Top 37 Help desk manager Jobs in Sugar Land, Tx

Tier 1, IT Help Desk Support
Centre Technologies —Houston, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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12d
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
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Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
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IT Service Desk Manager
Talos Energy Operating Company LLC —Houston, TX
- On call
- Computer science
- Computer Science
- 5 years
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Level 1 IT Support Technician
PYEK —Katy, TX
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
Manager of End User Support
ARCHER Systems, LLC —Houston, TX
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
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Help Desk Specialist
Sheldon Independent School District —Houston, TX
- $30,490 a year
- High school diploma or GED
- In-person
- 1 year
Desktop Support Analyst
ED&F Man —Houston, TX
- Mid-level
- 3 years
- Communication skills
Information Technology Support Specialist
Kent —Houston, TX
- Spanish
- Azure
- Computer Science
System Support Analyst
Helix Energy —Houston, TX
- Call employer
- Travel
- Organizational skills
- Entry level
Support Center Representative
Katy Independent School District —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
1d
IT Manager
Enchanted Rock Management LLC —Houston, TX
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid holidays
- Health insurance
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IT Manager
Bowtech Archery —Houston, TX
- $65,000 - $70,000 a year
- Extended hours
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Manager of IT Operations
Voyager Technologies, Inc. —Houston, TX
- $115,000 - $130,000 a year
- Computer Science
- System design
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
IT Manager
MaloneBailey LLP —Houston, TX
- Full-time
- 6 years
- English
- Research
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Technology Manager
Oliva Gibbs PLLC —Katy, TX
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
2d
IT Technician
The Pro-Vision Academy —Houston, TX
- Overtime
- School experience
- Google Workspace
- English
IT SUPERVISOR
Frazer, LTD —Houston, TX
- $94,000 - $118,000 a year
- Online Application
- Spanish
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
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IT Service Delivery Manager
Nexus Health Systems Ltd —Houston, TX
- Full-time
- Computer Science
- Hospital
- Windows
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Implementation Consultant
PCS Software Inc —Houston, TX
- $60,000 - $65,000 a year
- Overtime
- Hybrid work
- Spanish
- Mid-level
- Office
- Paid training
- Disability insurance
Quick Apply

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help desk manager jobs near sugar land, tx

Tier 1, IT Help Desk Support

Centre Technologies -
Houston, TX

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Job Details

Full-time
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

IT user and group management
GPO
Windows
High school diploma or GED
Virtualization tools
DHCP
Desktop (troubleshooting support)
Computer networking
DNS
Server virtualization
Productivity software
Desktop administration

Full Job Description

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:

Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities

Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.

Education/Experience/Certifications

2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor’s Degree a plus

Desired Experience/Certifications

Certifications
- CompTIA A+ Certification a plus
- MDAA, MCSA
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred

Work Environment and Physical Demands

Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Local travel ocassionally required

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Refine Your Search

help desk manager jobs in sugar land, tx

Tier 1, IT Help Desk Support

IT Help Desk Specialist

Support Desk Specialist

IT Service Desk Manager

Level 1 IT Support Technician

Manager of End User Support

Help Desk Specialist

Desktop Support Analyst

Information Technology Support Specialist

System Support Analyst

Support Center Representative

IT Manager

IT Manager

Manager of IT Operations

IT Manager

Technology Manager

IT Technician

IT SUPERVISOR

IT Service Delivery Manager

Implementation Consultant

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