Fuel Logistics Supervisor
Walthall Oil Company (ND) —Atlanta, GA
- Mid-level
- Computer skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Transportation Manager
General Wholesale Company —Atlanta, GA
- $65,000 - $75,000 a year
- Full-time
- Management
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Property Manager
Willow Bridge Property Company —Decatur, GA
- Weekends as needed
- Microsoft Excel
- Mid-level
- Residential
- Health insurance
- Dental insurance
11d
Administrative Customer Service
Carpet South —Norcross, GA
- $65,000 - $70,000 a year
- Full-time
- Apartments
- In-person
- Entry level
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Senior Safety Manager
Grady Health System —Atlanta, GA
- Full-time
- 7 years
- Management
- Hospital
- Paid holidays
- Disability insurance
Dispatcher
GOFO INC —Decatur, GA
- $21 - $26 an hour
- English
- Mid-level
- Organizational skills
Quick Apply

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dispatch manager jobs near stone mountain, ga

Lead Dispatcher

PV Heating, Cooling, & Plumbing -
Atlanta, GA

Quick Apply

Job Details

Full-time
$20 - $28 an hour
1 day ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Route optimization
Coaching
Staff scheduling
Team scheduling
Route planning
Mentoring

Full Job Description

Our company is seeking an experienced and detail-oriented Lead Dispatcher to oversee daily dispatch operations and support our dispatch team. In this role, you’ll take ownership of the dispatch board, optimize technician schedules, support revenue goals, resolve operational challenges, and ensure technicians and customers have the information they need for a successful service experience.

The ideal candidate is a confident leader who can make quick decisions, proactively solve problems, and maintain a high level of accountability in a fast-paced environment.

Schedule

Full-Time | In-Office
Monday–Friday,
Occasional evenings and weekends as business needs require
On-call support as needed
Weekend and evening shifts may be eligible for remote work

Position Requirements

Previous experience in dispatching, scheduling, logistics, or customer service; HVAC, plumbing, or home services preferred.
Previous leadership or team-lead experience preferred.
Strong knowledge of dispatching, scheduling, and route optimization.
ServiceTitan experience preferred.
Strong organizational, communication, multitasking, and problem-solving skills.
Ability to make decisions quickly and remain calm in a fast-paced environment.
Ability to coach, support, and hold team members accountable.

Key Responsibilities

Own the Dispatch Board: Take ownership of daily dispatch operations, strategically prioritizing calls based on urgency, technician availability, customer needs, and revenue opportunities.
Lead & Support the Dispatch Team: Lead by example, provide support and guidance to dispatchers, and ensure established procedures and expectations are consistently followed.
Manage Technician Operations: Maintain awareness of technician locations, schedules, job status, and needs while proactively addressing delays, scheduling conflicts, and operational issues.
Drive Efficiency & Revenue: Optimize technician schedules and routes to maximize productivity, minimize downtime, and support daily department revenue goals.
Ensure Accurate Communication: Provide technicians with complete and accurate job information and keep customers informed of technician status, delays, schedule changes, and updated arrival times.
Resolve Issues: Serve as an escalation point for customer concerns, technician issues, scheduling challenges, and other operational needs.
Maintain ServiceTitan Accuracy: Ensure customer and job information is accurate and complete, including job notes, materials, equipment, costs, tasks, and required documentation.
Manage Follow-Ups: Identify callbacks, unfinished work, follow-up opportunities, and customer concerns and ensure they are properly documented and scheduled.
Cross-Department Communication: Maintain clear communication with Service Managers, technicians, CSRs, and other departments to ensure issues are addressed quickly and information is communicated accurately.
Proactive Problem Solving: Anticipate potential issues before they become larger problems and take appropriate action to keep daily operations running efficiently.

Performance Expectations:

The Lead Dispatcher is expected to take ownership of the dispatch board and daily operation, proactively manage challenges, support the dispatch team, and ensure technicians and customers have the communication and support needed to operate efficiently and deliver an exceptional customer experience.

Why Join Us?

Supportive Culture: Join a driven, collaborative team that values accountability, teamwork, and having fun while delivering exceptional service.
Meaningful Impact: Effective dispatching plays a critical role in technician productivity, department performance, and customer satisfaction.
Growth Opportunities: Enjoy ongoing paid training, mentorship, and opportunities for career advancement.

Benefits

Competitive Pay
Health, Dental & Vision Insurance
401(k)
Paid Time Off & Paid Holidays
Paid Training
Career Growth Opportunities

Disclaimer: By submitting your application, you authorize us to contact you by phone, email, and text regarding current and future employment opportunities.

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Refine Your Search

dispatch manager jobs in stone mountain, ga

Lead Dispatcher

Area Service Manager

ATL Linehaul Trucking Manager/Driver

Onsite Community Association Manager

Property Manager

Property Manager

Administrative Assistant/Meeting and Event Coordinator

EMS 911 Communications Manager

Transportation Manager

Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid

Dispatch Manager

Field Operations Dispatch Supervisor

Assistant Community Manager

DISPATCHER-RAIL TRANSPORTATION

Fuel Logistics Supervisor

Transportation Manager

Property Manager

Administrative Customer Service

Senior Safety Manager

Dispatcher

I want to receive the latest job alert for dispatch manager in stone mountain, ga

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