Top 476 Front desk agent Jobs in Streeterville, Il

Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
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3d
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
5d
Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
3d
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
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13d
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Clerk
AC Chicago —Chicago, IL
- $23 an hour
- Weekends as needed
- Computer literacy
- English
- Hotel
- Dental insurance
- Paid time off
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13d
Front Office Agent (Part Time)
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Part-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Paid holidays
4d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Administrator
Striden —Chicago, IL
- $26 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
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Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Bell Attendant/Front Desk Agent
Arlo Chicago —Chicago, IL
- $17.05 - $23.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
Quick Apply
8d
Guest Service Representative
Marriott International, Inc —Chicago, IL
- $25.49 an hour
- Full-time
- Residential
- Hotel
- Entry level
12d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
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Guest Service Representative (Overnight)
Marriott International, Inc —Chicago, IL
- $26.19 - $26.94 an hour
- Overnight shift
- Hotel
- Entry level
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Canopy Chicago Central Loop - Front Desk Agent
Aimbridge Hospitality —Chicago, IL
- $25 - $27 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
WABASH OPCO HOTELS LLC —Chicago, IL
- $20 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Hilton Garden Inn Chicago Downtown Riverwalk —Chicago, IL
- $20 - $22 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Basic math
Quick Apply

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front desk agent jobs near streeterville, il

Guest Service Representative

voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
Chicago, IL

Quick Apply

Job Details

Full-time
From $29 an hour
3 days ago

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

front desk agent jobs in streeterville, il

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Front Desk Agent

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the smiling face of hospitality...front and center

What's in it for you…

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Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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