Top 75 Help desk Jobs in Sturtevant, Wi

Onsite IT Support Technician - L1
EXCALTECH —Waukegan, IL
- $35,000 - $45,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Sturtevant, WI
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Helpdesk & Project Support Technician
Softthink Solutions Inc —Kenosha, WI
- Full-time
- Inventory management
- Mid-level
- In-person
Quick Apply
HIT Service Desk Analyst I
Advocate Aurora Health —Milwaukee, WI
- $24.10 - $36.15 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- Ability to sit for extended periods
21h
IT Support Specialist - II
Birchwood Foods —Kenosha, WI
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d
Technical Support
CGS Immersive —Sturtevant, WI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d
Deskside Technician - Manufacturing
NPO USA —Sturtevant, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
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IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $49,100 - $61,400 a year
- High school diploma or GED
- Travel
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
IT User Support Specialist II
Milwaukee Bucks, LLC. —Milwaukee, WI
- $60,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Technician
Fox Corporation —Milwaukee, WI
- $67,000 - $90,000 a year
- Weekends as needed
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Information Services Support Technician
Froedtert South, Inc. —Kenosha, WI
- Full-time
- English
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
IT Support Specialist
Bear Country Inc —Caledonia, WI
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
IT Deskside Tech
NPO USA —Racine, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Help Desk Coordinator | Onsite @ Alverno College
Ellucian —Milwaukee, WI
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
6d
IT Onsite Support Technician - Roaming
Arvato —Pleasant Prairie, WI
- Online Application
- Mid-level
- Office
- Windows
- Commuter assistance
- Paid holidays
Quick Apply
Customer Support Representative
Formlabs —Milwaukee, WI
- $40,000 - $52,000 a year
- Spanish
- High school diploma or GED
- Communication skills
- Commuter assistance
- Paid parental leave
3d
Technical Product Specialist
Badger Meter —Racine, WI
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
6d
Help Desk Engineer
Heritage Senior Living —West Allis, WI
- 8 hour shift
- Ability to walk for extended periods
- Research
- Mid-level
Quick Apply
IT Helpdesk Specialist
The Bartolotta Restaurants —Milwaukee, WI
- Weekends as needed
- Hospitality
- Azure
- Microsoft Outlook
Quick Apply

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help desk jobs near sturtevant, wi

Onsite IT Support Technician - L1

EXCALTECH -
Waukegan, IL

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Job Details

Permanent | Full-time
$35,000 - $45,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
In-person customer service
Windows
Network infrastructure
Company vehicle operation
Driver's License
Email configuration (technical support)
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Desktop administration
CompTIA A+
Ticketing system technical support

Full Job Description

Onsite IT Support Technician

ExcalTech is a rapidly expanding, award-winning managed IT services provider focused on cybersecurity. With a successful 31-year track record, we deliver best-in-class service to mid-market clients throughout Illinois, Wisconsin, and Florida.

Due to rapid growth, we are seeking an Onsite IT Support Technician to serve as the primary IT presence at a client location. The role provides hands-on end-user support, maintains onsite technology, and coordinates with ExcalTech’s service desk and engineering teams.

Role Summary:

Serve as the primary IT presence at a client site, delivering hands-on end-user support, keeping onsite technology running smoothly, and partnering with ExcalTech’s service desk and engineering teams to resolve and prevent issues.

Work Location & Travel:

This role is based full-time onsite at a client location (40 hours per week). Limited travel to other client sites or ExcalTech offices may be required as needed. A company vehicle is provided for business-related travel.

On-Call Rotation:

This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

· Act as the face of IT onsite, building strong relationships with client stakeholders and end users.

· Resolve issues efficiently at the point of contact while maintaining strong documentation and escalation discipline.

· Identify recurring issues and recommend proactive improvements to enhance stability and user experience.

Responsibilities:

· Provide onsite desktop and end-user support for hardware, software, and peripherals.

· Troubleshoot Windows OS, Microsoft 365, and line-of-business applications.

· Handle user onboarding/offboarding, account setup, and access management.

· Maintain and deploy workstations, laptops, and related equipment.

· Support printers, conference rooms, and basic network connectivity issues.

· Create, update, and resolve service tickets in accordance with company processes and SLAs.

· Escalate complex issues to service desk or engineering teams as needed.

· Assist with onsite implementation of projects, upgrades, and migrations.

· Maintain accurate asset inventory and documentation for client environments.

Required Skills:

· 2–5 years of IT support experience in a professional environment.

· Strong troubleshooting skills across hardware, operating systems, and applications.

· Microsoft 365 administration experience (Exchange, Teams, SharePoint).

· Familiarity with Active Directory and/or Microsoft Entra ID.

· Basic networking knowledge (DHCP, DNS, TCP/IP, Wi‑Fi).

· Experience with ticketing systems and service delivery processes.

· Strong communication and customer service skills.

· Ability to work independently in a client-facing environment.

· Valid driver’s license with acceptable driving record.

Preferred Skills:

· Experience in an onsite or dedicated support role.

· Familiarity with endpoint management and remote monitoring tools.

· Understanding of basic network infrastructure (switches, firewalls, VLANs).

· Certifications such as CompTIA A+, Network+, or Microsoft certifications.

What we offer:

· 20 days PTO and 14 paid holidays

· Medical, dental, and vision (50% employer-paid premium for employee and family)

· Life/AD&D, short-term disability, and long-term disability (100% employer-paid)

· Simple IRA with 3% company match

· Tuition reimbursement

· Career development, coaching, and unlimited training/certifications

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

Drivers License (Required)

Ability to Commute:

Waukegan, IL 60087 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in sturtevant, wi

Onsite IT Support Technician - L1

IT Support Associate II, Operations Technology Solution (OTS)

Helpdesk & Project Support Technician

HIT Service Desk Analyst I

IT Support Specialist - II

Technical Support

Deskside Technician - Manufacturing

IT Desktop Support Technician

IT User Support Specialist II

IT Support Technician

Information Services Support Technician

IT Support Specialist

Technology Support Analyst (On-Site)

IT Deskside Tech

Help Desk Coordinator | Onsite @ Alverno College

IT Onsite Support Technician - Roaming

Customer Support Representative

Technical Product Specialist

Help Desk Engineer

IT Helpdesk Specialist

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