Top 88 Customer support representative Jobs in Suffolk, Va

Patient Services Representative (PSR) – In Motion Physical Therapy – Downtown Suffolk
Bon Secours —Suffolk, VA
- High school diploma or GED
- Clinic
- Children
- Health savings account
- Disability insurance
Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Patient Services Representative
WEIL FOOT & ANKLE INSTITUTE —Suffolk, VA
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Customer Support Representative
Five Star Call Centers —Chesapeake, VA
- $14 an hour
- Full-time
- Remote
- Organizational skills
- Computer skills
- 1 year
- Paid training
1d
Customer Service - Work at Home
ibex Limited —Hampton, VA
- Remote
- Entry level
- Paid training
- Health insurance
Customer Service Representative
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
7d
Patient Services Representative – Front Desk & Phone Operator-Harbour View Location
Sport Medicine and Orthopaedic —Suffolk, VA
- Full-time
- Clinic
- In-person
- Outpatient
- Dental insurance
- Flexible spending account
Quick Apply
7d
Customer Service Representative - Technical
Disabled Veteran Solutions —Norfolk, VA
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Patient Services Representative (PSR) - In Motion Physical Therapy, Chesapeake Square
Bon Secours —Chesapeake, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
1d
Client Service Representative
Trane Technologies —Chesapeake, VA
- $56,936.66 - $82,809.99 a year
- Extended hours
- Microsoft Excel
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Customer Support Representative
Culligan 294VA —Portsmouth, VA
- $17 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative (Full-Time) - Churchland
Navy Federal Credit Union —Portsmouth, VA
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
16h
Customer Service Technician (Doc Prep - Part-time) - Lebanon 02851
Department of Motor Vehicles —Russell, VA
- $19.72 an hour
- Part-time
- Background check
- Driver's License
- US work authorization
7d
Customer Service Representative
Americold Logistics LLC —Chesapeake, VA
- $20 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Travel
Quick Apply
14d
Senior Floating Financial Service Representative- Peninsula Territory
Langley Federal Credit Union —Newport News, VA
- $19.90 - $24.62 an hour
- Full-time
- Mid-level
- Office
- Finance
- Paid holidays
- Loan repayment program
Quick Apply
Assistant Controller
Waste Connections —Norfolk, VA
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
Quick Apply
Licensed Veterinary Technician
Chesapeake Humane Society —Chesapeake, VA
- $26 - $28 an hour
- Weekends as needed
- Clean driving record
- Management
- Customer service
- Paid holidays
- Health insurance
Quick Apply
1d
Route Service Representative - UniFirst
UniFirst —Norfolk, VA
- $950 a week
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
8d
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Norfolk, VA
- Full-time
- Inventory management
- Merchandising
- Residential
Financial Service Representative
Langley Federal Credit Union —Carrollton, VA
- $17.64 - $21.78 an hour
- Full-time
- Mid-level
- Office
- Mentoring
- Paid holidays
- Loan repayment program
Quick Apply
4d

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Patient Services Representative (PSR) – In Motion Physical Therapy – Downtown Suffolk

Bon Secours -
Suffolk, VA

Apply Now

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative – In Motion Physical Therapy - Downtown Suffolk

Job Summary:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions:

Serves as the primary point of contact between patients and physician practices
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
Processes patients in practice as they present for their appointments.
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
Records time indicators for lobby wait times.
Calculates patient liabilities and actively collects and processes patient payments.
Reconciles cash drawer at the close of the day.
Performs charge entry for external services (i.e. nursing homes) as necessary.
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
Verifies RX benefits in electronic health record, per protocol
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Licensure/Certification:

None

Experience:

Prior experience in patient registration/healthcare (preferred)

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

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Refine Your Search

customer support representative jobs in suffolk, va

Patient Services Representative (PSR) – In Motion Physical Therapy – Downtown Suffolk

Customer Service Representative/Call Center/Client Support

Patient Services Representative

Customer Support Representative

Customer Service - Work at Home

Customer Service Representative

Patient Services Representative – Front Desk & Phone Operator-Harbour View Location

Customer Service Representative - Technical

Patient Services Representative (PSR) - In Motion Physical Therapy, Chesapeake Square

Client Service Representative

Customer Support Representative

Member Service Representative (Full-Time) - Churchland

Customer Service Technician (Doc Prep - Part-time) - Lebanon 02851

Customer Service Representative

Senior Floating Financial Service Representative- Peninsula Territory

Assistant Controller

Licensed Veterinary Technician

Route Service Representative - UniFirst

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Financial Service Representative

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