Top 215 Front end manager Jobs in Stone Mountain Ga

Lead Concierge
Stratton Amenities —Atlanta, GA
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead
Hilton —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Executive Assistant
PINNACLE ACTUARIAL RESOURCES INC —Atlanta, GA
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Research
- Profit sharing
- Disability insurance
Executive Team Leader Service & Engagement (Assistant Manager Front End) - Atlanta, GA
Target —Atlanta, GA
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
(USA) Member Team Lead
Sam's Club —Duluth, GA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
9d
Manager Front End Experience
Home Depot / THD —Atlanta, GA
- 18 years or older
- No experience needed
- Analysis skills
Assistant General Manager / Front Office Manager-Level Support
Wenzell & Fisher Hospitality Group —Atlanta, GA
- $1,300 - $1,800 a week
- Temporary
- Mid-level
- Hotel
- Driver's License
Quick Apply
(USA) Member Specialist
Sam's Club —Tucker, GA
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
22h
Front Desk Experience Manager
Buckhead Woodhouse —Atlanta, GA
- $20 - $25 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid training
- Employee discount
Quick Apply
Customer Service Representative
Asheville Cottages —Atlanta, GA
- Weekends as needed
- Microsoft Outlook
- Customer service
- Basic math
Quick Apply
IT Manager/Front End Lead
Veriheal —Atlanta, GA
- $80,000 - $93,000 a year
- Full-time
- Hybrid work
- Google Workspace
- JavaScript
- Senior level
- Dental insurance
- Paid time off
Quick Apply
Member Specialist
Sam's Club —Duluth, GA
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Guest Service Representative PT (Hotel Granada)
Schulte Hospitality Group —Atlanta, GA
- $18 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
5d
Guest Service Representative - The Georgian Terrace
Schulte Hospitality Group —Atlanta, GA
- $17 - $19 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
7d
Cashier
Sprouts Farmers Market —Decatur, GA
- Part-time
- 18 years or older
- High school diploma or GED
- Math
- Paid parental leave
- Health savings account
Member Team Lead
Sam's Club —Marietta, GA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Guest Service Representative-FT Hotel Granada
Schulte Hospitality Group —Atlanta, GA
- $18 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent Moxy Hotel Downtown
MOXY ATLANTA DOWNTOWN —Atlanta, GA
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
Guest Service Representative
COURTYARD - ATLANTA/DULUTH DOWNTOWN —Duluth, GA
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Restaurant Manager
Vietvana Pho Noodle House —Atlanta, GA
- $52,000 - $80,000 a year
- Full-time
- Background check
- Restaurant management
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply

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front end manager jobs near stone mountain ga

Lead Concierge

Stratton Amenities -
Atlanta, GA

Apply Now

Job Details

$19 - $20 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Leading team collaboration initiatives
Guest rapport building
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment

Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Pay: $19.00 - $20.00 per hour

Work Location: In person

Apply Now

Refine Your Search

front end manager jobs in stone mountain ga

Lead Concierge

Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead

Executive Assistant

Executive Team Leader Service & Engagement (Assistant Manager Front End) - Atlanta, GA

(USA) Member Team Lead

Manager Front End Experience

Assistant General Manager / Front Office Manager-Level Support

(USA) Member Specialist

Front Desk Experience Manager

Customer Service Representative

IT Manager/Front End Lead

Member Specialist

Guest Service Representative PT (Hotel Granada)

Guest Service Representative - The Georgian Terrace

Cashier

Member Team Lead

Guest Service Representative-FT Hotel Granada

Front Desk Agent Moxy Hotel Downtown

Guest Service Representative

Restaurant Manager

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