Top 147 Customer care coordinator Jobs in Suffern Ny

Service Coordinator/Intake Coordinator
Serenity Health Services —Suffern, NY
- $21 - $25 an hour
- Full-time
- English
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Support Coordinator
Culinary Depot —Ramsey, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Client Care Coordinator
SkinSpirit —Park Ridge, NJ
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
14d
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Dental Treatment Coordinator(3 YEARS PLUS)
Rauchberg Dental Group —Parsippany-Troy Hills, NJ
- $35 - $38 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator - Part-Time or Full-Time
Maze Health —Harrison, NY
- $45,000 - $55,000 a year
- Part-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Patient Advocate / Treatment coordinator for Dental Practice
Dental Care East Hanover —East Hanover, NJ
- $22 - $25 an hour
- Full-time
- Private practice
- Spanish
- Dental office
- Dental insurance
- 401(k)
Quick Apply
Front Desk Receptionist
iSmile Orthodontics —Yonkers, NY
- $18 - $20 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Dental office
- Health insurance
- 401(k)
Quick Apply
8d
Patient Coordinator (Full Time)
Schweiger —Suffern, NY
- $17 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Patient Coordinator
Ivy Rehab Network —Nanuet, NY
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
FT Front Desk Coordinator
IVX Health —Paramus, NJ
- $25.00 - $27.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Part Time Patient Care Coordinator
Professional Physical Therapy —Warwick, NY
- $37,440 - $43,680 a year
- Part-time
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
Patient Access Coordinator
Montefiore Nyack Hospital —Nyack, NY
- $22.36 - $23.05 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office
Patient Care Coordinator
Demant —Westwood, NJ
- $19 - $23 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Patient Care Coordinator
JC Endodontics —Paramus, NJ
- $25 - $30 an hour
- Full-time
- Dental office
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
14h
Patient Care Coordinator
Touro University New York —Hawthorne, NY
- From $55,535 a year
- Full-time
- Spanish
- Dental office
- Microsoft Outlook
7d
Administrative Coordinator
OASIS MENTAL HEALTH CENTERS MEDICAL LLC —Paramus, NJ
- $24 - $30 an hour
- Full-time
- Mid-level
- Reliable transportation
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist and Patient Coordinator
Village Plastic Surgery-Pedy Ganchi MD —Ridgewood, NJ
- $18 - $23 an hour
- Part-time
- Private practice
- US work authorization
- In-person
Quick Apply
8d
Front Desk Coordinator - Full Time
RestorixHealth —Valhalla, NY
- $24.00 - $26.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
8d
Patient Coordinator (Medical Receptionist)
Access Physical Therapy & Wellness —Chester, NY
- $18 - $20 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off

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Service Coordinator/Intake Coordinator

Serenity Health Services
Suffern, NY

Quick Apply

Job Details

Full-time
$21 - $25 an hour

Qualifications

Written communication
Medical insurance coverage verification
Intake
Administrative experience
High school diploma or GED
Medical administrative support
Attention to detail
Organizational skills
Handling patient inquiries
Time management

Full Job Description

Service/Intake Coordinator

We are seeking a motivated and organized Service/Intake Coordinator to join our team! This role supports both intake and general administrative functions to help ensure smooth and efficient service operations.

Key Responsibilities:

Intake, Screening & Eligibility

Serve as the primary contact for prospective and new clients, providing clear information on the intake process, available services and required documentation
Conduct initial eligibility screenings using standardized tools to gather demographics, medical and behavioral health history, insurance information, social determinants of health (housing, food security, transportation, employment)
Collect and document demographic, medical, insurance and social information
Verify client insurance information and eligibility during intake, including Medicaid, Medicare and private insurance
Verify client involvement in other mental health services (therapy, psychiatry, etc.)
Ensure all registration, intake and consent forms are fully completed and accurate
Deliver compassionate, client-centered support to individuals and their families, fostering a welcoming and positive experience from initial engagement.

Enrollment & Service Coordination

Schedule, reschedule and manage intake appointments and/or therapy appointments
Terminate inactive clients who miss three scheduled intake appointments or indicate disinterest
Serve as a navigator to clients, guiding them through service options, benefits, and available resources
Coordinate access to supportive services, including meals, personal support programs, specialty services, etc.

Documentation & Compliance

Verify that all documentation meets SCN and Department of Health standards
Track and follow up on incomplete screenings or missing documentation
Ensure therapy scheduling and service delivery are properly documented
Ensure intake documentation is accurate and compliant

Collaboration with Clinical Team

Collaborate with clinicians, care managers, and other healthcare professionals to ensure the intake process aligns with each client’s care plan

Care Coordination & Case Management Support

Support development and implementation of individualized service plans
Track client progress and service utilization
Support continuity of care across multiple providers and systems

Escalation & Risk Management

Escalate client concerns to the appropriate leadership
Escalate delays in care delivery or gaps in service initiation
Report documentation issues that may indicate services are not being properly delivered

Qualifications:

Excellent communication skills and problem-solving abilities
Experience in healthcare or mental health setting is a plus
Intake coordination experience preferred, particularly in a healthcare or mental health setting
Familiarity with electronic health records (EHR), service tracking systems, and Microsoft Office preferred

Experience:

Minimum 2 years of experience in healthcare, insurance, financial services, or a similar administrative role
Proven experience with insurance processing and claims management (preferred for Intake Coordinator)
Strong proficiency in Microsoft Office Suite (Excel, Microsoft 365)
Experience with insurance claim systems and payroll software (preferred for Intake Coordinator)
Excellent verbal and written English communication skills
Professional phone presence and ability to interact effectively with clients via telephone
Strong organizational and time-management skills with high attention to detail and accuracy
Ability to handle confidential information with discretion
Sensitivity to mental health needs with a solid understanding of customer service principles and practices
Excellent interpersonal and customer service skills, with the ability to maintain a calm and reassuring demeanor under pressure

Location:

Full-Time Positions in Suffern, New York

Education:

High School Diploma or equivalent (GED) is required

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in suffern ny

Service Coordinator/Intake Coordinator

Customer Support Coordinator

Client Care Coordinator

Patient Care Coordinator - Dr. Gregory Kazarian

Dental Treatment Coordinator(3 YEARS PLUS)

Patient Care Coordinator - Part-Time or Full-Time

Patient Advocate / Treatment coordinator for Dental Practice

Front Desk Receptionist

Patient Coordinator (Full Time)

Patient Coordinator

FT Front Desk Coordinator

Part Time Patient Care Coordinator

Patient Access Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Administrative Coordinator

Front Desk Receptionist and Patient Coordinator

Front Desk Coordinator - Full Time

Patient Coordinator (Medical Receptionist)

I want to receive the latest job alert for customer care coordinator in suffern ny

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