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Senior Master Production Scheduler & Super User
Hollister Incorporated —Stuarts Draft, VA
- Microsoft Excel
- English
- 8 years

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Senior Master Production Scheduler & Super User

Hollister Incorporated -
Stuarts Draft, VA

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Job Details

Qualifications

Capacity requirements planning (CRP)
Coaching
English
Production management software
Mentoring
SAP S/4HANA
Training & development

Full Job Description

We Make Life More Rewarding and Dignified

Location: Stuarts Draft
Department:

The Senior Master Production Scheduler & Super User is the highest-level individual contributor in production scheduling, serving as both an expert scheduler and the primary system subject matter expert for S/4HANA, PP/DS, and IBP at the site level. This role translates IBP aggregate plans into detailed, executable production schedules while ensuring system optimization, data integrity, and process adherence. As the Super User, this position provides technical support, training, and mentoring to junior schedulers, acts as the liaison with IT and the Center of Excellence (CoE), and drives continuous improvement of planning systems and processes.

This is the most senior site-level scheduling role requiring deep technical expertise in SAP systems (S/4HANA, PP/DS), strong understanding of manufacturing operations, and leadership in system optimization.

Responsibilities:

A. Master Production Scheduling (60%)

Detailed Production Planning: Translate IBP aggregate plans into detailed, feasible production schedules in S/4HANA, considering capacity constraints, material availability, production wheels, and operational priorities
PP/DS Optimization: Utilize PP/DS (Production Planning and Detailed Scheduling) for finite capacity scheduling, sequencing optimization, and constraint-based planning
Exception Management: Monitor and resolve planning exceptions, material shortages, and capacity conflicts in ERP systems
Operational Alignment: Work closely with Manufacturing, Quality, Maintenance, and Production Coordinators to ensure schedules are executable and aligned with plant capabilities
Schedule Optimization: Balance competing priorities (service levels, inventory targets, production efficiency) to create optimal schedules
Cross-Functional Collaboration: Liaise with Network Planners, Raw Materials Planners, and Production Coordinators to ensure seamless plan execution

B. System Super User & Technical Expert (30%)

System Expertise: Serve as the site-level subject matter expert for S/4HANA PP, PP/DS, and IBP integration
Master Data Ownership: Maintain and optimize production planning master data including production wheels, PIRs (Planned Independent Requirements), routing updates, shift patterns, and capacity models in collaboration with the CoE
STO Management: Ensure Stock Transfer Orders (STOs) are accurate and aligned with network transfer plans
System Testing & Validation: Participate in system testing for new features, updates, and enhancements; validate planning logic and system behavior
Issue Resolution: Troubleshoot complex system issues, work with IT and the CoE to resolve technical problems, and implement workarounds when needed
Process Documentation: Develop and maintain work instructions, standard operating procedures (SOPs), and best practices for production scheduling

C. Training, Mentoring & Continuous Improvement (10%)

Training & Development: Train and mentor Master Production Schedulers and Production Coordinators on system functionality, planning processes, and best practices
Knowledge Sharing: Lead knowledge-sharing sessions, document lessons learned, and promote best practices across the site and network
Continuous Improvement: Identify and implement opportunities to improve planning accuracy, system performance, and process efficiency
S&OP Support: Provide inputs for site S&OP meetings, including capacity assessments, production constraints, and execution performance
Change Management: Support organizational change initiatives related to new systems, processes, or operational improvements

Essential Functions of the Role**:

Technical Leadership: Recognized expert who guides others on complex system and process issues
Problem-Solving Excellence: Diagnoses root causes of complex system and process issues and implements effective solutions
Execution Focus: Drives results and ensures schedules are achievable and executed effectively
Training & Mentoring: Ability to coach and develop others effectively
Collaboration: Works effectively across functions (IT, Operations, Global Planning, CoE)
Communication: Strong ability to explain complex technical concepts to non-technical audiences
Detail-oriented with high standards for data accuracy and process discipline
Operates within Hollister's global standardized planning processes and SAP framework

Work Experience Requirements

8+ years of production planning and scheduling experience in a manufacturing environment
5+ years of hands-on SAP experience (S/4HANA PP required, PP/DS highly preferred)
Demonstrated experience as a Super User or system expert in SAP planning modules
Experience with IBP integration and understanding of aggregate-to-detailed planning flow
Medical device or regulated manufacturing environment strongly preferred
Experience mentoring or training junior planners/schedulers

Education Requirements

Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, or related field required
APICS CPIM certification preferred

Specialized Skills/Technical Knowledge:

Expert SAP knowledge: Deep expertise in S/4HANA PP, PP/DS configuration, master data, and planning logic
Strong understanding of production planning concepts: MRP, capacity planning, lot sizing, production wheels, lead time management
Advanced Excel skills and experience with data analysis tools
Familiarity with manufacturing execution systems (MES) and how they interface with ERP
Knowledge of IBP and its integration with S/4HANA
Knowledge of production planning concepts: capacity planning, lot sizing, production wheels, lead times

Local Specifications (English and Local Language):

English required, plus local language preferred

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 36441

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