Top 134 Front desk coordinator Jobs in Streamwood, Il

Lead Patient Service Representative - Hoffman Estates
Duly Health and Care —Hoffman Estates, IL
- $16.35 - $24.52 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
1d
Coordinator, Administrative Services
Mizkan America —Schaumburg, IL
- $27.50 - $38.46 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Profit sharing
- Wellness program
Patient Service Representative
Duly Health and Care —South Elgin, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
5d
Corporate Office Coordinator
Marquette Management —Naperville, IL
- $24 - $28 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to sit for extended periods
- Health insurance
- Dental insurance
11d
Patient Coordinator - Elk Grove, IL
Medi-Weightloss —Elk Grove Village, IL
- $24 - $26 an hour
- Full-time
- Clinic
- Entry level
- Under 1 year
Quick Apply
1d
Patient Service Rep
Duly Health and Care —Schaumburg, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Dental Front Desk Coordinator (FT)
Bright Direction Dental LLC —Elgin, IL
- $18 - $22 an hour
- Full-time
- Dental office
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Coordinator II
Smile Doctors —Wheaton, IL
- $18.40 - $23.70 an hour
- Full-time
- Bilingual
- Dental office
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
11d
Dental Insurance Coordinator
Campton Square Oral Surgery —Saint Charles, IL
- $26 - $27 an hour
- Full-time
- Background check
- Dental office
- Surgery
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Coordinator
Confidential —Algonquin, IL
- $22 - $24 an hour
- Full-time
- Dental office
- Front desk
- In-person
Quick Apply
9d
Dental Office Patient Coordinator - 2+ Years Dental Experience
Diamond Dental Service LLC —Lake Zurich, IL
- $23 - $26 an hour
- Full-time
- Dental office
- Mid-level
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
2d
Part-Time Front Office Coordinator
Diamond Physical Therapy —Algonquin, IL
- $18 an hour
- Full-time
- Computer literacy
- HIPAA
- Outpatient experience
8d
Don’t Be a Front Desk, be the Treatment Coordinator Quarterback of the Dental Team
Pure Dental Spa —Bloomingdale, IL
- $25 - $28 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Free parking
- Continuing education credits
Quick Apply
Dental Office Coordinator
United Dental Partners —Arlington Heights, IL
- $22 - $24 an hour
- Full-time
- Spanish
- Dental office
- Management
- Commuter assistance
- Paid holidays
Quick Apply
2d
Dental Front Desk
United Dental Partners —Arlington Heights, IL
- $18 - $20 an hour
- Part-time
- Background check
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Service Representative (Part-Time) - Pain Management ASC
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Reception Coordinator
Marsh McLennan Agency —Schaumburg, IL
- $44,800 - $83,400 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Patient Service Representative (Part-Time) - PTOT
Duly Health and Care —Glen Ellyn, IL
- $15.10 - $22.70 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
8d
Patient Services Representative - PTOT - Addison
Duly Health and Care —Addison, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
12d
Dental Front Desk Coordinator (PT)
Bright Direction Dental LLC —Arlington Heights, IL
- $18 - $25 an hour
- Part-time
- Dental office
- Administrative experience
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply

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Lead Patient Service Representative - Hoffman Estates

Duly Health and Care -
Hoffman Estates, IL

Quick Apply

Job Details

Full-time
$16.35 - $24.52 an hour
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

High school diploma or GED

Full Job Description

Lead Patient Service Representative - Multiple Specialties

Full-Time, 40 hours per week.
Location: Hoffman Estates, IL

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

The Patient Service Representative serves as a key point of contact for patients, delivering exceptional customer service and ensuring smooth front desk operations. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. The Patient Service Representative helps create a welcoming and efficient environment that supports quality care and a positive patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets patients warmly and professionally during check-in, check-out, and appointment scheduling. Conducts regular lobby checks to maintain cleanliness and ensure patient comfort.
Serves as a key coordinator for provider schedules, optimizing appointment availability and resource capacity to improve patient access, reduce wait times, and support timely follow-ups.
Utilizes EPIC and other systems to accurately update patient demographics, verify insurance details, generate necessary forms, respond to emails, and ensure emergency contact information is properly documented.
Collects copayments and service fees, issues receipts, and reconciles daily financial transactions with accuracy and attention to detail.
Answers a multi-line phone system, takes detailed messages, routes inquiries, and makes outbound calls to schedule and confirm patient appointments.
Clearly communicates information about Duly clinical personnel to patients and other individuals.
Assists with scheduling follow-up and in-house Specialist referral appointments, ensuring patients are connected to appropriate services and specialists.
Participates actively in daily and weekly team huddles to share patient updates, workflow improvements, and operational insights.
Reviews performance dashboards daily to monitor key metrics in Scheduling & Access, Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
Maintains strict patient confidentiality and adheres to HIPAA standards in all interactions and documentation.
Monitors patient wait times and communicates delays with empathy and professionalism to enhance the patient experience.
Performs additional duties and special projects as assigned to support departmental goals and improve service delivery.

EDUCATION and / or CERTIFICATION/LICENSURE:

High School diploma or equivalent required

EXPERIENCE:

Minimum 1 year of experience in a medical office or clinical setting preferred
Prior experience in a receptionist or front desk role strongly preferred

The compensation for this role includes a base pay range of $16.35-$24.52 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Quick Apply

Refine Your Search

front desk coordinator jobs in streamwood, il

Lead Patient Service Representative - Hoffman Estates

Coordinator, Administrative Services

Patient Service Representative

Corporate Office Coordinator

Patient Coordinator - Elk Grove, IL

Patient Service Rep

Dental Front Desk Coordinator (FT)

Front Desk Coordinator II

Dental Insurance Coordinator

Dental Front Desk Coordinator

Dental Office Patient Coordinator - 2+ Years Dental Experience

Part-Time Front Office Coordinator

Don’t Be a Front Desk, be the Treatment Coordinator Quarterback of the Dental Team

Dental Office Coordinator

Dental Front Desk

Patient Service Representative (Part-Time) - Pain Management ASC

Reception Coordinator

Patient Service Representative (Part-Time) - PTOT

Patient Services Representative - PTOT - Addison

Dental Front Desk Coordinator (PT)

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