Top 83 Guest service agent Jobs in Sugar Land, Tx

Guest Service Agent
Hyatt Place Houston Sugar Land —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Embassy Suites Houston West Katy —Houston, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Houston, TX
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Home2 Suites Rosenberg Sugar Land Area - Front Desk Agent
Aimbridge Hospitality —Richmond, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
9d
Hotel Front Desk Clerk
Holiday Inn Express & Suites Stafford NW - Sugar Land —Stafford, TX
- $13 - $15 an hour
- Part-time
- Background check
- Hotel
- In-person
Quick Apply
2d
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Embassy Suites Houston Energy Corridor —Houston, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
4d
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent (D206)
TownePlace Suites by Marriott Houston Galleria Area —Houston, TX
- Part-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
Marriott International, Inc —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
1d
Guest Service Agent
Courtyard Houston Westchase —Houston, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Customer Service Agent - Parking Facility TMC
Reimagined Parking —Houston, TX
- $18 - $22 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Free parking
- Disability insurance
Quick Apply
Front Office Agent
Thompson Houston —Houston, TX
- Weekends as needed
- Hotel
- Front desk
- Entry level
Front Desk Agent
Wyndham Garden Katy —Katy, TX
- $13 - $15 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
The Moran CityCentre —Houston, TX
- Weekends as needed
- Hotel
- Organizational skills
- Communication skills
- Loan repayment program
- Health insurance
11d
Front Desk Agent
Crescent Hotels & Resorts LLC —Houston, TX
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
Quick Apply
5d
Front Office Agent
Dreamscape Hospitality —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Houston, TX
- Full-time
- Hotel
- Marketing
- Entry level
Quick Apply
Guest Services Agent
Sonesta —Houston, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
- Paid parental leave
- Health savings account

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guest service agent jobs near sugar land, tx

Guest Service Agent

Hyatt Place Houston Sugar Land -
Sugar Land, TX

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Job Details

Full-time

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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guest service agent jobs in sugar land, tx

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Home2 Suites Rosenberg Sugar Land Area - Front Desk Agent

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Guest Services Agent

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