Top 46 Production scheduler Jobs in Strongsville Oh

Customer Care Scheduler Operations - REMOTE
Signet Jewelers —Akron, OH
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Training & development
Commercial Construction Scheduler
Regency Construction Services, Inc —Brookpark, OH
- $105,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Distribution Scheduler
Area Temps, Inc. —Walton Hills, OH
- $19 an hour
- Full-time
- Background check
- Pass drug screening
- Typing
Quick Apply
3d
Project Scheduler/Primavera P6 Administrator- Any FE Location
FirstEnergy Corp —Akron, OH
- $94,775 - $160,560 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Master Scheduler Planner
Avtron Power Solutions, LLC —Cleveland, OH
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
Production Scheduler
LG Chem —Akron, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
4d
Production Planner/Scheduler
TPC Wire and Cable —Macedonia, OH
- Writing skills
- ERP systems
- Mid-level
Quick Apply
14d
OR Scheduler
University Hospitals —Elyria, OH
- $15.83 - $24.76 an hour
- Hospital
- Medical office experience
- High school diploma or GED
5d
Project Scheduler- Any FE Location
FirstEnergy Corp —Akron, OH
- $74,375 - $112,200 a year
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Master Scheduler
Camaco LLC —Lorain, OH
- Full-time
- Computer literacy
- Office
- Analysis skills
Quick Apply
7d
Pre-Authorization & Surgery Scheduler / Vascular Surgery Office
Summa Health —Akron, OH
- $19.23 - $23.08 an hour
- Full-time
- Surgery
- Medical office experience
- Mid-level
- AD&D insurance
- Disability insurance
4d
Appointment and Field Service Scheduler
Silco Fire & Security —Cleveland, OH
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
6d
Scheduler
Flexjet —Cleveland, OH
- Weekends as needed
- Bachelor of Science
- Mid-level
- Communication skills
Quick Apply
Lead Scheduler
Kokosing Industrial, Inc. —Cleveland, OH
- Full-time
- Civil engineering
- Engineering
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Scheduler, Special Events
Signet Jewelers —Akron, OH
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
10d
2nd Shift Production Scheduler
The Technology House, LTD —Streetsboro, OH
- $48,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Paid holidays
Quick Apply
6d
Senior Project Scheduler
Jacobs —Cleveland, OH
- $150,000 - $225,000 a year
- Full-time
- 5 years
- Engineering
- Office
- Paid holidays
- Health insurance
Scheduler, Long Term Care
CommuniCare Health Services Corporate —Copley, OH
- Full-time
- High school diploma or GED
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Nursing Home Scheduler
Wesleyan Village —Elyria, OH
- Full-time
- Nursing home
- Mid-level
- High school diploma or GED
Quick Apply
Assistant Plant Controller
Avtron Power Solutions, LLC —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- CPA
- ERP systems
Quick Apply

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Customer Care Scheduler Operations - REMOTE

Signet Jewelers -
Akron, OH

Apply Now

Job Details

Full-time
$45,000 - $60,000 a year

Qualifications

Statistics
Staff performance monitoring
Operational analysis
Data systems development
Resource allocation (project management tasks)
Data analysis reporting
Budgeting support
Staff scheduling
Business analysis
Process design
Performance Reporting
Team scheduling
Mid-level
System maintenance
Employee attendance management
Team training
System testing
Forecasting
Schedule creation
Interdisciplinary policy and procedure development experience
System development
Management reporting
Capacity planning
Training & development
Business operations
Ad-hoc reporting
Call center management
Service level agreement (SLA) management
Strategic workforce planning
Database software proficiency

Full Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

This position will be required to analyze contact center trends including: transaction volumes, call volumes, call patterns, staff productivity, and resource allocation. This analyst will monitor inbound call and chat traffic, volume of escalated case and social media work and outbound dialer calls. He/she will ensure service/performance volume is satisfied within SLA by adjusting scheduling needs as patterns change. This analyst will build proficient staffing and scheduling routines to meet business unit goals and objectives. Additionally, this includes the development and maintenance of database applications, report design and ad-hoc analysis.

Responsible for the maintenance of all Customer Connection Center functions related to the development, configuration, testing, rollout, training, maintenance and adoption of the WFM system. Analyzes contact volumes to create long term forecasts including integration of planned marketing efforts, shifts in customer contact trends, and disaster recovery. Generates, updates, and publishes agent schedules within established timelines and adjusts ad hoc as needed to support meetings and training initiatives.
Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting process to ensure appropriate staffing levels are requested. Develops and makes recommendations on standardized policies and procedures for agent scheduling including shift bids/preferences, trades and time off requests.
Simulates the impact of proposed initiatives and confidently recommends the appropriate staffing actions for the business. Assesses the daily performance of the contact center and manages staffing changes to ensure payroll targets and Service Level Objectives are achieved. Maintains standardized reporting for internal and external management use; conducts orientation training associated with scheduling process for user community.
Analyses, monitors and reports on all staffing assumptions and provides recommendations to internal and external stakeholders. Collects, analyzes and reports historical center performance statistics and historical agent performance statistics. Responsible for data collection to ensure efficient and accurate WFM system configuration that meets the needs of the Customer Care Connection team.

Performs additional duties and projects as assigned.

Consistent regular scheduled attendance is considered an essential function of this job.

The salary range for this opportunity is $45,000 - $60,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

Apply Now

Refine Your Search

production scheduler jobs in strongsville oh

Customer Care Scheduler Operations - REMOTE

Commercial Construction Scheduler

Distribution Scheduler

Project Scheduler/Primavera P6 Administrator- Any FE Location

Master Scheduler Planner

Production Scheduler

Production Planner/Scheduler

OR Scheduler

Project Scheduler- Any FE Location

Master Scheduler

Pre-Authorization & Surgery Scheduler / Vascular Surgery Office

Appointment and Field Service Scheduler

Scheduler

Lead Scheduler

Scheduler, Special Events

2nd Shift Production Scheduler

Senior Project Scheduler

Scheduler, Long Term Care

Nursing Home Scheduler

Assistant Plant Controller

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