Top 38 Information technology Jobs in Stuart Fl

MSP Service Desk Manager (Technical Operations Manager)
TeamLogic IT, Stuart, FL —Stuart, FL
- Full-time
- Azure
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
IT & Systems Specialist
ADDiTEC —Palm City, FL
- Email
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Adjunct - Computer Information Technology
Indian River State College —Fort Pierce, FL
- $690 - $775 a week
- Part-time
- Classroom
- Computer Science
- Computer literacy
Service Desk Engineer
DATAPRISE LLC —Port Saint Lucie, FL
- $45,000 - $50,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
3d
Assistant Professor I Computer Information Technology
Indian River State College —Fort Pierce, FL
- $61,760 a year
- Full-time
- School experience
- Classroom
- Computer science
- Health insurance
- Dental insurance
Technology Support Specialist
Indian River State College —Fort Pierce, FL
- From $20.68 an hour
- Full-time
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Deskside Support
City IT —Port Saint Lucie, FL
- Online Application
- Microsoft Word
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Program Assistant - Computer Information Technology
Indian River State College —Fort Pierce, FL
- From $15.45 an hour
- Part-time
- Laboratory
- Classroom
- Computer literacy
IT Auditor
FDC Associates —Jupiter, FL
- Email
- HIPAA
- Databases
- Senior level
End User Support Specialist
Power Systems Mfg., LLC —Jupiter, FL
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Principal Cloud Cyber Security Engineer, Technology and Digital, FT,8:30A - 5P
Baptist Health South Florida —Florida
- $144,738.24 - $188,159.71 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Wellness program
- Health insurance
11d
Lead Cloud Cyber Security Engineer, Technology & Digital, FT,08A-4:30P
Baptist Health South Florida —Florida
- $126,148.63 - $163,993.22 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Wellness program
- Health insurance
11d
Mobile Device Deployment Technician
MTech Mobility —Jupiter, FL
- $16 - $20 an hour
- Full-time
- Salesforce
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
WordPress Support Engineer
Rocket.net —Jupiter, FL
- Full-time
- Remote
- English
- Mid-level
- Linux
Quick Apply
Shift Lead Supervisor - WordPress Support
Rocket.net —Jupiter, FL
- Full-time
- Remote
- English
- Mid-level
- Mentoring
Quick Apply
12d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Port Saint Lucie, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

IT & Systems Specialist
ADDiTEC —Palm City, FL
Maintain hardware, software, user access, and license documentation. Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information…
Quick Apply
4d
Liquid Product Packaging Specialist
IMPAK Corporation —Sebastian, FL
This position is responsible for developing and delivering sales objectives and strategies in alignment with overall market and corporate direction; developing…
From $72,800 a year
Quick Apply
12d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technology Solutions Coach
S3 Technologies —Columbus, OH
Valid driver’s license required. Bachelor’s degree in Education or a related field, or an equivalent combination of education and relevant experience.
Quick Apply
11d

Show more jobs in cities nearby

I want to receive the latest job alert for information technology in stuart fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology jobs near stuart fl

IT Technician jobs in Palm City, FL

Technical Support Specialist jobs in Florida

Mobility Device Technician jobs in Jupiter, FL

Information Technology Specialist jobs in Fort Pierce, FL

Community Support Specialist jobs in St. Louis, MO

Technical Specialist jobs in Overland Park, KS

Technical Specialist jobs in Passaic, NJ

Technical Specialist jobs in Tuscaloosa, AL

Project Specialist jobs in Remote

Technical Specialist jobs in Yorkville, IL

Peer Support Specialist jobs in Connecticut

Wordpress Developer jobs in Tampa, FL

Python Developer jobs in Miami, FL

Wordpress Developer jobs in Miami, FL

Entry Level Java Developer jobs in Remote

Wordpress Developer jobs in Clutch City, TX

Wordpress Developer jobs in Remote Usa

Web Developer jobs in Wisconsin

Program Assistant jobs in Troy, NY

Program Assistant jobs in Fresno, CA

MSP Service Desk Manager (Technical Operations Manager)

TeamLogic IT, Stuart, FL
Stuart, FL

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Flexible schedule
Retirement plan

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Supervising experience
Bachelor's degree
Technology management
Customer support ticket management
ITIL implementation
Ticketing system technical support

Full Job Description

Summary:
We are seeking a dedicated and experienced Managed IT Services (MSP) Service Desk Manager to oversee our service desk operations for the small to medium-sized businesses (SMBs) we support from a team of MSP technicians. The ideal candidate will have a strong background in IT service management, exceptional leadership skills, and a customer-centric approach to ensure the delivery of high-quality IT support services.

Responsibilities:
Service Desk Management

Oversee the daily operations of the service desk, ensuring efficient and effective support for SMB clients.
Manage and mentor service desk staff, including performance evaluations, training, and career development.
Monitor service desk metrics and KPIs to ensure service level agreements (SLAs) are met.
Develop and implement service desk policies, procedures, and best practices.
Handle escalations and ensure timely resolution of complex technical issues.
Coordinate with other IT teams to resolve systemic issues and improve overall service delivery.
Create, update, and maintain detailed documentation for all client environments and troubleshooting procedures.

Client Relationship Management

Build and maintain strong relationships with our SMB clients, understanding their IT needs and business objectives.
Regularly communicate with clients to provide updates on service desk performance, project status, and other relevant information.
Conduct periodic reviews with clients to assess satisfaction and identify areas for improvement.

Technical Expertise

Stay up-to-date with the latest IT trends, technologies, and best practices relevant to SMBs.
Provide technical guidance and support to service desk staff as needed.
Service desk escalation management and ticket triage.
Ensure the service desk team is equipped with the necessary tools and knowledge to support a wide range of IT environments.

Continuous Improvement

Identify opportunities for process improvements and implement changes to enhance service delivery.
Analyze service desk performance data to identify trends and recommend corrective actions.
Develop and deliver training programs to enhance the skills and knowledge of service desk staff.

Knowledge, Skills, & Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of experience in IT service management, with at least 3 years in a supervisory or managerial role.
Strong knowledge of ITIL framework and best practices.
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple priorities and work under pressure.
Experience with service desk software and tools.
Certifications such as ITIL, CompTIA A+, or Microsoft Certified Professional (MCP) are preferred.

Preferred Additional Qualifications

Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

Work Environment

Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
Collaborative and supportive team culture.
Opportunities for professional growth and development.
Flexible working hours, with occasional on-call responsibilities.

Benefits:

Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development and certification reimbursement
Opportunities for career advancement

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Quick Apply

Refine Your Search

information technology jobs in stuart fl

MSP Service Desk Manager (Technical Operations Manager)

IT & Systems Specialist

Adjunct - Computer Information Technology

Service Desk Engineer

Assistant Professor I Computer Information Technology

Technology Support Specialist

Deskside Support

Program Assistant - Computer Information Technology

IT Auditor

End User Support Specialist

Principal Cloud Cyber Security Engineer, Technology and Digital, FT,8:30A - 5P

Lead Cloud Cyber Security Engineer, Technology & Digital, FT,08A-4:30P

Mobile Device Deployment Technician

Electrical Technical Support Specialist

WordPress Support Engineer

Shift Lead Supervisor - WordPress Support

Seasonal, Operations Technical Specialist (Part Time)

Military Service - U.S. Navy, Information Technology Professional

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for information technology in stuart fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected