Top 50 Customer experience coordinator Jobs in Stroudsburg, Pa

Patient Access Coordinator
Hanger, Inc. —East Stroudsburg, PA
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- HIPAA
- Paid parental leave
- Paid holidays
3d
Project Coordinator - Shop Drawings
All Weather Insulated Panels —East Stroudsburg, PA
- $65,000 - $75,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
- AD&D insurance
- Disability insurance
Quick Apply
Licensed Practical Nurse (LPN) Clinical Coordinator - Temporary
Morningstar Living —Nazareth, PA
- $66,000 - $72,000 a year
- Temporary
- CPR Certification
- Nursing
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Rental Coordinator
Skyworks LLC —Washington, NJ
- $24 - $28 an hour
- Full-time
- Customer service
- Office
- Contracts
- Health savings account
- Disability insurance
Quick Apply
Clinical Coordinator, Emergency Department - Warren and Easton Campuses (Full-time, Evenings)
St. Luke's University Health Network —Phillipsburg, NJ
- $76,300 - $122,080 a year
- Full-time
- Nursing
- RN License
- BLS Certification
- Disability insurance
- Dental insurance
Compliance Coordinator I
Thorlabs —Newton, NJ
- $22 - $28 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Operations Coordinator
Ace Worldwide Group of Companies —East Stroudsburg, PA
- Mid-level
- Office
- Administrative experience
Quick Apply
Front Desk Coordinator
Pyramid Healthcare —Stroudsburg, PA
- $15 - $17 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Care Coordinator
Jushi —Stroudsburg, PA
- Part-time
- Spanish
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Stroudsburg, PA
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
Data Center Service Coordinator
Ace Worldwide Group of Companies —East Stroudsburg, PA
- Microsoft Outlook
- Customer service
- Mid-level
Quick Apply
5d
Guest Billing Coordinator
Kalahari Resorts & Conventions —Pocono Manor, PA
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
9h
Office Coordinator
iDC Logistics, Inc. —Bath, PA
- $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Quick Apply
1d
Veterinary Receptionist (Care Coordinator) Overnight Shift - Barton Heights Veterinary Hospital
PetVet Care Centers —Stroudsburg, PA
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Entry level
Quick Apply
Service Coordinator, Waiver Coordination
ALLIED SERVICES —Stroudsburg, PA
- Full-time
- Master of Social Work
- Nursing
- Experience working with individuals with disabilities
19h
Family Involvement Coordinator - Field Trip
Commonwealth Charter Academy —Mount Pocono, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
3d
Office Coordinator
Konnect Holdings, LLC —Bath, PA
- $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Quick Apply
10h
Jr. Pricing Coordinator
Victaulic —Easton, PA
- Full-time
- Research
- Office
- Analysis skills
14d
FACILITIES COORDINATOR
ESFM —Easton, PA
- $70,000 - $80,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Client Care Coordinator
Angels of Care Pediatric Home Health —Bethlehem, PA
- Full-time
- Computer literacy
- Administrative experience
- Home Health
- Health savings account
- Health insurance
Quick Apply

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Patient Access Coordinator

Hanger, Inc. -
East Stroudsburg, PA

Apply Now

Job Details

Full-time
3 days ago

Benefits

Paid parental leave
Paid holidays
Relocation assistance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Loan assistance
Flexible schedule
Referral program

Qualifications

Driver's License
Typing

Full Job Description

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?:

Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Accurately obtain all patient information and insurance information while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Maintain excellent customer service relationships with patients and referral sources.

Your Impact:

Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
Provide counseling to patients advising them of their financial responsibility once benefits have been verified.
Obtain all co-payments and over-the counter cash when applicable. Complete cash receipts per guidelines.
Maintain accurate and complete patient files, ensuring compliance with Hanger Policies.
Ensure the privacy and security of protected health information per HIPAA rules.
Assist with patient follow-up as directed.
Assist with quality assurance to ensure patient satisfaction with Patient Care Center (PCC) services as necessary.
Comply with the system of internal controls to ensure proper handling of cash receipts, including billing system data entry and bank deposits.
Enter patient demographics and insurance verifications as appropriate.
Efficiently manage multiple phone lines.
Record written documentation that is clear, concise and accurate.
File all patient charts and other documentation, following established guidelines.
Coordinate scheduling of clinician schedules to ensure proper coverage of patient appointments and out-of-office calls.
Process and monitor referrals/authorizations/prescriptions to ensure complete and final information is received in a timely manner.
Perform other duties or special projects as assigned.

Minimum Qualifications:

High school diploma or equivalent combination of education and experience required.
Be at minimum a good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process.
Preferred minimum two to four years of customer service, administrative, or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred.
A minimum score of 70 on the Talent Bullseye assessment completed as part of Hanger’s selection process is required.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Additional Success Factors:

Strong interpersonal, oral (including telephone) and written communication skills.
Ability to key 30 words per minute with accuracy required.
Ability to work with handicapped individuals.
Understanding of Alpha filing system.
Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
Ability to use a computer, including Windows-based software and e-mail.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You:

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

Apply Now

Refine Your Search

customer experience coordinator jobs in stroudsburg, pa

Patient Access Coordinator

Project Coordinator - Shop Drawings

Licensed Practical Nurse (LPN) Clinical Coordinator - Temporary

Rental Coordinator

Clinical Coordinator, Emergency Department - Warren and Easton Campuses (Full-time, Evenings)

Compliance Coordinator I

Customer Operations Coordinator

Front Desk Coordinator

Patient Care Coordinator

Guest Coordinator

Data Center Service Coordinator

Guest Billing Coordinator

Office Coordinator

Veterinary Receptionist (Care Coordinator) Overnight Shift - Barton Heights Veterinary Hospital

Service Coordinator, Waiver Coordination

Family Involvement Coordinator - Field Trip

Office Coordinator

Jr. Pricing Coordinator

FACILITIES COORDINATOR

Client Care Coordinator

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