Top 58 Guest service agent Jobs in Summerville Sc

Reservations Supervisor
Charleston Harbor Resort and Marina —Mount Pleasant, SC
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent
MCR Hotels —Summerville, SC
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
3d
AM Front Desk Agent (7a - 1p) Monday - Friday
Springhill Suites by Marriott Charleston Airport & Convention Center —North Charleston, SC
- $16.00 - $16.50 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Weekend 7a - 3p Front Desk Agent
Springhill Suites by Marriott Charleston Airport & Convention Center —North Charleston, SC
- $16.00 - $16.50 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
stayAPT Suites North Charleston - Front Desk Agent
Aimbridge Hospitality —Ladson, SC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Homewood Suites By Hilton North Charleston —North Charleston, SC
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent (Part-Time)
MCR Hotels —North Charleston, SC
- $15 - $16 an hour
- Part-time
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
DoubleTree by Hilton North Charleston Convention Center —North Charleston, SC
- From $15 an hour
- Full-time
- Research
- Hotel
- In-person
- Free parking
- Health savings account
Quick Apply
11d
Front Desk Agent
Hotel Richemont —Charleston, SC
- $16 - $18 a week
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
Guest Services Agent
Naman Hotels —North Charleston, SC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Auditor
Tru by Hilton —North Charleston, SC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Residence Inn Downtown Charleston —Charleston, SC
- $17 an hour
- Residential
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Full-Time Front Desk Agent PM SHIFT (3pm-11pm)
North Charleston Marriott —North Charleston, SC
- $17 an hour
- Full-time
- Hotel
- Driver's License
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Guest Services Representative
Mt Pleasant Doubletree —Mount Pleasant, SC
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
The Lindy Renaissance Charleston Hotel - Front Desk Agent
Aimbridge Hospitality —Charleston, SC
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent/Concierge
Spectator Hotel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
5d
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Guest Service Agent
Springhill Suites Downtown Charleston —Charleston, SC
- $16 an hour
- Hotel
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt House Charleston Historic District —Charleston, SC
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply

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guest service agent jobs near summerville sc

Reservations Supervisor

Charleston Harbor Resort and Marina
Mount Pleasant, SC

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Guest reservation booking
Management
Employee relationship building
Sales team management
High school diploma or GED
Supervising experience

Full Job Description

Job Title: Reservations Supervisor

Reports to: Director of Revenue-Reservations

The reservations supervisor leads and supports the daily operations of the Reservations team by coaching Reservation Sales Specialists, ensuring exceptional guest service, and performance excellence. Assist with monitoring productivity, quality, and service standards while fostering a positive, guest-focused culture. Provides leadership, training, and operational support to enhance team performance, guest satisfaction, and revenue growth through effective sales and service execution.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Assisting with monitoring agent production and activity

Call and email pre-arrival reservations to invite guests to reserve other activities and events
Follow guidelines and scripts for phone and email communications
Organize and update reservations details for reservations staff
Maintain reservation arrivals and room inventory for availability
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate
Answer the telephone in a professional manner and assist guests with any questions, sale of the outlets, and directions to the property etc.,
Set goals and expectations to meet and improve overall guest satisfaction and experience
Enter and maintain group blocks, information and inventory
Maintain an up-to-date working knowledge of all resort amenities as well as any special events
Interact with resort staff in a professional manner, assisting other departments with necessary information on guests’ arrivals and requests/special needs
Be knowledgeable of all emergency procedures and Resort policies
Communicate all pertinent information to the Director of Revenue/Reservations, Front Desk Managers, Director of Rooms and Sales Department as necessary
Champion programs that train and develop the team as it relates to policies and procedures
Cultivate an atmosphere of continuous learning
Foster and grow working relationships with other departments
Maintain and improve the quality of information given to guests via the phone or email

Qualifications / Requirement:

· High school graduate or equivalent required

· Excellent oral and communication skills required

· Excellent multi-tasking skills required

· Ability to handle stressful situations in a calm, professional manner

· Sales experience, hospitality preferred

· Able to work varying shifts depending on the requirements of the position

· Two years of hotel reservations experience

· One year of hotel reservations supervisory experience

NOTE: The job descriptions listed above was designed to indicate the general nature and level of

work performed by employees within this job. It is not to be interpreted as a comprehensive

inventory of all duties and responsibilities required of the designated employee. This hotel

operates seven (7) days a week, twenty- four (24) hours a day. At times it may be necessary to

move an associate from one shift to another, if required by business demands.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in summerville sc

Reservations Supervisor

Front Desk Agent

AM Front Desk Agent (7a - 1p) Monday - Friday

Weekend 7a - 3p Front Desk Agent

stayAPT Suites North Charleston - Front Desk Agent

Front Desk Agent

Front Desk Agent (Part-Time)

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Services Agent

Hotel Night Auditor

Guest Service Agent

Full-Time Front Desk Agent PM SHIFT (3pm-11pm)

Guest Services Representative

The Lindy Renaissance Charleston Hotel - Front Desk Agent

Front Desk Agent/Concierge

Front Desk Agent

Guest Service Agent

Front Desk Agent

I want to receive the latest job alert for guest service agent in summerville sc

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