Top 183 Call center representative Jobs in Stonecrest Ga

Inside Sales Representative
EMC Security —Suwanee, GA
- Full-time
- Mid-level
- Residential
- Contracts
- Paid training
- Health insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Atlanta, GA
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Fleet Client Services Specialist II
Cox Fleet —Atlanta, GA
- $18.17 - $27.30 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
Call Center Representative
Innovation At Work Inc —Decatur, GA
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
Call Center Representative
Peachtree Spine and Sports Physicians —McDonough, GA
- From $17 an hour
- 8 hour shift
- Bilingual
- Background check
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
1d
Temporary Call Center Universal Agent, US (Remote)
Carter's —Atlanta, GA
- $15.50 an hour
- Weekends as needed
- Remote
- Children
- Communication skills
- Entry level
- Employee discount
6d
Client Care Representative
Citizens Trust Bank —Lithonia, GA
- Part-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Quick Apply
Radiology Patient Scheduling Representative
T2 Group —Conyers, GA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
Quick Apply
Inbound Call Representative
Nationwide Group —Smyrna, GA
- $17 - $30 an hour
- Part-time
- Computer literacy
- No experience needed
- In-person
- Paid training
- Employee discount
Quick Apply
2d
Call Center Representative - Afternoon / Evening
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Communication skills
- Paid training
Quick Apply
Healthcare Customer Service Representative (GA)
Healthcare Business Services Inc. —Decatur, GA
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
5d
Sales & Customer Service Call Center Specialist – GEORGIA
Victoria's Secret —Atlanta, GA
- From $15 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Basic math
Client Care Representative
Citizen Trust Bank —Lithonia, GA
- Full-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Customer Support Representative-Contact Center- Day Shift
DH Pace —Atlanta, GA
- Overtime
- Background check
- ERP systems
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Outbound Call Center Representative
Payentry —Norcross, GA
- $17 - $19 an hour
- Email
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Call Center Representative - Tucker, GA
BEST FOOT FORWARD SOLUTION SERVICES LLC —Tucker, GA
- $18 an hour
- Full-time
- Background check
- Pass drug screening
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Georgia Remote Customer Service Representative
notifyMD —Lawrenceville, GA
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for call center representative in stonecrest ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near stonecrest ga

Call Center Representative jobs in Atlanta, GA

Insurance Agent jobs in Atlanta, GA

Call Center Representative jobs in McDonough, GA

Call Center Representative jobs in Duluth, GA

Call Center Representative jobs in Tucker, GA

Customer Service Representative jobs in Atlanta, GA

Customer Support Representative jobs in Atlanta, GA

Customer Service Representative jobs in Lawrenceville, GA

Distribution Center jobs in Terrell, TX

Liquor Sales Representative jobs in Florida

Call Center Representative jobs in Tulsa, OK

Patient Access Representative jobs in Orlando, FL

Call Center Representative jobs in Durham, NC

Call Center Representative jobs in Elkins, WV

Remote Call Center Representative No Experience jobs in Texas

Call Center Representative jobs in Columbia, MO

Insurance Verification Specialist Remote jobs in Nashville, TN

Travelers Insurance jobs in Remote

Insurance Agent jobs in Corpus Christi, TX

Insurance Agent jobs in Colorado

Inside Sales Representative

EMC Security
Suwanee, GA

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Deal closing
Pricing
Sales contract management
Phone communication
Sales needs analysis
Client rapport building
Attention to detail
Sales management systems proficiency
Prospecting
Contracts
CRM system proficiency
Productivity software
Video conferences (communication methods)
Appointment scheduling
Closing sales leads
Sales automation technologies
Client interaction via phone calls

Full Job Description

Position Title

Inside Sales Representative - Residential & Small Business Security

Position Summary

The Inside Sales Representative is responsible for converting inbound and company-generated leads into new residential and small business security customers. This role focuses on rapid lead response, consultative selling, needs discovery, proposal creation, follow-up discipline, and appointment setting when field support is required.

The ideal candidate is comfortable selling by phone, email, text, and video call, and can guide customers through security solutions including intrusion alarms, smart home security, video surveillance, and recurring service agreements.

Primary ResponsibilitiesLead Response & Qualification

· Respond quickly to inbound residential and SMB leads from phone calls, web forms, referrals, marketing campaigns, partner channels, and customer inquiries.

· Qualify prospects based on location, property type, urgency, decision-making authority, budget, security concerns, and service needs.

· Determine whether the opportunity can be sold remotely or requires an outside sales appointment, site visit, or technical review.

· Maintain consistent follow-up cadence on open leads until closed, disqualified, or reassigned.

Sales Consultation

· Conduct a structured needs analysis with homeowners, property managers, and small business owners.

· Identify customer concerns such as burglary, employee access, theft, vandalism, fire protection, video verification, remote management, and life safety.

· Recommend appropriate solutions based on customer needs, building layout, risk level, budget, and desired level of service.

· Explain system components, monitoring options, mobile app functionality, service expectations, installation process, and monthly recurring charges.

Product & Service Sales

· Sell residential and SMB solutions include intrusion alarm systems, security monitoring, video surveillance, smart locks and access control, doorbell cameras and smart home devices, fire and life-safety monitoring where applicable, service plans, extended protection plans, cellular communicators, and system upgrades.

· Promote recurring monthly revenue agreements and long-term customer value.

· Present good/better/best options when appropriate to help customers make informed decisions.

Proposal & Agreement Management

· Prepare accurate quotes and customer agreements.

· Verify pricing, equipment, labor assumptions, promotions, discounts, and contract terms.

· Collect required customer information, signed agreements, deposits, and payment details according to company process.

CRM Management

· Enter and update all lead, customer, opportunity, and activity information in the CRM.

· Track calls, emails, texts, appointments, proposals, follow-ups, close dates, lost reasons, and next steps.

· Use CRM tasks and reminders to prevent lead leakage.

Customer Experience

· Provide a professional, clear, and responsive customer experience from first contact through handoff to installation.

· Set proper expectations regarding installation timing, equipment availability, monitoring setup, contract terms, and service support.

· Handle objections related to price, contract length, equipment type, monitoring cost, installation timing, and competitor comparisons.

· Escalate technical, billing, or service issues to the appropriate department when needed.

Team Coordination

· Work closely with outside sales, installation, and customer service teams.

· Schedule outside sales appointments or site surveys when the opportunity requires field review.

· Communicate sold job details clearly to operations to reduce installation errors and customer dissatisfaction.

· Participate in sales meetings, training sessions, call reviews, and performance coaching.

Required Qualifications

· Prior inside sales, customer service, call center, retail sales, or security industry experience preferred.

· Strong phone presence and ability to build trust quickly.

· Ability to ask effective discovery questions and listen for customer needs.

· Comfortable discussing pricing, contracts, monthly service, and close options.

· Strong computer skills, including CRM use, email, web-based quoting tools, and Microsoft Office.

· Organized, detail-oriented, and able to manage a high volume of leads.

· Ability to follow a structured sales process while still sounding natural and consultative.

· Professional written and verbal communication skills.

Preferred Qualifications

· Experience selling residential security, smart home technology, video surveillance, access control, telecom, cable, pest control, HVAC, solar, insurance, or other home services.

· Familiarity with monitored alarm systems, cellular communicators, cameras, smart locks, and mobile app-based systems.

· Experience working with monthly recurring revenue contracts.

· Experience using CRM platforms such as Salesforce, HubSpot, Monday.com, D-Tools, or similar systems.

· Ability to upsell existing customers into upgrades, add-ons, and service plans.

Physical & Work Environment Requirements

· Primarily office-based, remote, or hybrid depending on company structure.

· Frequent use of phone, computer, CRM, email, and video conferencing tools.

· May require occasional participation in sales meetings, vendor trainings, or branch meetings.

· Standard business hours with possible evening or weekend follow-up depending on lead flow and company policy.

Compensation Structure

Compensation includes hourly pay plus commission based on sold revenue, recurring monthly revenue, appointments set, close rate, or gross margin contribution.

A typical structure may include:

· Base pay

· Commission on closed sales

· Bonus for monthly recurring revenue generated

· Bonus for exceeding monthly or quarterly sales goals

· Additional incentives for upgrades, service plans, or self-generated referrals.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in stonecrest ga

Inside Sales Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Fleet Client Services Specialist II

Call Center Associate

Call Center Remote Customer Service Representative

Call Center Customer Service Representative (1st Shift)

Call Center Representative

Call Center Representative

Temporary Call Center Universal Agent, US (Remote)

Client Care Representative

Radiology Patient Scheduling Representative

Inbound Call Representative

Call Center Representative - Afternoon / Evening

Healthcare Customer Service Representative (GA)

Sales & Customer Service Call Center Specialist – GEORGIA

Client Care Representative

Customer Support Representative-Contact Center- Day Shift

Outbound Call Center Representative

Call Center Representative - Tucker, GA

Georgia Remote Customer Service Representative

I want to receive the latest job alert for call center representative in stonecrest ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected