Top 2384 Member services representative Jobs in Stoughton, Ma

Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
7d
Shake bar & Member Services representative
Elite Health and Fitness Inc —Stoughton, MA
- $16.00 - $18.50 an hour
- Part-time
- Bar
- Communication skills
- Entry level
- Gym membership
- Opportunities for advancement
Quick Apply
2d
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Member Services Representative
Crunch Fitness - Red Brick —North Attleboro, MA
- $17 an hour
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Member Services Representative
Core Development and Management-Planet Fitness —Stoughton, MA
- $15 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Human Resources & Personnel Coordinator
Blue Hills Regional Technical High School —Canton, MA
- $85,000 - $110,000 a year
- Full-time
- School experience
- Mid-level
- 8 years
8d
Patient Care Representative
42 North Dental —Abington, MA
- $21 - $27 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
18h
Member Services Representative
KRAFT SOCCER LLC —Foxborough, MA
- $19.25 - $24.05 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Mid-level
6d
Practice Coordinator/Patient Representative
Dana-Farber Cancer Institute —Foxborough, MA
- $49,400 - $55,800 a year
- Per diem
- Hospital
- Mid-level
- Administrative experience
Care Management-CHW
BROCKTON NEIGHBORHOOD HEALTH CENTER INC —Brockton, MA
- $22.00 - $29.10 an hour
- Full-time
- Bilingual
- Mid-level
- Psychology
Quick Apply
8d
Specialty Navigator II
Optum —Norwood, MA
- $17.98 - $32.12 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Employee stock purchase plan
Front Desk and Operations Associate
Boston Prep —Hyde Park, MA
- $54,075 - $66,960 a year
- Full-time
- School experience
- Spanish
- Microsoft Outlook
6d
Visitor Services Representative
MIT Lincoln Laboratory —Lexington, MA
- $65,000 - $86,200 a year
- Mid-level
- Administrative experience
- Driver's License
- Health insurance
- Dental insurance
6d
Call Center Representative
Foxfruit —Boston, MA
- $3,800 - $4,450 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
3d
Customer Intake Rep I Norwood MA
Home Care Delivered Inc —Norwood, MA
- $25 an hour
- Full-time
- Bilingual
- Medical office experience
- HIPAA
- Paid training
- Health savings account
2d
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Profit sharing
- AD&D insurance
Quick Apply
Direct Support Professional
Tempus Unlimited —Stoughton, MA
- $21 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- 403(b) matching
- Health savings account
Quick Apply
Senior Human Resources Generalist, Fulfillment Center
Walgreens —Mansfield, MA
- $79,300 - $127,000 a year
- Day shift
- High school diploma or GED
- Bachelor's degree
- Travel
Medical Office Receptionist
LifeStance Health —North Easton, MA
- From $22.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
1d
Member Services Associate
Mass Bay Credit Union —Quincy, MA
- $21.90 - $26.76 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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Patient Services Representative Team Lead

Codman Square Health Center Inc -
Boston, MA

Quick Apply

Job Details

$22.00 - $34.28 an hour
7 days ago

Qualifications

In-person patient registration
Computer operation
Customer communication
Medical insurance coverage verification
Community health center experience
Computer literacy
Health insurance policy knowledge
Computer skills
Medical terminology
Hospital experience

Full Job Description

Description:

Position Summary:

The Patient Service Representative Lead Team member supports the Practice Supervisor by providing day to day oversight of front desk and patient service operations. This role serves as a lead resource for Patient Service Representatives, ensures smooth clinic workflows, and helps maintain high standards of patient experience, access, and operational efficiency.

Primary Responsibilities:

Operational Support

Support the Practice Supervisor with daily clinic operations and patient flow
Serve as a point of contact for front desk staff in the absence of the Practice Supervisor
Assist with staffing coverage, scheduling support, and real time problem solving
Monitor clinic volume and assist with workflow adjustments as needed
Template management for the depts
Support with time sheets
Cover the front desk and checkout desk
Work on wqs and pools to ensure that all requests are completed within 3 business days

Staff Leadership and Support

Provide guidance, coaching, and support to Patient Service Representatives
Assist with onboarding and training of new front desk staff
Reinforce policies, procedures, and customer service standards
Escalate performance or operational concerns to the Practice Supervisor
Perform quality checks on all operational workqueues and pools to ensure work is completed the same day

Patient Experience

Ensure a high level of customer service and professionalism at all times
Address patient concerns, complaints, and access issues in a timely manner
Support effective communication between patients, clinical teams, and administrative staff

Administrative Duties

Support accuracy in registration, scheduling, referrals, and insurance verification
Assist with audits, reports, and data tracking as assigned
Ensure compliance with organizational policies, HIPAA, and safety standards
Perform other duties as requested or assigned to support clinic operations

Other duties and/or other departments/locations as applies.

Requirements:

Qualifications & Skills:

Excellent customer service and interpersonal skills.
Ability to interact with diverse patient population
Solid computer literacy; ability to multitask, organize and prioritize one’s own work.
Solid understanding of medical insurance terminology.
Previous experience and knowledge of Community Health Center or Hospital patient registration systems, insurance eligibility verification systems (i.e. MMIS, WebMD, Trizetto, NEHEN).
Solid knowledge of insurance plans, concepts and terms.
Expected to stay abreast of scheduling rules and health care insurance changes Ability to quickly learn new systems and tasks; work as a team member and independently.
Ability to work in a fast pace environment.
Ability to listen well and devote full attention to patients and medical professionals alike.
Ability to be compassionate, caring, and to remain calm, even under the most stressful of situations.
Flexibility with schedule is required upon request may be required to work extended hours, WILL BE REQUIRED TO COVER EVENING AND WEEKEND sessions.

Education Requirements:

Bachelor’s degree preferred
Previous customer service background preferred.
Call Center Experience preferred
Team Lead or Supervisor Experience preferred

Physical Requirements:

Must be able to stand or sit for prolonged periods (at least 50% of the time)
Ability to lift up to 25 pounds and load onto shelves
Visual acuity sufficient for frequent reading and computer use

Quick Apply

Refine Your Search

member services representative jobs in stoughton, ma

Patient Services Representative Team Lead

Shake bar & Member Services representative

Patient Services Representative

Member Services Representative

Member Services Representative

Human Resources & Personnel Coordinator

Patient Care Representative

Member Services Representative

Practice Coordinator/Patient Representative

Care Management-CHW

Specialty Navigator II

Front Desk and Operations Associate

Visitor Services Representative

Call Center Representative

Customer Intake Rep I Norwood MA

Member Service Representative

Direct Support Professional

Senior Human Resources Generalist, Fulfillment Center

Medical Office Receptionist

Member Services Associate

I want to receive the latest job alert for member services representative in stoughton, ma

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