Reports To: Senior Director of Marketing
Department: Marketing
Status: Part-Time
Position Summary
The Game Presentation Specialist assists in the planning and execution of all Worcester Railers game presentation and in-arena entertainment elements. This role is responsible for helping create a high-energy, engaging, and seamless fan experience at all Railers home games.
Working closely with the marketing, production, and operations teams, the Game Presentation Specialist helps execute theme nights, sponsor activations, and in-game entertainment while ensuring all game day elements align with organizational branding and fan engagement goals. This team member should also have a willingness to grow and learn and be motivated to take the next great step in their personal career, while continuing to help our organization grow upon our recent success. All employees are expected to exemplify the Worcester Railers Five Characteristics - Positive Attitude, Work Ethic, Coachability, Leadership, and a Passion for your Craft.
Essential Duties & Responsibilities
Game Day Operations & Execution
- Assist in the execution of game presentation elements and entertainment flow during all Worcester Railers home games
Co-develop and distribute detailed game day rundowns, production schedules, and event timelines to internal departments, arena personnel, and external partners
Execute all in-game promotions, fan engagement initiatives, and sponsored elements, including intermission contests, chuck-a-puck, ceremonial moments, and special presentations
Coordinate game day communication between ticket sales, corporate partnerships, operations, and entertainment staff to ensure smooth execution
Serve as the primary game day lead for part-time entertainment staff, including ice crew, mascot performers, and other in-game talent
Identify opportunities to improve game presentation, operational efficiency, fan engagement, and internal communication
Assist with additional live events and organizational functions as needed
Theme Nights & Promotional Support
- Assist the marketing team in the planning and execution of theme nights, promotional activations, and specialty events
Collaborate cross-departmentally with ticket sales, corporate partnerships, community relations, hockey operations, arena operations, and broadcast teams to gather information necessary for game day execution
Maintain a proactive and detail-oriented approach to event preparation and communication
Participate in occasional staff meetings and planning sessions related to upcoming promotions, operational updates, and organizational initiatives
Qualifications
Education & Experience
- Bachelor’s degree or equivalent experience preferred
Prior experience in live event production, game presentation, or sports entertainment strongly preferred
Knowledge of hockey and professional sports strongly preferred
Experience with Daktronics systems preferred
Familiarity with Adobe Creative Suite is a plus
Skills & Attributes
- Strong organizational skills with the ability to multitask and manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills
Detail-oriented with strong problem-solving abilities
Creative mindset with a passion for live entertainment and fan engagement
Positive attitude with the ability to work collaboratively in a team-oriented environment
Self-motivated, dependable, and proactive
Ability to remain calm and adaptable in live event settings
Work Conditions
- Must be available to work all Worcester Railers home games, including nights, weekends, and holidays.
Ability to stand, walk, bend, climb, and lift throughout game day operations
Ability to lift up to 50 pounds as needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
