Top 199 Senior operations representative Jobs in Stratford Ct

Senior Customer Service Representative
GROWSCAPE —Shelton, CT
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Complex Litigation Associate Attorney
Chaffin Luhana LLP —Stamford, CT
- Full-time
- Remote
- Travel
- Senior level
- 4 years
- Commuter assistance
- Dental insurance
Quick Apply
Senior CNC Machinist/Toolmaker
ASML —Wilton, CT
- Full-time
- Microsoft PowerPoint
- 3 years
- High school diploma or GED
Area Manager, Advanced Processing Operations BCELL
ASML —Wilton, CT
- Full-time
- Assembly
- Travel
- Organizational skills
Senior Project Manager
Consigli Construction —New Haven, CT
- $176,000 - $197,000 a year
- Full-time
- Construction site
- Customer service
- Engineering
Quick Apply
Director of Personnel and Labor Relations
Norwalk Housing Authority —Norwalk, CT
- $120,000 - $135,000 a year
- Full-time
- Background check
- Office
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Sourcing & Supply Chain Project Manager
ASML —Wilton, CT
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
13d
Automation Engineer / Senior Automation Technician (Onsite – Ansonia, CT)
Westfall Technik —Ansonia, CT
- Full-time
- 3 years
- Analysis skills
- Organizational skills
Quick Apply
Advanced Processing - Lithography Production Engineer
ASML —Wilton, CT
- Full-time
- Laboratory experience
- Master's degree
- Bachelor's degree
14d
Supply Chain and NPI Project Manager
ASML —Wilton, CT
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Regional Director
MedElite Group, LLC. —Bridgeport, CT
- $110,000 - $130,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Commuter assistance
- Health insurance
Quick Apply
Capital Projects Manager - Multifamily
South Oxford Management —New Haven, CT
- $100,000 - $120,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Paid parental leave
- AD&D insurance
Quick Apply
5d
Assistant Administrator
Lord Chamberlain Nursing and Rehabilitation Center —Stratford, CT
- $100,000 - $150,000 a year
- Full-time
- Skilled nursing facility
- English
- Bachelor's degree
- Paid training
- Paid holidays
Quick Apply
1d
Senior Quality Systems Specialist
BIOWAVE CORPORATION —Westport, CT
- $75,000 - $80,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Ambassador
Cushman & Wakefield —Norwalk, CT
- $38.68 - $45.50 an hour
- Full-time
- Mid-level
- Office
- 4 years
- Health savings account
- Disability insurance
Quick Apply
Regulatory Affairs Manager
BIOWAVE CORPORATION —Westport, CT
- $100,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Operations/Safety Manager
Transdev —Bridgeport, CT
- $74,000 - $86,000 a year
- Extended hours
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Senior Quality Engineer
AMETEK, Inc. —Bridgeport, CT
- $90,000 - $115,000 a year
- Engineering
- 3 years
- Organizational skills
Program Manager
The WorkPlace —Bridgeport, CT
- $60,000 - $75,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Senior level
Quick Apply
5d
Senior Payment Operations Analyst
Bankwell Financial Group —New Canaan, CT
- Microsoft Excel
- 5 years
- Analysis skills

I want to receive the latest job alert for senior operations representative in stratford ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior operations representative jobs near stratford ct

Senior Customer Service Representative

GROWSCAPE -
Shelton, CT

Quick Apply

Job Details

Qualifications

Managing customer accounts
Customer communication
Customer order taking
Order issue resolution
Cross-functional collaboration

Full Job Description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}

The Senior Customer Service Representative is a key customer-facing role responsible for managing high-priority customer accounts, supporting order fulfillment from entry through delivery, and ensuring a high level of service, accuracy, and responsiveness. This position serves as the primary point of contact for assigned Platinum-level customers and acts as a critical link between the customer, customer service, operations, scheduling, load planning, and other internal teams.

In this role, the Senior Customer Service Representative will manage complex customer needs, monitor order status, identify potential service risks, and proactively communicate updates, constraints, and solutions. The position requires a strong understanding of customer expectations, supply chain processes, shipping schedules, order flow, and fulfillment requirements. The successful candidate will be able to anticipate issues before they impact the customer, resolve escalations quickly and professionally, and coordinate cross-functionally to support on-time, in-full delivery.

This role also plays an important part in driving process improvement and operational excellence within the customer service function. The Senior Customer Service Representative will help monitor key service metrics such as order accuracy, on-time delivery, customer response time, resolution time, and backlog management. This individual will be expected to recommend improvements to systems, workflows, communication processes, and reporting tools that improve efficiency, reduce errors, and enhance the overall customer experience.

The ideal candidate is a seasoned customer service professional with strong order management, supply chain, and problem-solving experience. This person should be highly organized, detail-oriented, comfortable managing multiple priorities, and capable of building strong relationships with both customers and internal partners.

Here’s a simpler version you can use:
Job Qualifications
10–15+ years of experience in customer service, supply chain, order management, or operations.
Experience working with key customer accounts and resolving customer issues.
Strong understanding of the order process from order entry through delivery.
Ability to work with internal teams such as operations, scheduling, load planning, and sales.
Strong communication, organization, and follow-up skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Experience using Microsoft Office, including Outlook, Word, and Excel.
Experience with CMS, SalesPad, ERP, or order management systems preferred.
Bachelor’s degree preferred, or equivalent work experience.

Quick Apply

Refine Your Search

senior operations representative jobs in stratford ct

Senior Customer Service Representative

Complex Litigation Associate Attorney

Senior CNC Machinist/Toolmaker

Area Manager, Advanced Processing Operations BCELL

Senior Project Manager

Director of Personnel and Labor Relations

Sourcing & Supply Chain Project Manager

Automation Engineer / Senior Automation Technician (Onsite – Ansonia, CT)

Advanced Processing - Lithography Production Engineer

Supply Chain and NPI Project Manager

Regional Director

Capital Projects Manager - Multifamily

Assistant Administrator

Senior Quality Systems Specialist

Customer Experience Ambassador

Regulatory Affairs Manager

Operations/Safety Manager

Senior Quality Engineer

Program Manager

Senior Payment Operations Analyst

I want to receive the latest job alert for senior operations representative in stratford ct

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected