Top 74 Patient escort Jobs in Sugar Land Tx

Hospitality Concierge Coordinator
THE CRESCENT —Sugar Land, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
MHS (evenings) - ATP Unit
The Menninger Clinic —Houston, TX
- Full-time
- 3 years
- High school diploma or GED
- Driver's License
Quick Apply
2d
Security Officer
Baylor St Luke's Medical Center —Houston, TX
- $16.91 - $23.88 an hour
- Full-time
- Hospital
- Military
- High school diploma or GED
Patient Care Tech PRN
Houston Eye Associates —Houston, TX
- Part-time
- Surgery
- Customer service
- Medical office experience
- Paid holidays
- Disability insurance
Part Time Receptionist-1
Houston Transitional Care —Houston, TX
- Part-time
- Basic math
- Microsoft Office
- Administrative experience
Quick Apply
Ambulatory Services Rep II - Outpatient Sleep Center
Texas Children's Hospital —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Psychiatric Technician - Dunn Behavioral Sciences Center/HCPC at UTHealth Houston
UTHealth Houston —Houston, TX
- 12 hour shift
- Psychiatry
- Inpatient
- Outpatient experience
- Health insurance
- Employee discount
Ambulatory Services Rep II - Outpatient Occupational Therapy Center
Texas Children's Hospital —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Security Officer
St Luke's Health - The Vintage Hospital —Houston, TX
- $16.91 - $23.88 an hour
- PRN
- Hospital
- Military
- High school diploma or GED
Veterinary Assistant
Petco —Richmond, TX
- Part-time
- Surgery
- Computer skills
- In-person
- Health insurance
- 401(k)
2d
Part-Time In-Home Caregiver with Flexible Shifts
Assisting Hands - West Houston —Houston, TX
- Part-time
- Background check
- CPR Certification
- BLS Certification
- Mileage reimbursement
Quick Apply
Hospitality Concierge Coordinator
SOLERA AT WEST HOUSTON —Houston, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
Medical Assistant - Brain & Spine Center
MD Anderson —Houston, TX
- $43,000 - $65,000 a year
- Full-time
- CPR Certification
- Vital signs
- Military
- AD&D insurance
- Paid holidays
3d
Medical Secretary (Days Mon-Fri)
Medical Clinic of Houston, L.L.P. —Houston, TX
- Full-time
- Inventory management
- BLS Certification
- High school diploma or GED
Quick Apply
Registered Dental Assistant I
DDS Partners Holdings PLLC —Sugar Land, TX
- $18 - $26 an hour
- Dental office
- Vital signs
- OSHA
Quick Apply
Front Desk Team Member
Chen Medical Associates —Houston, TX
- $14.30 - $20.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
9d
Medical Assistant - Clinical Center for Targeted Therapy
MD Anderson —Houston, TX
- $43,000 - $65,000 a year
- Full-time
- CPR Certification
- BLS Certification
- No experience needed
- AD&D insurance
- Paid holidays
2d
Personal Care Assistants
Gentle Embrace Home Health Services —Bellaire, TX
- Monday to Friday
- 18 years or older
- CPR Certification
- BLS Certification
- Paid training
- Mileage reimbursement
Medical Assistant II - Outpatient Cardiology Clinic
Texas Children's Hospital —Katy, TX
- Full-time
- Customer service
- Mid-level
- Clinic
Medical Assistant
DDS PARTNERS MANAGEMENT PA —Missouri City, TX
- $15 - $21 an hour
- Full-time
- CPR Certification
- Vital signs
- OSHA
- Health insurance
- Dental insurance

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Hospitality Concierge Coordinator

THE CRESCENT -
Sugar Land, TX

Quick Apply

Job Details

Full-time

Benefits

Continuing education credits
Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication
Long-term care facility experience
Conflict management
Productivity software
CNA

Full Job Description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday

Job Summary:

The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization’s commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient’s satisfaction and experience.

Qualifications:

Certified as a Nursing Assistant with a valid certification
Minimum 1 year in a Long-Term Care setting
Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
Exceptional interpersonal and customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional under pressure.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office suite of products.
Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:

Admission Experience Management

Serve as the primary hospitality contact for new admissions and their families.
Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
Greet new patients and families upon arrival, providing a warm, personalized welcome.
Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience

Build positive relationships with patients, residents, visitors, and family members.
Ensure patients and families understand facility resources, services, and key contacts.
Provide ongoing support and assistance throughout the patient's stay.
Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
Promote patient dignity, respect, and individualized service.

Communication and Service Coordination

Act as a liaison between patients, families, and interdisciplinary team members.
Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
Assist families with questions regarding schedules, services, visitation, and general facility operations.
Ensure family concerns are communicated and resolved in a timely manner.
Support facility leadership in maintaining effective communication with residents and families.

Service Recovery

Proactively identify and resolve service issues before they escalate.
Investigate customer concerns and follow through to resolution.
Maintain documentation of service recovery actions and outcomes.
Escalate clinical concerns immediately to licensed nursing staff.
Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment

Ensure a welcoming, professional, and comfortable lobby and reception environment.
Support special events, celebrations, family meetings, and facility engagement activities.
Ensure hospitality standards are consistently demonstrated by all team members.
Assist visitors with wayfinding, directions, and general information.
Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives

Support patient and family satisfaction initiatives.
Assist leadership in improving CoreQ satisfaction outcomes.
Participate in customer service training and quality improvement activities.
Monitor trends in patient and family feedback and communicate opportunities for improvement.
Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance

Maintain confidentiality of patient information in accordance with HIPAA regulations.
Follow all facility policies, procedures, and safety guidelines.
Attend required training and in-service education programs.
Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

#HP

Quick Apply

Refine Your Search

patient escort jobs in sugar land tx

Hospitality Concierge Coordinator

MHS (evenings) - ATP Unit

Security Officer

Patient Care Tech PRN

Part Time Receptionist-1

Ambulatory Services Rep II - Outpatient Sleep Center

Psychiatric Technician - Dunn Behavioral Sciences Center/HCPC at UTHealth Houston

Ambulatory Services Rep II - Outpatient Occupational Therapy Center

Security Officer

Veterinary Assistant

Part-Time In-Home Caregiver with Flexible Shifts

Hospitality Concierge Coordinator

Medical Assistant - Brain & Spine Center

Medical Secretary (Days Mon-Fri)

Registered Dental Assistant I

Front Desk Team Member

Medical Assistant - Clinical Center for Targeted Therapy

Personal Care Assistants

Medical Assistant II - Outpatient Cardiology Clinic

Medical Assistant

I want to receive the latest job alert for patient escort in sugar land tx

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