Top 176 Customer care manager Jobs in Sugar Land, Tx

Manager - Customer Experience
Prime Communications —Sugar Land, TX
- Mid-level
- Analysis skills
- Communication skills
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Client Services & Onboarding Operations Manager
Kyo —Houston, TX
- $80,000 - $85,000 a year
- Remote
- Mid-level
- Analysis skills
- Children
- Paid holidays
- Health insurance
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5h
Customer Success Manager
Enerex —Houston, TX
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- SQL
- APIs
- Paid holidays
- Health insurance
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Assistant Store Manager - Customer Experience
PetSmart —Richmond, TX
- $23.43 - $44.67 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Client Relationship Manager
Nova 401(k) Associates —Houston, TX
- $70,000 - $95,000 a year
- Remote
- Background check
- 5 years
- Bachelor's degree
- Health savings account
- Disability insurance
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Customer Success Manager
3E —Houston, TX
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
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Assistant Manager Customer Experience
JCPenney —Katy, TX
- $47,740 - $88,660 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Health insurance
Customer Operations Manager
Hertz —Houston, TX
- $55,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Travel reimbursement
- Profit sharing
7d
Customer Experience Manager
Visual Comfort & Co. —Houston, TX
- $110,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Customer Success Manager
Empower Pharmacy —Houston, TX
- Remote
- Nursing
- Office
- Analysis skills
- Health insurance
- Dental insurance
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Manager, Customer Education
NAVEX —Houston, TX
- $125,000 a year
- Full-time
- Hybrid work
- Research
- Office
- 3 years
3d
Customer Success Manager
DBeaver —Houston, TX
- Remote
- Mid-level
- 2 years
- Communication skills
Client Experience Specialist/Front Desk
JAMS, Inc. —Houston, TX
- $79,600 - $104,500 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Sr. Client Success Manager
INTERVENE K12, INC. —Houston, TX
- $65,000 - $85,000 a year
- Full-time
- School experience
- Spanish
- Analysis skills
Quick Apply
Client Solutions Manager (Marketing & Creative)
Robert Half —Houston, TX
- Email
- Mid-level
- Business development
- Bachelor's degree
- Paid parental leave
- Health savings account
Sr. Client Manager, Employee Benefits - IAS, Southwest
The Baldwin Group —Houston, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Manager, Client Onboarding
Kastle Systems —Houston, TX
- Full-time
- Pass drug screening
- Office
- 3 years
Principal Associate, Process Manager - Client Engagement & Issue Resolution
Capital One —Houston, TX
- Email
- Office
- 3 years
- High school diploma or GED
- Health insurance
Customer Care Manager
Turnkey Hospitality Solutions LLC —Houston, TX
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
Customer Service Manager (Route & Account Management) Katy, TX
Canteen —Katy, TX
- $56,500 - $60,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Quick Apply

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customer care manager jobs near sugar land, tx

Manager - Customer Experience

Prime Communications -
Sugar Land, TX

Quick Apply

Job Details

Qualifications

Data interpretation
Cross-functional collaboration
Cross-functional communication

Full Job Description

Position Summary

The Customer Experience Manager at Prime Communications is an employee-facing leader focused on ensuring customers receive a seamless and consistent experience across all interactions. This position will join and complement the existing Customer Experience Manager role, working collaboratively to support field teams, manage escalations, and provide resources that strengthen employee capability. The Manager partners with cross-functional teams to implement programs that drive key customer satisfaction metrics, such as CSAT and Google Reviews, while fostering a culture of accountability and professionalism across the organization.

Key Responsibilities

Partner with the existing Customer Experience Manager to ensure consistent execution of customer service standards and initiatives.

Act as a resource for customer escalations, working with field leadership to drive timely and effective resolution.

Support employee development by providing tools, resources, and training that enhance service capabilities.

Collaborate with cross-functional teams to design and implement programs that improve CSAT, Google Reviews, and other key customer experience measures.

Monitor customer and employee feedback to identify trends, share insights, and recommend actionable improvements.

Reinforce company policies and best practices to promote consistency and professionalism across the field.

Contribute to building a culture of accountability, continuous improvement, and customer-first thinking.

Requirements:

Strong organizational, problem-solving, and analytical skills.

Effective written and verbal communication skills with the ability to build trust and influence across teams.

Ability to maintain professionalism and courtesy when handling escalations.

Demonstrated ability to learn quickly and apply feedback to drive growth.

Reliable, adaptable, and responsive in a fast-paced environment.

Collaborative mindset with a focus on results, teamwork, and career development.

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Refine Your Search

customer care manager jobs in sugar land, tx

Manager - Customer Experience

Client Services & Onboarding Operations Manager

Customer Success Manager

Assistant Store Manager - Customer Experience

Client Relationship Manager

Customer Success Manager

Assistant Manager Customer Experience

Customer Operations Manager

Customer Experience Manager

Customer Success Manager

Manager, Customer Education

Customer Success Manager

Client Experience Specialist/Front Desk

Sr. Client Success Manager

Client Solutions Manager (Marketing & Creative)

Sr. Client Manager, Employee Benefits - IAS, Southwest

Manager, Client Onboarding

Principal Associate, Process Manager - Client Engagement & Issue Resolution

Customer Care Manager

Customer Service Manager (Route & Account Management) Katy, TX

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