Top 157 Customer service representative Jobs in Sumterville Fl

JOB ID 3323 PAC- Patient Access Center Representative
US Eye —Wildwood, FL
- Full-time
- HIPAA
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
1d
Customer Service Rep
Lincare Inc. —Leesburg, FL
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Chris Semans - State Farm Agent —Lady Lake, FL
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Full Circle Home Inspectors, Inc. —Tavares, FL
- $40,000 - $43,500 a year
- Hybrid work
- Office
- High school diploma or GED
- Communication skills
- Paid training
Quick Apply
Customer Service Representative
Circle K —Bushnell, FL
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
7d
Customer Service Rep
Waste Pro —Ocala, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
New Patient Advisor
CenterWell Senior Primary Care —The Villages, FL
- Part-time
- Background check
- Medical office experience
- Primary Care
- Paid jury duty
- Health savings account
4d
Customer Service Consultant
Freedom Law School —Brooksville, FL
- $18 - $24 an hour
- Part-time
- Computer literacy
- Team management
- Organizational skills
- Paid training
- Paid time off
Quick Apply
Customer Service Associate
Wawa, Inc. —Oxford, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Representative II
LIFESTREAM BEHAVIORAL CENTER —Leesburg, FL
- $15.91 an hour
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Customer Service Rep II
LIFESTREAM BEHAVIORAL CENTER —Leesburg, FL
- $15.91 an hour
- Full-time
- Background check
- 18 years or older
- Medical office experience
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Bushnell, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
U-Haul —Leesburg, FL
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Associate - Temporary
Walgreens —Leesburg, FL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
10d
Customer Service Rep (03039)
Domino's Franchise —Bushnell, FL
- Full-time
- Writing skills
- Quick service & fast food restaurant
- Typing
Quick Apply
1d
Customer Service Representative
Fyzical —Clermont, FL
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Pharmacy Customer Service Associate
Walgreens —Leesburg, FL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
1d
Customer Service Associate I
Family Dollar —Bushnell, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Walgreens —The Villages, FL
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
8d
Customer Service Rep - Call Center Associate
Munn's Sales & Service, Inc —Fruitland Park, FL
- From $14 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply

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JOB ID 3323 PAC- Patient Access Center Representative

US Eye -
Wildwood, FL

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Employee relationship building
High school diploma or GED
Productivity software

Full Job Description

JOB SUMMARY:

The Patient Access Center Representative will be part of a newly formed US EYE Patient Access (Call Center) Team and function as the first point-of-contact for the overall patient experience. This representative will be responsible for assessing patient needs, scheduling patient appointments, and assisting with any inquiries from the general public via phone. The ideal candidate will strive to provide an unparalleled patient experience. All team members must effectively function in a high call volume environment, and remain friendly, focused, and calm under pressure.

ESSENTIAL JOB FUNCTIONS (other duties as required):

Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of kind experience that leads to high levels of patient satisfaction.
Responds to incoming appointment requests via email, Phreesia and other alternate paths into the practice.
Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently, always mindful of service response times.
Accurately schedules appointments according to our practice templates and protocols.
Assists referring physicians with scheduling patients.
Effectively obtains patient demographic, clinical and insurance information and enter accurately in our practice management system.
Learns, retains and applies medical knowledge regarding scheduling, surgical and clinical protocols.
Meets productivity and patient care standards that align with our standards for the patient experience.
Ensures patient confidentiality.
Establishes strong work partnerships throughout the practice in order to provide a high quality of accurate information to patients.

COMPETENCIES:

Ability to provide exceptional customer service that supports high patient experience standards.
Ability to accurately follow oral and written instructions.
Strong oral communication skills. Communicates clearly, professionally and with a high level of self-awareness to patients.
Ability to address and resolve conflict when dealing with the public.
Capable of maintaining high degree of confidentiality that meets all HIPAA requirements.
Strong time management skills.
Ability to interact with the public and coworkers in a professional, respectful, and courteous manner.

WORK ENVIRONMENT:

The work environment is fast paced, requires strong time management and productivity skills. Contact center representatives must be internally motivated and capable of working independently.

PHYSICAL DEMANDS:

Occasional walking, standing, and sitting. May include bending.
Use hands to handle or feel objects, reach with hands and arms
Verbal communication and ability to hear
Lift moderately heavy objects (up to 50 pounds)
Use of close, distance and peripheral vision

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a full-time hourly on site position.

TRAVEL:

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

High school graduate, with previous experience in a customer service role or call center.
Technology savvy, with competency in Office Suite and ability to learn software applications as required.

PREFERRED EDUCATION AND EXPERIENCE:

Previous experience in a contact center or healthcare environment is valued, but not required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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JOB SUMMARY:

ESSENTIAL JOB FUNCTIONS (other duties as required):

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

PREFERRED EDUCATION AND EXPERIENCE:

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