Top 681 Team trainer Jobs in Sugar Land, Tx

Analyst, Quality Assurance
Ezee Fiber —Houston, TX
- Full-time
- Mid-level
- Leadership
Quick Apply
Customer Service & E-commerce Team Leader
Whole Foods Market —Houston, TX
- $22.40 - $40.40 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
Senior Corporate Trainer
Ezee Fiber —Houston, TX
- Full-time
- Mentoring
- Senior level
- Leadership
Quick Apply
Technical Trainer
Valero —Houston, TX
- Classroom
- Mid-level
- 3 years
- Wellness program
- Health insurance
Patient Access Representative I / II / Senior - Sugar Land Orthopedics
UTHealth Houston —Sugar Land, TX
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
5d
Senior Scheduler
Houston Methodist West Hospital —Houston, TX
- Overtime
- Surgery
- Hospital
- Writing skills
4d
Field Trainer
Texas Petroleum Group —Houston, TX
- Inventory management
- Customer service
- Mid-level
Quick Apply
12d
Simulated Participant
Simulation & Immersive Learning Center at Texas A&M Health —Houston, TX
- $25 - $80 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- High school diploma or GED
- Ob/Gyn
Quick Apply
Director, Training and Compliance
GEICO —Katy, TX
- $113,775 - $212,175 a year
- Full-time
- Bachelor's degree
- Senior level
- Commercial
1d
Travel Splicing Supervisor, Data Center
ADB Companies Inc —Stafford, TX
- $70,000 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Personal Trainer
Omni-Active® Fitness —Katy, TX
- $25,000 - $100,000 a year
- Full-time
- Background check
- CPR Certification
- Anatomy knowledge
- Opportunities for advancement
- Referral program
Quick Apply
Technical Trainer (Mobile, Crawler & MK Series Cranes)
Liebherr USA Co. —Houston, TX
- Online Application
- Classroom
- 5 years
- Word processing
- Health insurance
- Dental insurance
Certified Personal Trainer
Amped Fitness —Houston, TX
- $48,000 - $160,000 a year
- Part-time
- Background check
- Anatomy knowledge
- Customer service
- Health insurance
- Dental insurance
Quick Apply
CDL-A Truck Driver - Recent Grads Welcome
Melton Truck Lines —Katy, TX
- Dedicated
- Military
- No touch freight
- Passenger ride along program
- Health insurance
CDL-A Truck Driver - Recent Grads Welcome
Melton Truck Lines —Houston, TX
- Dedicated
- Military
- No touch freight
- Passenger ride along program
- Health insurance
Burn Boot Camp Trainer
Burn Boot Camp - Cinco Ranch —Katy, TX
- $25 - $30 an hour
- Part-time
- CPR Certification
- Customer service
- In-person
- Employee discount
- Gym membership
Quick Apply
Certified Personal Trainer
Amped Fitness —Houston, TX
- $60,000 - $160,000 a year
- Full-time
- Anatomy knowledge
- In-person
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Personal Trainer Director
LA Fitness —Houston, TX
- $3,000 - $6,000 a month
- Weekends as needed
- Bilingual
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Personal Trainer
Snap Fitness Iowa Colony —Rosharon, TX
- $15 - $20 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Gym membership
- Flexible schedule
Quick Apply
5d
CrossFit Coach - Functional Fitness
P3 Houston —Houston, TX
- $20 - $35 an hour
- Part-time
- Background check
- Anatomy knowledge
- English
- Employee discount
- Gym membership
Quick Apply

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team trainer jobs near sugar land, tx

Analyst, Quality Assurance

Ezee Fiber -
Houston, TX

Quick Apply

Job Details

Full-time

Qualifications

AI chatbots
Performance dashboard reports
Knowledge management
Operational analysis
AI use case identification
Defect resolution root cause analysis
Data analysis reporting
Privacy law compliance
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Trend analysis
Prompt engineering
Data summary reports
Quality reports
Quality control data reporting
Machine intelligence
Call monitoring
Quality assurance experience within telecommunications
CRM system proficiency
Operational excellence initiatives
Quality audits
Root cause analysis
Regulatory compliance analysis
AI-driven automation
Customer satisfaction improvement
Documentation Handling
Cross-functional collaboration
Legal compliance
Leadership

Full Job Description

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

The Quality Assurance (QA) Analyst is responsible for evaluating the quality, consistency, and effectiveness of customer interactions handled by internal customer service representatives in a fiber telecommunications contact center.

This role ensures representatives deliver exceptional customer experiences while adhering to company policies, service standards, and regulatory requirements.

The QA Analyst partners with supervisors, trainers, operations leadership, and cross-functional teams to identify coaching opportunities, improve performance, drive operational excellence, and support continuous process improvement. This individual will also leverage Artificial Intelligence (AI) tools and Customer Relationship Management (CRM) platforms to analyze customer interactions, identify trends, improve quality processes, and present actionable trends and insights to the leadership team.

Monitor and evaluate customer interactions, including phone calls, chats, emails, and other communication channels, using established quality standards.
Conduct accurate and timely quality evaluations while maintaining consistency, fairness, and objectivity.
Provide detailed, actionable feedback to supervisors and leadership to support coaching and employee performance improvement.
Identify trends in customer interactions, knowledge gaps, recurring customer issues, and process opportunities that impact customer satisfaction and operational efficiency.
Participate in quality calibration sessions with Contact Center and Training Department Management Staff to ensure consistency scoring across the Quality Assurance and Operations teams.
Generate, analyze, and distribute quality performance reports, scorecards, dashboards, and trend analyses.
Partner with Training, Operations, Customer Experience, and Leadership to recommend improvements to procedures, knowledge resources, AI prompts, and customer service practices.
Verify adherence to company policies, compliance requirements, and established call handling procedures.
Assist in root cause analysis of recurring customer issues, escalations, and service failures. Prepare Weekly and monthly reporting for Leadership.
Maintain accurate documentation of evaluations, coaching recommendations, quality metrics, and process improvement initiatives.
Support special quality initiatives, process audits, and continuous improvement projects.
Promote a culture of continuous improvement, accountability, and customer-focused service excellence.

Artificial Intelligence (AI) & Technology Responsibilities

Utilize AI-powered tools such as ChatGPT, Claude, Genesys AI, and other conversational AI platforms to improve quality evaluations, summarize customer interactions, identify trends, and enhance operational efficiency.
Partner with leadership to identify opportunities for AI integration that improve customer experience, quality monitoring, knowledge management, and agent performance.
Evaluate AI-generated insights and recommendations to ensure accuracy, compliance, and alignment with company standards.
Assist in developing, testing, and refining AI prompts and workflows that support quality assurance, coaching, reporting, and operational processes.
Stay informed on emerging AI technologies, contact center innovations, and industry best practices, recommending solutions that improve business outcomes.
Demonstrate sound judgment when leveraging AI by validating outputs and ensuring data privacy, confidentiality, and regulatory compliance.

Quick Apply

Refine Your Search

team trainer jobs in sugar land, tx

Analyst, Quality Assurance

Customer Service & E-commerce Team Leader

Senior Corporate Trainer

Technical Trainer

Patient Access Representative I / II / Senior - Sugar Land Orthopedics

Senior Scheduler

Field Trainer

Simulated Participant

Director, Training and Compliance

Travel Splicing Supervisor, Data Center

Personal Trainer

Technical Trainer (Mobile, Crawler & MK Series Cranes)

Certified Personal Trainer

CDL-A Truck Driver - Recent Grads Welcome

CDL-A Truck Driver - Recent Grads Welcome

Burn Boot Camp Trainer

Certified Personal Trainer

Personal Trainer Director

Personal Trainer

CrossFit Coach - Functional Fitness

I want to receive the latest job alert for team trainer in sugar land, tx

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