Top 12 Operations supervisor Jobs in Sumter, Sc

Operations Supervisor- Commercial Insurance (Remote)
Insurance Office of America, Inc. —Sumter, SC
- $105,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Sales
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Restaurant Operations Management
Waffle House, Inc. —Sumter, SC
- $65,000 - $85,000 a year
- Full-time
- Restaurant management
- Restaurant
- Entry level
- Paid training
- Paid parental leave
Quick Apply
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Sumter, SC
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Battle Management Operations
Military Service - U.S. Air National Guard Recruiting —South Carolina
- From $49,838.78 a year
- Full-time
- English
- High school diploma or GED
- Driver's License
- Health insurance

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Restaurant Operations Management
Waffle House, Inc. —Sumter, SC
Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant…
$65,000 - $85,000 a year
Quick Apply
Bakery Assistant
Confectionary and Company —Sumter, SC
Assist customers by answering questions, packaging purchases, and providing friendly service when needed. Maintain cleanliness and organization of the bakery,…
$12 - $15 an hour
Quick Apply
6d

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Operations Lead Supervisor - TForce Freight
TForce Freight —Columbus, OH
This position collaborates with the Service Center management team to develop action plans and improve service level results.

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operations supervisor jobs near sumter, sc

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America, Inc. -
Sumter, SC

Quick Apply

Job Details

Full-time
$105,000 - $125,000 a year

Benefits

Paid holidays
Health insurance
401(k) matching

Qualifications

Customer communication
Experience at insurance agencies
Data-driven problem-solving

Full Job Description

Job Description:

Title: Operations Supervisor – Commercial Lines

Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

Performance Standards: Monitor productivity, efficiency, quality, and service standards.

Culture Promotion: Promote IOA culture and support team engagement.

Professional Development: Support ongoing staff training and development.

Succession Planning: Develop future branch operations leaders.

Direct Staff Management: Lead Account Management staff and provide coaching and guidance.

HR Management: Ensure compliance with HR policies and processes.

Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding.

Performance Communication: Deliver evaluations and maintain transparent communication with leadership.

Workflow Management: Assign and balance workloads to ensure service continuity.

Operational Process Excellence: Implement and enforce processes and best practices.

Data Analysis: Monitor and interpret performance data and take action as needed.

Data Integrity: Maintain accurate data across agency and carrier systems.

Account Management: Manage an assigned book of business.

Technical Support: Serve as a subject matter expert for coverage and service questions.

Client Relationship Management: Manage client relationships and support renewals and service needs.

Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy.

Renewal and New Business Execution: Lead or support the full renewal and new business process.

Service Excellence: Deliver excellent service and proactively anticipate client needs.

Culture Promotion: Promote IOA culture and improve engagement.

Policy Compliance: Stay updated on company policies and procedures.

Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience

Thorough knowledge of insurance brokerage and client needs

Required active licensing

Professional designations preferred

Strong analytical, problem-solving, and decision-making skills

Exceptional customer service, communication, multitasking, and organizational skills

Proficiency in MS Office (Outlook, Word, Excel)

High School Diploma (or equivalent)

What We Offer:

Competitive salaries and bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick time

401K with employer match

Professional growth and career progression opportunities

Respectful culture and work/family life balance

Community service commitment

Supportive teammates and a rewarding work environment

What to Expect (Application Process):

30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

operations supervisor jobs in sumter, sc

Operations Supervisor- Commercial Insurance (Remote)

Restaurant Operations Management

Branch Operations Supervisor - Commercial Insurance

Military Service - U.S. Air National Guard, Battle Management Operations

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