Top 12 Bilingual call center representative Jobs in Sumner, Wa

Customer Service Specialist (Fully on-site)
Recology King County —Seattle, WA
- $22.50 - $23.92 an hour
- Full-time
- Spanish
- Customer service
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
Call Center Agent I
International Community Health Services —Renton, WA
- $21.30 - $31.19 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
11d
Contact Center Representative I
Harborstone Credit Union —Lakewood, WA
- $20 - $30 an hour
- Bilingual
- High school diploma or GED
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Hans Corp Arco gas station —Auburn, WA
- $17.13 - $20.00 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
- Paid training
- Paid time off
Quick Apply
12d
Customer Service Representative
Copart —Spanaway, WA
- $20.03 - $22.58 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
10d

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Call Center Agent I
International Community Health Services —Renton, WA
This position is responsible for answering patient calls regarding appointments, acting as a liaison for patients and ICHS by directing calls to other…
$21.30 - $31.19 an hour
Quick Apply
11d
Contact Center Representative I
Harborstone Credit Union —Lakewood, WA
Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members,…
$20 - $30 an hour
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Bilingual Customer Service Representative (Job #33224)
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Bilingual Patient Care Representative (Job#3334)
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Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
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Customer Service Specialist (Fully on-site)

Recology King County -
Seattle, WA

Quick Apply

Job Details

Full-time
$22.50 - $23.92 an hour

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Referral program

Qualifications

Customer communication
Customer service
High school diploma or GED

Full Job Description

THE ROLE OF CUSTOMER SERVICE SPECIALIST (Location in South Seattle - small Call Center)

Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.

ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:

Answers telephone from customers.
Provides information about collections, rates, billing, and account status promptly and correctly.
Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.

QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Six months related experience and/or training.
Computer programs, including Microsoft Office suite of applications.
High school diploma or GED required.
Bachelor's degree preferred.
Bilingual - Spanish preferred.

Skill and/or Ability to:

Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
Demonstrates ability to use computers and technology capabilities.
Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
Effectively and productively engages with others and establishes trust, credibility, and confidence.
Promotes collaboration and assists others with their initiatives and efforts.
Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.

RECOLOGY OFFERS:

An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

RECOLOGY BENEFITS MAY INCLUDE:

Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.

SUPPLEMENTAL INFORMATION

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Job Type: Full-time

Pay: $22.50 - $23.92 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

Work Location: In person

Quick Apply

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bilingual call center representative jobs in sumner, wa

Customer Service Specialist (Fully on-site)

Call Center Agent I

Contact Center Representative I

Customer Service Representative

Customer Service Representative

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