Top 450 Microsoft 365 Jobs in Stone Mountain, Ga

Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
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4d
MS 365 Administrator (SME)
DMI —Atlanta, GA
- $86,784.00 - $94,887.50 a year
- Full-time
- Azure
- Bachelor of Science
- 8 years
- Disability insurance
- Health insurance
14d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
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12d
IT Systems Administrator
OLIPOP —Atlanta, GA
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
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Help Desk Specialist - 1st Tier
Huff Powell & Bailey, LLC —Atlanta, GA
- Office
- Windows
- High school diploma or GED
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Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
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ORDER FULFILLMENT ASSOCIATE I
GLOCK —Smyrna, GA
- Overtime
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
11d
Senior Office 365 Engineer
CEDENT —Atlanta, GA
- Full-time
- Bachelor of Science
- DevOps
- Analysis skills
Help Desk Support Technician
NuAxis Innovations —Atlanta, GA
- Online Application
- Microsoft Outlook
- Mid-level
- Windows
Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
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Warehouse Associate
Mainline Aviation —Atlanta, GA
- $17 - $19 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
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Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
IT Support Tech I
ATS FAMILY —Marietta, GA
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
7h
Ticket to Work Representative
America Works of New York Inc —Atlanta, GA
- $25 an hour
- Full-time
- Working with individuals with disabilities
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Network Administrator
Academy Of Scholars —Decatur, GA
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
Information Technologist (Full-time)
Academy Of Scholars —Decatur, GA
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
Accounts Payable Specialist
McCalla Raymer Leibert Pierce LLC —Roswell, GA
- $26 - $28 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
Quick Apply
Public Health Data Analyst (Atlanta, Georgia REMOTE ROLE)
ICF —Atlanta, GA
- $61,232 - $104,094 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- 5 years
4h
Human Resource & Benefits Specialist
Zep, Inc. —Atlanta, GA
- Full-time
- Microsoft Excel
- Mid-level
- Office

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microsoft 365 jobs near stone mountain, ga

Help Desk Agent

Polsinelli PC -
Atlanta, GA

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Job Details

Full-time
$55,000 - $65,000 a year
4 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Bachelor's degree

Full Job Description

Polsinelli does not accept unsolicited resumes from search firms or agencies. Please, no phone calls or emails.

At Polsinelli, What a Law firm Should Be is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you!

Polsinelli is seeking a Help Desk Agent. This role can be hired as remote or hybrid, provided the candidate is in a state/jurisdiction wherein we practice. This is a second-shift position. The hours are 11-7 PM CT M-F. Prior law experience or work in a similar professional setting is highly preferable. The successful candidate will exhibit excellent communication and time management skills with a focus on end-user needs.

CORE RESPONSIBILITIES

Respond to requests for technical assistance in person, via phone, and email.
Identify and escalate situations requiring urgent attention, redirecting problems to the appropriate resource.
Diagnose and resolve technical hardware and software issues, assisting end-suers with technical and application functionality questions.
Research questions using available information resources.
Follow standard help desk procedures and recommend changes for continuous improvement.
Log/track all support requests and document resolutions in Helpdesk Ticketing System.
Proactively identify process improvement opportunities and support continuous improvement initiatives.
Engage in formal and informal knowledge transfer.
Build and maintain productive client relationships with all firm users.
Stay current with system information, changes, and updates.

QUALIFICATIONS AND SKILLS

A minimum of one (1) year of experience in helpdesk support, preferably within a law firm or professional services organization.
A college degree in Information Systems, Technology, or related field is strongly preferred, however, candidates with equivalent experience will be considered.
Proficiency in Microsoft desktop products, including Microsoft Desktop Operating Systems (Windows 10) and higher and Office 365 preferred.
Experience with MS Outlook E-mail Client operating in Microsoft O365 Exchange environment.
Experience with SCCM software deployment tools.
Ability to perform basic administration tasks related to Active Directory account management.
Ability to work independently and collaboratively in a teamwork/collaborative style and environment.
Experience with iManage, Kofax, and Litera software operations.
Working knowledge of video conferencing platforms such as Zoom and MS Teams.
Experience working with Help Desk ticketing solutions.
Familiarity with Mimecast a plus.

The budgeted salary range for this position is $55,000 - $65,000.

As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.

Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Experience

Required

1 year(s): Experience in helpdesk support, preferably within a law firm or professional services organization.

Education

Required

Bachelor's or better in Management Information Systems or related field
Bachelor's or better in Technology Management Services or related field
Bachelor's or better in Information Technology or related field

Behaviors

Preferred

Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

microsoft 365 jobs in stone mountain, ga

Help Desk Agent

MS 365 Administrator (SME)

Service Desk Analyst - Tier I

IT Systems Administrator

Help Desk Specialist - 1st Tier

Remote Support Engineer II

ORDER FULFILLMENT ASSOCIATE I

Senior Office 365 Engineer

Help Desk Support Technician

Customer Service Representative (Hybrid - Atlanta, GA )

Warehouse Associate

Service Desk Analyst

IT Support Tech I

Ticket to Work Representative

IT Systems Support Technician

Network Administrator

Information Technologist (Full-time)

Accounts Payable Specialist

Public Health Data Analyst (Atlanta, Georgia REMOTE ROLE)

Human Resource & Benefits Specialist

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