Top 166 Technical support Jobs in Strongsville, Oh

IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Infrastructure Support Specialist
TECHNIFAB —Avon, OH
- From $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Quality Technical Assistance Specialist-B2B
Lubrizol —Brecksville, OH
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
9d
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Strongsville, OH
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
Entry Level Helpdesk Technician I
Medical Service Company —Cleveland, OH
- $20.00 - $27.21 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Windows
- Bachelor's degree
- Experience equivalent to degree accepted
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Help Desk Analyst
Integra Connect Careers —Fairlawn, OH
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Software Support Summer Hire 26
Foundation Software —Strongsville, OH
- Full-time
- Microsoft Word
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Ovation Workplace Services Inc —Valley City, OH
- $20 - $23 an hour
- Entry level
Quick Apply
Helpdesk Associate
Goosehead Insurance Agency —Westlake, OH
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Paid holidays
Help Desk Technician
Regional Income Tax Agency —Brecksville, OH
- $25.39 - $29.87 an hour
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
Part-Time Information Technology Assistant
City of Brunswick —Brunswick, OH
- $14 - $18 an hour
- Part-time
- Mid-level
- Office
- Windows
- Employee assistance program
- Retirement plan
Quick Apply
14d
Technical Support Engineer - Tier 1
Integrated IT Group —Twinsburg, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
7d
Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
Quick Apply
Technical Support Engineer - Tier 2 (hybrid)
Integrated IT Group —Twinsburg, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
IT Helpdesk Technician
Cleveland Diagnostics Inc. —Cleveland, OH
- $45,000 - $50,000 a year
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
2d

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technical support jobs near strongsville, oh

IT Helpdesk Engineer

BlueBridge Networks
Cleveland, OH

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
401(k) matching
Retirement plan

Qualifications

Software troubleshooting
Customer service
Windows
Microsoft Office
High school diploma or GED
Active Directory
Active Directory management

Full Job Description

· Provide tier 1-2 level support via remote access, telephone, email, and in-person correspondence

· Provide end-user desktop support and troubleshooting in Windows/Office environment

· Setup and install peripherals including but not limited to routers, phones, PC's, printers, and laptops in person.

· Installation and maintenance of EndPoint Protection software and removal of malware/exploits

· Answer incoming end-user inquiries via telephone and email and solve problems including email, password reset, printers, networking, Microsoft Office, Office365.

· Maintain, implement, analyze, troubleshoot and repair computer systems, hardware and computer peripherals

· Ability to work independently and in a team environment in order to provide IT solutions for customer's critical business systems

· Efficiently execute maintenance and support procedures, anticipating the needs of clients and communicating clearly with all interested parties using email, ticket tracking systems, telephone, and in-person correspondence

· Work with team members to resolve more complex problems and escalate difficult issues to Team Lead for additional technical assistance

· Log all help desk interactions within our ticketing system.

· Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.

· Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc.

· Interface with third party vendors as liaison between client and vendor

· Utilize superior customer service skills

· Stay current with system information, changes, and updates

· Perform dispatching of new helpdesk tickets to the appropriate resource.

Work Remotely

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Parental leave
Retirement plan

Schedule:

8 hour shift
Day shift
Monday to Friday
On call
Weekend availability

Supplemental Pay:

Bonus pay
Commission pay

Education:

High school or equivalent (Preferred)

Experience:

Windows: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in strongsville, oh

IT Helpdesk Engineer

IT Infrastructure Support Specialist

Quality Technical Assistance Specialist-B2B

IT Service Desk Specialist

Entry Level Helpdesk Technician I

Help Desk Analyst

Helpdesk Assistant

Help Desk Analyst

Software Support Summer Hire 26

IT Support Specialist

Helpdesk Associate

Help Desk Technician

Help Desk Support Level 1

Part-Time Information Technology Assistant

Technical Support Engineer - Tier 1

Tier 2 Technician

IT Support Specialist

Technical Support Engineer - Tier 2 (hybrid)

IT Support Representative - Tier 1

IT Helpdesk Technician

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