Top 339 Customer care manager Jobs in Sun Valley, Ca

Customer Success Manager
Whatnot —Los Angeles, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
[Remote] Customer Success Manager
Convoso —Woodland Hills, CA
- $75,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Travel
- Free parking
- Paid training
Quick Apply
Customer Success Manager
Cruva —Los Angeles, CA
- $70,000 - $100,000 a year
- Full-time
- Remote
- English
- Mid-level
- Leadership
Quick Apply
Licensed Insurance Client Manager - Commercial Lines
Trucordia —Woodland Hills, CA
- $80,000 - $107,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)
Blais & Associates —California
- From $25 an hour
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- 401(k)
- 401(k) matching
Quick Apply
Sr. Client Service Specialist
Cathay Bank —Los Angeles, CA
- Full-time
- Word processing
- English
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Sr Client Advisor - Commercial Lines
Trucordia —Los Angeles, CA
- Full-time
- Remote
- Senior level
- Communication skills
- Commercial
- Health savings account
- AD&D insurance
Quick Apply
Customer Supply Chain Manager or Senior Customer Supply Chain Coordinator
TOJI Co. —Glendale, CA
- $75,000 - $110,000 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
2d
Customer Service & Sales Manager (NE)
Cathay Bank —Arcadia, CA
- $26.44 - $31.25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Luxury Beauty Advisor | Skincare & Client Experience
Oliveda International Inc. —Venice, CA
- $20 - $23 an hour
- Part-time
- In-person
- 4 years
- Communication skills
- Employee discount
Quick Apply
Client Success Case Manager
Tax Hardship Center LLC —Agoura Hills, CA
- $23 - $26 an hour
- Full-time
- Customer service
- Microsoft Office
- In-person
- Paid training
- Paid time off
Quick Apply
Assistant Customer Service and Sales Manager
Cathay Bank —Arcadia, CA
- $23 - $29 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Client Intake Specialist (Law Firm)
Confidential —Beverly Hills, CA
- $26 - $33 an hour
- Full-time
- Spanish
- Google Workspace
- In-person
- Paid holidays
- Dental insurance
Quick Apply
9d
Client Assistant (Detox/ Residential Tech)
PCH Treatment Center —Los Angeles, CA
- $19 - $20 an hour
- Part-time
- Microsoft Word
- Background check
- CPR Certification
- Paid time off
Quick Apply
Loyalty Program & Customer Retention Manager
MISS ME —Vernon, CA
- $100,000 - $120,000 a year
- Full-time
- In-person
- Senior level
- Analytics
- Health insurance
- Dental insurance
Quick Apply
3d
Private Client Director, Alpha - $200,000/year USD
Crossover —Santa Monica, CA
- Full-time
- School experience
- US work authorization
- In-person
- Relocation assistance
Quick Apply
Accounting Manager - Client Advisory Services (CAS)
Everforth, Cybercoders —Woodland Hills, CA
- $115,000 - $145,000 a year
- Full-time
- Remote
- CPA
- Research
- Mid-level
- Health insurance
- Dental insurance
2d
Client Assistant (Detox/ Residential Tech) Overnight Shift
PCH Treatment Center —Los Angeles, CA
- $19 - $20 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Clean driving record
- Paid time off
Quick Apply
Customer Retention & Experience Manager
Whitaker Dog —Glendale, CA
- $70,000 - $72,000 a year
- Email
- Google Workspace
- Mid-level
- Office
Quick Apply
8d
P&C Client Service Rep - 40433
IOS Staffing Services —Pasadena, CA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 2 years
- Disability insurance
- Health insurance
Quick Apply
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Customer Success Manager

Whatnot -
Los Angeles, CA

Apply Now

Job Details

Full-time
$113,000 - $155,000 a year

Benefits

Internet reimbursement
Paid parental leave
Health insurance
Dental insurance
Cell phone reimbursement
Adoption assistance
Pension plan
Work from home
Parental leave
Vision insurance

Qualifications

Objection handling (sales technique)
Customer relationship building
Customer retention strategy
Startup experience
Opportunity Management
Mid-level
E-commerce
Business consulting
Small business experience
Sales growth strategy
Decision making
Sales coaching
Customer engagement
Data interpretation
Data-driven problem-solving
Sales strategy
Sales pipeline management
Business planning
Client growth strategy
Customer success strategy
Cross-functional collaboration
Customer growth strategy
Cross-functional communication

Full Job Description

Location

Los Angeles, CA; New York, NY; San Francisco, CA

Employment Type

Full time

Location Type

Hybrid

Department

Categories & ExpansionCategory Management

Compensation

$113K – $155K • Offers Equity

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

Our Customer Success team is responsible for driving sustainable business growth and fostering deep relationships with our sellers on Whatnot. This role will involve collaborating with some of the most strategic and fastest growing partners in our ecosystem, where you'll be building the foundation for helping early sellers achieve near and long term business success. As an early member of our Customer Success team, you will be instrumental in helping shape our motion at Whatnot, bridging the gap between sales and post-sales. We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce.

In this role, you will:

Develop and nurture early seller relationships and serve as their trusted advisor and business consultant. Deeply understand sellers' business and goals, navigate objections, build trust quickly, and provide personalized coaching to help Whatnot sellers achieve high growth goals and find long-term success on Whatnot.
Manage a pipeline of high growth sellers and develop a strategy for sustainable adoption, growth and retention. Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals.
Partner with cross-functional teams across the organization to share insights and learnings from our sellers. Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth.
Use quantitative and qualitative data to find growth opportunities, diagnose seller issues, and make actionable recommendations that improve seller outcomes and team efficiency.
Test new tactics, playbooks, and strategies that unlock step-change growth for sellers and help the Customer Success and Category teams learn faster.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York City, Los Angeles, or San Francisco hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they’re building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Customer Success Manager, CatEx, you should have experience in a customer-facing or revenue-driving role where trust, urgency, and follow-through mattered.

You should have:

Strong selling and relationship-building skills. You can build trust with sellers, navigate objections, and motivate people to take action.
Customer instinct. You listen closely, understand what sellers need, and translate that into practical guidance that helps them grow.
High ownership and resourcefulness. You’re willing to go deep, do the unglamorous work, and figure out what’s needed to help sellers succeed.
Speed and adaptability. You can ramp quickly, respond to changing priorities, and deliver immediate impact without waiting for a perfect playbook.
Strong teammate instincts. You work well across Sales, Category, Product, Operations, and Support to deliver exceptional customer experiences.
Analytical judgment. You can use data to spot patterns, prioritize sellers, measure progress, and turn insights into clear next steps.
Comfort holding sellers accountable. You can be direct, helpful, and clear when a seller needs to change behavior, follow through on commitments, or focus on higher-impact actions.
Genuine curiosity about Whatnot’s product, categories, and seller communities. All Whatnauts are expected to use the product as both a buyer and seller.
AI-forward working habits. You look for ways to use modern tools to move faster, reduce manual work, and improve decision-making.

Bonus signals we look for:

You’ve worked with creators, sellers, merchants, brands, or small businesses.
You’ve helped customers or partners grow revenue, retention, engagement, or adoption.
You’ve built or improved customer success, onboarding, sales, or partnerships playbooks in a startup environment.
You’ve worked closely with category, sales, or operations teams to improve the customer experience.
You’ve owned a book of business, seller cohort, or partner portfolio with measurable growth goals.

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work. Company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: $113K - $155K

Apply Now

Refine Your Search

customer care manager jobs in sun valley, ca

Customer Success Manager

[Remote] Customer Success Manager

Customer Success Manager

Licensed Insurance Client Manager - Commercial Lines

California Based Federal & State Grant Writer – Municipal Clients (1–3 Years Experience)

Sr. Client Service Specialist

Sr Client Advisor - Commercial Lines

Customer Supply Chain Manager or Senior Customer Supply Chain Coordinator

Customer Service & Sales Manager (NE)

Luxury Beauty Advisor | Skincare & Client Experience

Client Success Case Manager

Assistant Customer Service and Sales Manager

Client Intake Specialist (Law Firm)

Client Assistant (Detox/ Residential Tech)

Loyalty Program & Customer Retention Manager

Private Client Director, Alpha - $200,000/year USD

Accounting Manager - Client Advisory Services (CAS)

Client Assistant (Detox/ Residential Tech) Overnight Shift

Customer Retention & Experience Manager

P&C Client Service Rep - 40433

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