Top 704 Customer experience manager Jobs in Stroudsburg, Pa

Customer Experience Account Manager - Custom Engineered Solutions
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
- Paid holidays
- Health insurance
Store Manager
Harbor Freight —Bethlehem, PA
- $70,000 - $88,320 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Disability insurance
Quick Apply
Property Manager
The KRE Group —Easton, PA
- $70,000 - $80,000 a year
- Weekends as needed
- Office
- Residential
- 3 years
- Health savings account
- Health insurance
Quick Apply
Retail Sales Manager
Harbor Freight —Stroudsburg, PA
- $28.00 - $30.80 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
10d
Community Manager
Monarch Management Group —Stroudsburg, PA
- Full-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Paid training
- Paid holidays
Quick Apply
Patient Experience Manager
Crothall Healthcare —East Stroudsburg, PA
- $64,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
7d
FSQA Manager
Flying Meatballs —Easton, PA
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
Operations Manager
redbox+ Dumpsters of Lehigh Valley —Easton, PA
- $90,000 - $120,000 a year
- Full-time
- CDL B
- Military
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
Flexport —Phillipsburg, NJ
- $90,000 - $100,000 a year
- Full-time
- Management
- Ability to walk for extended periods
- Senior level
Quick Apply
Account Manager - Parking and Front-End Services - Camelback Mountain Resort
Towne —Tannersville, PA
- $62,200 - $93,300 a year
- Extended hours
- 18 years or older
- Clean driving record
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
7d
Senior Operations Manager
Flexport —Phillipsburg, NJ
- $127,600 - $159,500 a year
- Bachelor's degree
- Mentoring
- Business Administration
Quick Apply
General Manager of Operations
Oishii —Phillipsburg, NJ
- $150,000 - $170,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Engineering
- Paid parental leave
- Health insurance
Quick Apply
General Manager - Nazareth, PA
DSV —Nazareth, PA
- $165,000 - $190,000 a year
- Email
- Computer literacy
- English
- 3 years
Assistant Store Manager I
Coach —Tannersville, PA
- $18.50 - $31.50 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
7d
Social Media Manager
Crayola LLC —Easton, PA
- Full-time
- Marketing
- 8 years
- Analysis skills
- Health insurance
- 401(k)
Division Operations Manager
Valley National Bank —Washington, NJ
- $73,700 - $125,800 a year
- Microsoft Excel
- Sales
- 5 years
Quick Apply
Operations Support Manager
ShipBob, Inc. —Bethlehem, PA
- $69,998 - $116,663 a year
- Weekends as needed
- Management
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
6d
Operations Manager
Averhealth —Easton, PA
- $67,500 - $72,000 a year
- Management
- Mid-level
- Office
Quick Apply
Associate Manager
Ralph Lauren —Tannersville, PA
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Office Manager
Valley Peak Roofing Co. —Bethlehem, PA
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply

I want to receive the latest job alert for customer experience manager in stroudsburg, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near stroudsburg, pa

Customer Experience Account Manager - Custom Engineered Solutions

ABEC Inc -
Bethlehem, PA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Benefits from day one
Life insurance
Referral program

Qualifications

Customer communication
Writing skills
ERP systems
English
Productivity software

Full Job Description

This is a full time onsite role at the Bethlehem, PA facility.

Drive Innovation & Client Success!

Are you passionate about building strong customer relationships and delivering impactful solutions? As a Customer Experience Account Manager supporting our Custom Single Run (CSR) Business Unit, you’ll serve as the primary connection between our customers and internal teams—ensuring seamless communication, technical alignment, and exceptional experience throughout each project lifecycle.

In this dynamic role, you will combine customer engagement, technical insight, and cross-functional collaboration to drive successful project execution while continuously enhancing the customer journey.

What You’ll Do

Own Customer Relationships: Act as the primary point of contact for CSR accounts, ensuring consistent communication and outstanding service.
Deliver Solutions: Translate customer needs into actionable solutions by leveraging internal tools and collaborating with subject matter experts.
Collaborate Cross-Functionally: Partner closely with Operations, Engineering, and Business Units to drive project success.
Support Project Execution: Stay engaged throughout project lifecycles to ensure technical alignment, timelines, and deliverables are met.
Participate in Key Milestones: Contribute to Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and engineering runs.
Enhance Market Intelligence: Track competitor activity and contribute ideas for sales and marketing materials.
Engage Customers On-Site: Host customer visits, facilitate technical discussions, and showcase product capabilities.
Report & Forecast: Provide regular updates on customer activity, forecasts, and performance insights.
Continue Learning: Stay current through industry publications, professional networks, and development opportunities.
Drive Improvement: Identify and contribute to Continuous Improvement (CI) initiatives across processes and systems.
Train & Develop: Create training materials and collaborate with leaders to enhance team capabilities.
Spot Opportunities: Proactively identify new business possibilities and follow through to execution.
Travel as Needed: Support customers on-site and attend key business engagements (up to 50% travel).

What You Bring

Bachelor’s degree in Science or Engineering required
3–5 years of customer-facing or customer service experience (technical environment preferred)
Strong communication skills with the ability to translate complex technical concepts clearly
A proactive, solution-oriented mindset with strong attention to detail
Excellent presentation, writing, and interpersonal skills
Experience or exposure to biopharmaceutical manufacturing (preferred)
Proficiency in Microsoft Office, ERP systems, and business tools
Fluency in English (spoken and written)
Familiarity with Continuous Improvement, Lean, or Six Sigma methodologies (a plus)
Willingness to travel and thrive in a fast-paced, team-oriented environment

Why This Role Stands Out

This is more than account management—it’s an opportunity to shape customer experience, influence cutting-edge projects, and make a measurable impact in a highly technical and growing industry. You’ll be empowered to take ownership, collaborate with experts, and help drive innovation forward.

_________________________________________________________________________________________________________________________________

Company Background:
For over 50 years, ABEC has been a leading supplier to the biopharmaceutical manufacturing industry. ABEC’s unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC’s products include process and equipment engineering/consulting services, comprehensive site services, and stainless steel and single use bioprocess equipment, including bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

Benefits include:

Medical, dental and vision insurance (benefits start day 1)
Company paid life insurance
3 weeks paid vacation
10 paid holidays
Generous 401K plan (40% match)
College tuition benefit program
Employee Referral Program

Apply Now

Refine Your Search

customer experience manager jobs in stroudsburg, pa

Customer Experience Account Manager - Custom Engineered Solutions

Store Manager

Property Manager

Retail Sales Manager

Community Manager

Patient Experience Manager

FSQA Manager

Operations Manager

Operations Manager

Account Manager - Parking and Front-End Services - Camelback Mountain Resort

Senior Operations Manager

General Manager of Operations

General Manager - Nazareth, PA

Assistant Store Manager I

Social Media Manager

Division Operations Manager

Operations Support Manager

Operations Manager

Associate Manager

Office Manager

I want to receive the latest job alert for customer experience manager in stroudsburg, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected