Top 204 Call center representative Jobs in Sunny Isles Fl

Member Experience Representative - Contact Center
Dade County Federal Credit Union —Doral, FL
- $22.60 an hour
- Evenings as needed
- Spanish
- Microsoft Outlook
- Mid-level
- Life insurance
- Retirement plan
Quick Apply
Life Insurance Sales Agent | 12–17 Inbound Opportunities Daily | $100K–$400K+
LionRock Financial Services —Hallandale Beach, FL
- $100,000 - $400,000 a year
- Full-time
- Spanish
- Sales
- No background check
Quick Apply
Inside Sales Representative
Native Pest Management —Miami, FL
- $60,000 - $100,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Paid holidays
Quick Apply
10d
Banking Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
7d
Entry Level Phone Sales Representative: Full Training, High Income Potential *Urgent*
Park Business Capital —Miami, FL
- $60,000 - $100,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Opportunities for advancement
Quick Apply
Scheduler - Patient Navigation Representative (Call Center) - Remote
Holy Cross Hospital —Fort Lauderdale, FL
- Full-time
- Remote
- Computer literacy
- Medical office experience
- High school diploma or GED
- Health insurance
- Dental insurance
17h
Patient Access - Phone Scheduling Representative
Elevate ENT Partners —Miami Lakes, FL
- Part-time
- Remote
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
3d
Remote Call Center Representative
TechOp Solutions International —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
Inbound Call Center Agent
Pacific Rise Co —Hollywood, FL
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Miami, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Patient Services Representative
The MOHR Enterprises LLC —Sweetwater, FL
- $18 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Opportunities for advancement
Quick Apply
2h
Banking Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Florida Remote Customer Service Representative
notifyMD —Miami, FL
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service Representative
Budget rent a car north Miami Beach —North Miami Beach, FL
- From $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
1d
Customer Service Representative
VITAS Healthcare —Miramar, FL
- Weekends as needed
- Spanish
- English
- Office
- Disability insurance
- Health insurance
Quick Apply
Remote Legal Customer Service Representative (CSR)
Advocacy Solutions —Fort Lauderdale, FL
- Full-time
- Remote
- Background check
- Spanish
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer Care Representative - Customer Care
Seminole Hard Rock Support Services —Hollywood, FL
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Tuition reimbursement
Quick Apply
7d
Full-Time Verification Representative (Remote) - FL
Centerfield/Datalot —Fort Lauderdale, FL
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance

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Member Experience Representative - Contact Center

Dade County Federal Credit Union -
Doral, FL

Quick Apply

Job Details

$22.60 an hour

Benefits

Life insurance
Retirement plan

Qualifications

Customer communication
Financial sales
Math
Desktop applications
Credit union experience
Banking regulatory compliance

Full Job Description

Member Experience Representative - Main Branch - Contact Center

Location:

1500 NW 107th Avenue, Miami, FL. 33172

Pay:

$22.60

Summary:

The Member Service Representative (MSR) will be responsible for providing quality service to our members. The MSR will seek to provide solutions to all member account related problems. This high contact person requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner. The MSR helps to expand the member base by cross-selling products and services that meet their financial needs (i.e. PFP Life insurance).

Essential Duties & Responsibilities include:

Communicates with member and/or non-member in a professional, friendly, and efficient manner through either in-bound or out-bound calls.
Responds to and effectively resolves member service issues; escalates member issues to a higher authority, when necessary.
Provides excellent member service to current and potential members.
Handles all inquires on deposit accounts and loans including but not limited to: Visa credit cards, loans, mortgages, home equities, share certificates, retirement plans, bill payments/on-line banking, direct deposit, payroll deduction, and ATM/Debit cards.
Possess a thorough knowledge of Dade County Federal Credit Union products, services, policies and procedures
Effectively cross-sells credit union products and services (i.e. PFP Life Insurance).
Participates in helping to regularly meet or exceed established contact center service and productivity goals as established by the EVP and/or Contact Center Director
Regularly meets or exceeds established individual contact center productivity goals that include but are not limited to: abandon call rate percentage, number of calls answered, availability, average talk time, average time in “not ready”.
Complies with all Bank Secrecy Act (BSA) regulations and standards, attends all required BSA training.
Completes special projects and tasks as assigned.
Perform all other related duties as required.

Basic Knowledge/Skills/Abilities:

Excellent communication and organizational skills.
Proficient knowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, and Outlook).
Must be highly motivated, flexible, and organized while being able to handle multiple projects and tasks.
Must have a thorough understanding of credit union/bank operations and all necessary credit union regulations.
Must be detailed oriented and display excellent mathematical skills.
Excellent telephone etiquette.
Must have a sales and service oriented mentality with a proven track record in these areas.
Flexible schedule to include evening and Saturday hours.

Experience:

At least 1-3 years related experience and/or training in a bank/credit union call center/branch environment.
Must have knowledge of credit union policies, procedures, regulations, and industry practices.
Fluent in the Spanish Language is desired.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

call center representative jobs in sunny isles fl

Member Experience Representative - Contact Center

Life Insurance Sales Agent | 12–17 Inbound Opportunities Daily | $100K–$400K+

Inside Sales Representative

Banking Customer Service Representative - Onsite

Entry Level Phone Sales Representative: Full Training, High Income Potential Urgent

Scheduler - Patient Navigation Representative (Call Center) - Remote

Patient Access - Phone Scheduling Representative

Remote Call Center Representative

Inbound Call Center Agent

Contact Center Representative

Patient Services Representative

Banking Customer Service Representative - Onsite

Customer Service Representative - Onsite

Florida Remote Customer Service Representative

Remote Customer Service Representative

Customer Service Representative

Remote Legal Customer Service Representative (CSR)

Enrollment Administrator - Customer Support for Learning and Development

Customer Care Representative - Customer Care

Full-Time Verification Representative (Remote) - FL

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