Top 8 Guest service representative Jobs in Sturgeon Bay Wi

Guest Service Representative / Part Time 11pm to 7am
AmericInn by Wyndham —Sturgeon Bay, WI
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Leadership
- Paid time off
- Employee discount
Quick Apply
Member Services Representative
Planet Fitness —Marinette, WI
- $13 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Guest Service Representative
Coborn's, Inc. —Sturgeon Bay, WI
- Part-time
- Military encouraged
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
5d
Guest Service Representative II - Bookkeeping
Coborn's, Inc. —Sturgeon Bay, WI
- Part-time
- Mid-level
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply
9d
Guest Service Representative
The Landmark Resort —Egg Harbor, WI
- From $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Overnight Member Service Representative
Planet Fitness —Marinette, WI
- $15.50 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Manager
IDM Hospitality Management —Ephraim, WI
- Microsoft Outlook
- Inventory management
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Deli Clerk
STODOLA BROTHERS INC —Luxemburg, WI
- $16 - $18 an hour
- Full-time
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
12d

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guest service representative jobs near sturgeon bay wi

Guest Service Representative / Part Time 11pm to 7am

AmericInn by Wyndham
Sturgeon Bay, WI

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour

Benefits

Paid time off
Employee discount
Flexible schedule
Referral program

Qualifications

Customer communication

Full Job Description

We are looking for a part-time 16-24 hours per week. Guest Services Agents to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of Guest Service Agent, responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied. Must have a flexible schedule available nights, weekend and be willing to train in other deaprtments. We offer year round employment

Responsibilities

Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Oversee check-in and check-out procedures, including reservations and financial transactions
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services at check in
Promote all hotel amenities, conveniences and programs offered
Liaise with Housekeepers to provide an overall comfortable guest experience
Examine daily duties, assign tasks and check on progress
Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
Recommend local tourist spots, including places to dine, shop and sight-see
Establish friendly relationships with regular hotel clients
Help with laundry processing.
Help with breakfast preparation and delivery

Skills

Proficiency in English; knowledge of other languages is a plus
Customer service drive with outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Leadership skills along with the ability to motivate a team into high performance
Ability to work flexible hours
Strong sense of responsibility and a professional presentation

Job Types: Part-time, Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off
Referral program

Work Location: In person

Quick Apply

Refine Your Search

guest service representative jobs in sturgeon bay wi

Guest Service Representative / Part Time 11pm to 7am

Member Services Representative

Guest Service Representative

Guest Service Representative II - Bookkeeping

Guest Service Representative

Overnight Member Service Representative

Front Desk Manager

Deli Clerk

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