Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.
The Assistant Manager – Pharmacy Operations provides hands-on operational leadership for the inpatient pharmacy at Fairview Hospital, overseeing central pharmacy operations while leading a growing team of approximately 19 pharmacy technicians across day and night shift operations. This role combines frontline leadership with active participation in daily workflow, requiring the ability to step into operational responsibilities—including supporting IV room activities—as staffing needs arise. Responsibilities include managing technician scheduling, performance, hiring, onboarding, coaching, and professional development while driving workflow optimization and operational efficiency. The Assistant Manager also ensures compliance with USP standards, regulatory and accreditation requirements, and partners with pharmacy leadership to promote high-quality, safe, and efficient pharmacy services that support exceptional patient care.
A caregiver in this position works Monday through Friday from 7:00am to 4:30pm with no weekends or holidays required. On-call is required every 6 weeks from Friday to Friday.
A caregiver who excels in this role will:
- Review, analyze, evaluate and assess the technical operations of these areas to ensure a safe and efficient workflow.
- Coordinate all activities with the management team and act as a liaison between the managers and technical caregivers.
- Directly supervise the activities of assigned caregivers.
- Ensure adequate staffing of areas.
- Review daily, monthly and other periodic management reports to monitor service levels.
- Plan, develop and manage all policies and processes related to technical pharmacy operations.
- Determine short- and long-term needs and goals, assist in the development of budgets for both operating and capital needs and project manpower and equipment needs.
- Maintain and foster relationships and serve as a resource for pharmacy personnel and affiliated areas (i.e. nursing, external vendors) regarding technical pharmacy operations.
- Conduct performance appraisals, initiate promotions, counsel caregivers and process corrective action.
- Provide the manager with timely feedback regarding operational issues to ensure efficient workflow.
Minimum qualifications for the ideal future caregiver include:
- Bachelor’s degree in pharmaceutical science or a related field.
- Certified Pharmacy Technician (CPhT) verified through the Pharmacy Technician Certification Board (PTCB).
- Registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy. Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy is required within 6 months.
- Three years of experience in a healthcare or related setting. An additional four years of pharmacy-related experience, including leadership experience, may substitute the bachelor’s degree requirement.
Preferred qualifications for the ideal future caregiver include:
- Master’s degree. This may substitute the required experience.
- Supervisory/management experience.
