Top 28 Customer service coordinator Jobs in Sumner, Wa

Customer Service Coordinator
Fikes Products —Federal Way, WA
- $24.04 - $30.29 an hour
- Full-time
- Pass drug screening
- Administrative experience
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
ORAL & FACIAL SURGERY CENTERS OF WASHINGTON —Puyallup, WA
- $25 - $29 an hour
- Dental office
- Surgery
- Medical office experience
Retail Customer Experience Coordinator
TJ Maxx —Puyallup, WA
- $18.13 - $28.80 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Bilingual Dental Assistant / Front Desk Coordinator (Spanish/English)
Pacific Highway Dental —Kent, WA
- $19 - $24 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Paid time off
- On-the-job training
Quick Apply
1d
Customer Solutions Coordinator
R Transport, Inc. —Fife, WA
- $30 - $35 an hour
- Overtime
- Office
- Travel
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Access Coordinator (& Front Desk Coverage)
Pediatrics Northwest —Tacoma, WA
- $22.21 - $33.17 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
2d
Customer Service Coordinator
Penske Truck Leasing and Logistics —Kent, WA
- $28.50 an hour
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
Customer Experience & Scheduling Coordinator
Rainier Shade —Tukwila, WA
- $22 - $25 an hour
- Full-time
- Writing skills
- Office
- Residential
Customer Experience Coordinator, Adult and Information Services - Temporary
Pierce County Library —Tacoma, WA
- $37.97 - $52.54 an hour
- Temporary
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
14d
Client Services Coordinator
Vibrant Health Homecare —Tacoma, WA
- $26 - $28 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Customer Experience & Sales Coordinator
Complete Ceramic Coating —Auburn, WA
- From $25 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Continuous improvement
Quick Apply
22h
Customer Support Coordinator
Trelleborg Sealing Solutions US Inc —Seattle, WA
- $25 - $31 an hour
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Disability insurance
Quick Apply
Automotive Service Appointment Coordinator
Titus Will Ford —Tacoma, WA
- $19 - $22 an hour
- Full-time
- Clean driving record
- Dealership
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
9d
Patient Care Coordinator/Front Desk Receptionist
Cascade Vision Center —Renton, WA
- $21.30 an hour
- Part-time
- Customer service
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
2d
Dental Front Office Coordinator
Covington Family Dentistry —Covington, WA
- $23 - $29 an hour
- Full-time
- Dental office
- Organizational skills
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Customer Care Coordinator
Milgard Manufacturing LLC —Fife, WA
- $20.20 - $23.00 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Store discount
- Paid holidays
Quick Apply
7d
Automotive Service Appointment Coordinator/BDC
Titus-Will Toyota —Tacoma, WA
- $20 an hour
- Full-time
- Clean driving record
- Dealership
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
22h
Part-Time Front Desk Music School Coordinator - Tacoma & Gig Harbor, WA
Ensemble Performing Arts —Tacoma, WA
- $20 an hour
- Part-time
- Fair chance
- Visual & Performing Arts
- School
- 401(k) matching
Quick Apply
Client Tax Coordinator
Anderson Business Advisors —Tacoma, WA
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Google Workspace
- Paid holidays
- Disability insurance
Quick Apply
Medical Front Office Coordinator
WSA Americas —Renton, WA
- $22 - $24 an hour
- Computer literacy
- High school diploma or GED
- Clinic
- Paid holidays
- Tuition reimbursement
Quick Apply
7d

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Customer Service Coordinator

Fikes Products -
Federal Way, WA

Quick Apply

Job Details

Full-time
$24.04 - $30.29 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer records maintenance
Record keeping
Managing customer accounts
Customer relationship building
Email customer support
Account maintenance
Phone communication
Operations coordination
Service scheduling
Administrative experience
Managing clients in a customer support role
Customer engagement
Organizational skills
Customer support
Telephone systems
Handling account queries
Account management
Communication skills
Email support
Entry level
Office phone management
Time management
Customer data entry

Full Job Description

Customer Service Coordinator

Be the Calm, Capable Solution-Seeker Our Customers Count On

Federal Way, WA | On-Site | Full-Time
Pay Range: $50,000 – $63,000 per year

At Fikes, exceptional customer service means more than answering phones. It means listening carefully, communicating clearly, solving problems, and following through until the customer’s needs have been addressed.

We are looking for a dependable and highly organized Customer Service Coordinator who can confidently manage a busy workload, adapt when priorities change, and keep customers and internal teams informed. This is an active, fast-paced position for someone who takes ownership, pays attention to the details, and genuinely enjoys helping people.

What You’ll Do

Serve as a primary point of contact for customer questions, scheduling needs, and account updates.
Manage a high volume of inbound & outbound calls / emails with professionalism, patience, and urgency.
Coordinate new service requests, schedule changes, follow-up needs, and daily service support.
Gather complete and accurate information before routing requests to the appropriate team member.
Help resolve cust. concerns by listening to, identifying the issue, & coordinating an appropriate solution.
Maintain accurate customer records, service notes, and follow-up details in company systems.
Communicate closely with customer service, operations, sales, and field service teams.
Monitor outstanding requests and follow through to ensure commitments are completed.
Look for opportunities to improve customer experience and strengthen customer relationships.
Support other administrative and coordination needs as assigned.

You’ll Be Successful in This Role If You

Communicate clearly, professionally, and confidently by phone and email.
Stay calm and solutions-focused when customers are frustrated or priorities change.
Can manage multiple conversations, requests, and deadlines without losing track of the details.
Take ownership of your work and follow through without needing repeated reminders.
Ask thoughtful questions and make sure you understand the full situation before taking action.
Are comfortable learning new systems, processes, and service information.
Enjoy working closely with others while remaining accountable for your own responsibilities.
Bring a positive attitude and a willingness to step in wherever support is needed.

Qualifications

Previous experience in customer service, service coordination, or administrative support is encouraged.
Experience working in a high-volume phone or service environment is a plus.
Strong written and verbal communication skills.
Strong organization, time-management, and solution-seeking abilities.
Comfortable working with phone systems, email, & MSO365 apps.
Reliable attendance and consistent punctuality – A MUST.
Ability to work full-time, on-site at our Federal Way office.

What Fikes Offers

Hourly pay of $24.04 – $30.29, based on relevant experience and qualifications.
Medical, dental, vision, accident, and life insurance options.
401(k) retirement plan with company match.
Holidays recognized; New Year's Day, Memorial Day, July 4th, Labor Day Thanksgiving Day, & Christmas Day!
PTO accrues from day 1 for every 40 hours worked with ability to accrue up to 120 hours your 1st year!
Career development and advancement opportunities.
A stable, growing company with a team-oriented working environment.

Why Fikes?
Fikes is a growing company built around responsiveness, accountability, and attention to detail. Our team works hard, supports one another, and takes pride in providing customers with dependable service. If you enjoy solving problems, helping people, and keeping a busy operation organized, we would like to meet you.

Ready to take ownership of the customer experience? Apply today.
Fikes is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.

We actively seek a diverse pool of candidates from a variety of backgrounds, and multicultural candidates are encouraged to apply. We are an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran or military status. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, we do not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program. You must be able to pass a drug screening and criminal background check.

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Refine Your Search

customer service coordinator jobs in sumner, wa

Customer Service Coordinator

Front Desk Coordinator

Retail Customer Experience Coordinator

Bilingual Dental Assistant / Front Desk Coordinator (Spanish/English)

Customer Solutions Coordinator

Patient Access Coordinator (& Front Desk Coverage)

Customer Service Coordinator

Customer Experience & Scheduling Coordinator

Customer Experience Coordinator, Adult and Information Services - Temporary

Client Services Coordinator

Customer Experience & Sales Coordinator

Customer Support Coordinator

Automotive Service Appointment Coordinator

Patient Care Coordinator/Front Desk Receptionist

Dental Front Office Coordinator

Customer Care Coordinator

Automotive Service Appointment Coordinator/BDC

Part-Time Front Desk Music School Coordinator - Tacoma & Gig Harbor, WA

Client Tax Coordinator

Medical Front Office Coordinator

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