Top 54 Case manager Jobs in Suffolk, Va

Case Manager II
Patient Advocate Foundation —Hampton, VA
- $26 - $28 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Social Work
- AD&D insurance
- Paid holidays
Quick Apply
ID Case Manager
WESTERN TIDEWATER COMMUNITY SERVICES BOARD —Suffolk, VA
- $51,970 - $68,859 a year
- Full-time
- Bachelor of Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
SF Case Manager Hampton
Moms In Motion —Hampton, VA
- 8 hour shift
- Background check
- Mid-level
- Driver's License
- Paid training
- AD&D insurance
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Service Coordinator (Case Manager III)
City of Norfolk, VA —Norfolk, VA
- $54,190.94 - $90,788.72 a year
- Monday to Friday
- CPR Certification
- Nursing
- Mid-level
4d
Case Manager - CAC
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $23.93 - $35.91 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
Telephonic Case Manager
Sedgwick —Newport News, VA
- Full-time
- Remote
- Nursing
- RN License
- Mid-level
- Continuing education credits
- Health savings account
7d
Case Manager (CM)
Lifepoint Rehabilitation —Portsmouth, VA
- $45 - $55 an hour
- Part-time
- Acute care
- Nursing
- Microsoft Outlook
- Disability insurance
- Health insurance
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Support Coordinator (Case Manager III)
City of Norfolk, VA —Norfolk, VA
- $54,190.94 - $90,788.72 a year
- Full-time
- CPR Certification
- Mid-level
- Residential
1d
Case Manager III
Patient Advocate Foundation —Hampton, VA
- $29 - $31 an hour
- Full-time
- Bilingual
- Nursing
- 5 years
Quick Apply
12d
Family Support Specialist II (Case Management Exp.)
Urban Strategies, Inc. —Norfolk, VA
- $56,000 - $58,656 a year
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
Community Outreach Case Manager
Volunteers of America Chesapeake and Carolinas —Hampton, VA
- $60,000 - $65,000 a year
- Weekends as needed
- Bilingual
- 18 years or older
- Research
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Foster Care Case Worker: Onsite in Hampton Roads, VA
JAMES BARRY-ROBINSON INSTITUTE —Norfolk, VA
- $48,000 - $55,000 a year
- Experience working with individuals with developmental disabilities
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Quick Apply
Clinical Case Manager
Benevolent Family Services —Hampton, VA
- $35 - $41 an hour
- Full-time
- Hybrid work
- Licensed Clinical Social Worker
- Clinic experience
- Mid-level
Quick Apply
Medical Case Manager
LGBT Life Center —Norfolk, VA
- $50,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
Case Manager
RO'S Referral Services —Virginia Beach, VA
- $20 - $25 an hour
- Full-time
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Case Manager III
City of Norfolk, VA —Norfolk, VA
- $54,190.94 - $90,788.72 a year
- Full-time
- CPR Certification
- HIPAA
- Mid-level
5d
Housing Case Manager
LGBT Life Center —Norfolk, VA
- $46,500 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Case Manager - PT
Tidewater Youth Services Commission —Portsmouth, VA
- $21.68 an hour
- Part-time
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Housing Stabilization Specialist (Case Manager III)
City of Norfolk, VA —Norfolk, VA
- $54,190.94 - $90,788.72 a year
- Full-time
- CPR Certification
- Mid-level
- Office
1d
Homecare Social Worker - as needed
Riverside Regional Hospice Smithfield —Smithfield, VA
- $30.60 - $42.08 an hour
- Part-time
- Master of Social Work
- Licensed Clinical Social Worker
- Mid-level
Quick Apply

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Case Manager II

Patient Advocate Foundation -
Hampton, VA

Quick Apply

Job Details

Full-time
$26 - $28 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k) matching

Qualifications

Healthcare privacy protection
Telecommunication

Full Job Description

Case Manager II

Passion for Patients, Equity, Kindness, Accountability, Respect and Excellence

Are you ready to make a difference?

About Us

Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and healthcare problems since 1996. Our mission is to actively advocate for patients living with chronic and critical illnesses, resolving the healthcare access and affordability challenges they face through the provision of case management services and financial aid. To read more about us, please visit our website at www.patientadvocate.org .

The Ideal Candidate

Do you have the drive and desire to help others? Are you a passionate advocate willing to improve our patients’ experience? PAF is seeking an organized, self-starter, who is independent and comfortable:

Creating a welcoming and professional first impression by making sure patients feel comfortable and heard.
Identifying problems, collecting data, establishing facts, and drawing valid conclusions.
Working in a high-volume environment and dealing effectively with rapidly changing priorities.
Utilizing a system of tools and IT platforms to support the rapidly changing needs of patients.

The Opportunity

PAF is currently seeking a Case Manager II to join our team in Hampton, VA. Case Managers actively engage to solve patient’s issues, identifying their root causes, developing a plan of action, and interacting with external stakeholders on their behalf to ensure access to care, workplace protections and preservation of their financial stability.

A Case Manager II will have experience working with and knowledge of:

Government programs, Social Security (SSDI/SSI), SCHIPS, Medicaid, Medicare Extra Help/Low Income Subsidy, and other social programs.
Health insurance, COBRA, Medicare (all parts including supplemental plans) Medicaid (all parts including waivers, LTC, Medicare Savings), Marketplace and employer sponsored plans. To include life events that may result in a special enrollment period and open enrollment periods.
Various financial assistance programs for medical costs include premium, deductible, co-insurance and co-pays and non-covered prescribed care.
Appealing denials related to disability enrollment.
Services and resources that support underrepresented populations.

In this role, a Case Manager II will:

Be the primary point of contact for patients with serious health conditions.
Provide timely contact and follow up to analyze the issue(s), investigate to determine the root cause and develop a plan of action and follow through.
Secure, complete and distribute appropriate applications and other forms to proper agencies. Conduct timely follow-up with both the agency and patient to ensure processing and communicate outcome(s).
Provide hands on intervention, utilize conference calling to identify and connect to proven resources and support systems to resolve insured and uninsured patient healthcare access and barriers from medical cost related to their diagnosis. Screen patients for health insurance, disability, charitable programs, workplace entitlements and protection eligibility and facilitate/complete appropriate applications. Mediating with disability companies, medical providers and/or other 3rd party entities on behalf of patients when necessary to bring resolution to coverage disputes. Requesting and obtaining medical records, notes, and/or detailed bills as appropriate. Determining appropriate language for letters and preparing responses to appeal and/or charitable request.
Create and send appropriate communications to patients, including follow up and closure letters, surveys and/or authorization forms, when applicable as well as supplemental educational materials.
Entering and maintaining and accurate case related information into the program database throughout the engagement of the case
Actively engage with patients and their families over the phone in a timely and professional manner.

Qualifications

If you have worked in one of these areas and are ready to put your skills to use in a different way, this role could be for you! The ideal candidate for a Case Manager II role with PAF will have:

3+ years of professional work experience in the following areas: Understanding social services/social work- play a crucial role in navigating the Disability Determination process related to social security disability claims, health care environment, government, or private disability agency, or health insurance.

Hands-on experience in one or more of the following areas:
- Provided support to people seeking insurance coverage through Medicare, Medicaid, commercial plan and/or Marketplace; including evaluating plan options and assistance with enrollment for coverage and all available financial assistance programs (Extra Help/Low Income Subsidy; Marketplace subsidies and tax credits)
- Provided support to Veteran’s benefits and access to health care benefits and entitlements.
- Provided support to applicants applying for disability, including producing, completing, and submitting the application and following up until determination of eligibility is complete.
- Gathered documents and/or supporting an attorney’s office with appeal work or hearings for social security disability.
- Worked for an employer-based disability plan processing applications and gathering information for approval.
- Charitable application support
- Eligibility and enrollment into hospital charity care
- Collection or billing familiarity for a provider/hospital with emphasis on helping the patient.
Ability to prioritize, organize, complete tasks timely in a fast-paced environment using technology tools to communicate and maintain confidential information.
Ability to effectively communicate with callers who may be very emotional, angry, or overwhelmed.
Ability to utilize technology tools and telecommunications equipment required to do the job.
Ability to work in a high-volume environment and deal effectively with rapidly changing priorities.
Ability to work independently, retain flexibility and maintain composure under pressure.
Maintain confidentiality and comply with patient privacy guidelines.

Compensation and Benefits

Offers are based on relevant experience, skills, certifications and/or licensure within a healthcare environment. The offer is contingent upon favorable background and credit checks. PAF is pleased to offer our employees a comprehensive benefit package. Our benefits include health, dental & visions options, generous paid holidays, vacation, sick & personal leave, paid winter shut down, STD/LTD, group life & AD&D insurance, group cancer & accident plans, 401k with matching, and a compliment of wellness programs.

For local Candidates: This role is Hybrid-Scheduled positions which include a mix of remote and onsite working days at our Hampton, VA location after training and mentorship period.

Candidates who live in NC, GA, FL, DC, PA, and MD, this role qualifies for a remote work schedule, once onsite training and mentorship period is completed.

Now Hiring for the next Training Class starting on Monday, August 17, 2026

To Apply:

This is an incredible opportunity to join an organization that makes a difference! To apply, please send your resume through our PAF Career Center for consideration.

PAF is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

case manager jobs in suffolk, va

Case Manager II

ID Case Manager

SF Case Manager Hampton

Service Coordinator (Case Manager III)

Case Manager - CAC

Telephonic Case Manager

Case Manager (CM)

Support Coordinator (Case Manager III)

Case Manager III

Family Support Specialist II (Case Management Exp.)

Community Outreach Case Manager

Foster Care Case Worker: Onsite in Hampton Roads, VA

Clinical Case Manager

Medical Case Manager

Case Manager

Case Manager III

Housing Case Manager

Case Manager - PT

Housing Stabilization Specialist (Case Manager III)

Homecare Social Worker - as needed

I want to receive the latest job alert for case manager in suffolk, va

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