Top 1 Front desk supervisor Jobs in Sturgeon Bay Wi

Hotel Front Desk
Beach Harbor Resort —Sturgeon Bay, WI
- $15 - $20 an hour
- Part-time
- Mid-level
- Hotel
- Mentoring
- Relocation assistance
- Paid time off
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Hotel Front Desk

Beach Harbor Resort
Sturgeon Bay, WI

Quick Apply

Job Details

Part-time | Full-time
$15 - $20 an hour
2 days ago

Benefits

Relocation assistance
Paid time off
Employee discount
Flexible schedule
Retirement plan

Qualifications

Multilingual
Phone communication
Night audit
Attention to detail
Organizational skills
Telephone systems
Multi-line phone systems
Office phone management

Full Job Description

Job Summary
We are seeking a dedicated and experienced Hotel Front Desk Supervisor to join our team. The ideal candidate will have a strong background in hospitality management and a passion for providing exceptional guest services. This role involves overseeing front desk operations, ensuring guest satisfaction, and leading a team of front desk staff. The successful candidate will be multilingual or bilingual, enhancing communication with our diverse clientele.

Responsibilities

Supervise daily front desk operations, including check-in and check-out processes.
Manage guest relations to ensure a positive experience for all visitors.
Handle customer inquiries and resolve issues promptly and professionally.
Conduct night audits and maintain accurate records of room availability and reservations.
Train, mentor, and evaluate front desk staff to uphold high standards of service.
Maintain knowledge of hotel policies, procedures, and services to assist guests effectively.
Utilize multi-line phone systems to manage incoming calls and provide information to guests.
Collaborate with other departments to enhance overall guest experience at the hotel or resort.

Requirements

Proven experience in hotel management or hospitality management is essential.
Strong customer service skills with a focus on guest satisfaction.
Previous experience in front desk operations within the hotel industry is preferred.
Familiarity with night audit procedures is a plus.
Excellent phone etiquette and ability to manage multi-line phone systems effectively.
Bilingual or multilingual abilities are highly desirable for effective communication with guests.
Strong organizational skills and attention to detail in managing front desk tasks.
Ability to work flexible hours, including nights and weekends as needed. Join our team as a Hotel Front Desk Supervisor where your leadership skills will shine, and you will play a key role in creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off
Relocation assistance
Retirement plan

Work Location: In person

Quick Apply

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front desk supervisor jobs in sturgeon bay wi

Hotel Front Desk

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