Top 127 Account representative Jobs in Suffolk, Va

Account Representative
City of Norfolk, VA —Norfolk, VA
- $45,444.51 - $52,148.62 a year
- Extended hours
- Research
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Disability insurance
1d
Account Development Representative
IPConfigure —Norfolk, VA
- $60,000 a year
- Full-time
- Business development
- Bachelor's degree
- Organizational skills
- Dental insurance
- Flexible spending account
Quick Apply
Hybrid Sales Account Manager - Beer
Reyes Beverage Group —Newport News, VA
- $55,000 - $75,000 a year
- Full-time
- Clean driving record
- Merchandising
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
Healthcare Account Executive - Norfolk
A Place for Mom —Norfolk, VA
- $80,000 - $115,000 a year
- Full-time
- Remote
- Skilled nursing facility
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
National Account Manager - Heavy Equipment (Forestry)
Liebherr USA Co. —Newport News, VA
- $150,000 a year
- Online Application
- Construction site
- 5 years
- Research
- Health insurance
- Dental insurance
Accounts Specialist
Children's Harbor —Norfolk, VA
- $42,000 - $63,000 a year
- Full-time
- Customer service
- Mid-level
- Office
Quick Apply
4d
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC
Avanos Medical —Virginia
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Security Account Manager
Sentry Force Security LLC —Virginia Beach, VA
- $60,000 - $65,000 a year
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Quick Apply
3d
Customer Account Advisor
Buddy's Home Furnishings —Norfolk, VA
- $16 - $17 an hour
- Overtime
- Customer service
- Merchandising
- Basic math
Quick Apply
2d
Accounts Receivable Coordinator
Asheville Mica Company —Newport News, VA
- $20 - $22 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Large Format Account Manager
Hoffman Beverage Company —Chesapeake, VA
- $55,000 - $65,000 a year
- Full-time
- Computer literacy
- Merchandising
- Basic math
- Wellness program
- Health insurance
Quick Apply
8d
Account Representative
Crown Equipment Corporation —Newport News, VA
- Clean driving record
- Marketing
- Computer literacy
3d
Healthcare Account Executive - Virginia Beach
A Place for Mom —Norfolk, VA
- $80,000 - $115,000 a year
- Full-time
- Remote
- Skilled nursing facility
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Patient Account Tech I (Customer Service)
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $16.20 - $24.29 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
Accounting Assistant Accounts Payable Clerk
Chesapeake Regional Medical Center —Chesapeake, VA
- Mid-level
- Office
- High school diploma or GED
Quick Apply
11d
Specialty Account Manager
Numotion —Chesapeake, VA
- $45,000 - $60,000 a year
- Pass drug screening
- Mid-level
- Travel
- Disability insurance
- Health insurance
Account Technician
Old Dominion University —Norfolk, VA
- Full-time
- Research
- Office
- University
8d
Account Executive Hospice
Amedisys, Inc. —Chesapeake, VA
- $80,000 - $85,000 a year
- Full-time
- Up to 50% travel
- Hospital
- Mid-level
- Mileage reimbursement
- Paid parental leave
3d
Accounts Payable Specialist
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $18.75 - $28.12 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- On-the-job training
4d
Account Representative - State Farm Agent Team Member
Zach Fuhrmann - State Farm Agent —Suffolk, VA
- $38,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply

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Account Representative

City of Norfolk, VA -
Norfolk, VA

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Job Details

Full-time
$45,444.51 - $52,148.62 a year
1 day ago

Benefits

Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Pension plan
Life insurance

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

Description

The Department of Utilities is seeking qualified candidates for a Account Representative in our Water Accounts Division. The person in this position will be providing quality customer service in a high volume inbound call center and customer lobby. They will be responsible for assisting customers with establishing/discontinuing service, billing and collections inquiries, high bill concerns, maintaining customer records, processing cash transactions and other related issues. They will be required to compute and calculate fees, adjustments and daily rates with speed and accuracy. While the primary functions will be call and cash handling, they will also be tasked with face-to-face customer interactions, responding to on line and faxed customer inquiries, completing work orders, customer- response letters and performing dispatcher duties in communication with field personnel.

Essential Functions

Essential functions include but are not limited to:

Maintain/Establish/Terminate customer accounts by verifying and updating information and filing essential documents.
Respond to customer inquiries regarding consumption and services billed via the telephone, in person or on the web.
Perform financial duties by processing payments and cash transactions; performing calculations; entering data into multiple billing systems; reconciling and balancing cash drawers; verifying payments; and preparing reports.
Complete requests for extensions and payment plans.
Perform other essential duties including electronically submitting work orders, preparing and mailing written correspondences, tracking data in a variety of formats including Microsoft Excel, filing documents, processing various reports, compiling information, generating letters and keeping logs.
Conduct research and analyze data.
Interpret and follow written departmental and City policies and procedures.
Effectively communicate with other support areas within and outside of the City in both oral and in written form.
Provide assistance to new employees by answering questions, and ensuring that policies and procedures are followed.
Perform related duties by training new personnel on policies and procedures, rate charges and multiple computer databases, compiling information for delinquent accounts and assisting with administrative duties.
Must be able to work with minimal on-going instructions from supervisor and ability to meet deadlines while handling multiple assignments.
Must be able to stand, sit, bend, stoop, push, pull, and perform tasks requiring manual dexterity.
Must possess strong interpersonal communication and organizational skills and the ability to follow verbal and written instructions; ability to function in a high volume, busy work environment, successfully complete an initial training period, and meet established call center metrics.
Must be willing to adhere to a structured work environment for reporting on time, taking breaks, requesting leave, and following policies and procedures; while also being flexible in regard to job responsibilities, as dictated by the needs of the call center on any given day.
Persons selected for this position must be able to successfully complete an initial training period and meet established call center metrics. They must be willing to adhere to a structured work environment for reporting on time, taking breaks, and requesting leave. They must be able to follow established policies and procedures while also being flexible in regard to job responsibilities, as dictated by the needs of the business on any given day.

Education/Experience

Work requires knowledge necessary to understand basic operational or technical office processes. Level of knowledge equivalent to four years of high school or equivalency

One year of inbound call center customer service experience.

Additional Information & Requirements

Work Location: 500 East Main Street, Norfolk
Work Hours: Monday – Friday, Between the hours of 7:30 a.m. - 5:00 p.m.

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights and/or weekends in response to emergencies and severe weather.

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Refine Your Search

account representative jobs in suffolk, va

Account Representative

Account Development Representative

Hybrid Sales Account Manager - Beer

Healthcare Account Executive - Norfolk

National Account Manager - Heavy Equipment (Forestry)

Accounts Specialist

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC

Security Account Manager

Customer Account Advisor

Accounts Receivable Coordinator

Large Format Account Manager

Account Representative

Healthcare Account Executive - Virginia Beach

Patient Account Tech I (Customer Service)

Accounting Assistant Accounts Payable Clerk

Specialty Account Manager

Account Technician

Account Executive Hospice

Accounts Payable Specialist

Account Representative - State Farm Agent Team Member

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