Top 4550 Program support manager Jobs in Sunnyvale, Ca

Cluster Account Manager
Creative Security Company —Mountain View, CA
- $150,000 - $170,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
9h
Security Account Manager
Creative Security Company —Mountain View, CA
- $125,000 - $130,000 a year
- Weekends as needed
- Background check
- 7 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
Facilities Project Manager
ASML —San Jose, CA
- $154,500 - $257,500 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Dental insurance
Program Manager (Contract)
Cultivating Literacy —San Jose, CA
- $45 - $65 an hour
- Evenings as needed
- Hybrid work
- Background check
- School experience
- Spanish
- Flexible schedule
Quick Apply
1d
Senior Manager, Customer Engagement Strategy & Operations - Moveworks from ServiceNow
ServiceNow —Mountain View, CA
- $196,400 - $343,700 a year
- Online Application
- Office
- Residential
- 8 years
- Employee stock purchase plan
- Health insurance
Quick Apply
Program Manager
General Dynamics Mission Systems, Inc —San Jose, CA
- $195,555 - $216,944 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Master's degree
Intelligent Systems Research and Development Support Program Manager
KBR —Mountain View, CA
- $258,200 - $387,300 a year
- Full-time
- Computer Science
- Engineering
- Senior level
- AD&D insurance
- Health insurance
User Experience and Support Program Manager - USDS
TikTok USDS JV —San Jose, CA
- $88,000 - $202,667 a year
- Hybrid work
- 5 years
- Bachelor of Science
- Analysis skills
- Paid parental leave
- Paid holidays
10d
Admin Team Manager, Platform Applications & Technologies
Apple —Cupertino, CA
- $55.75 - $83.60 an hour
- Bachelor of Science
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
Program Manager, SWE Central Operations
Apple —Cupertino, CA
- $149,200 - $297,200 a year
- Office
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
10d
Maintenance and Operations Manager
Apple —Santa Clara, CA
- $155,700 - $234,300 a year
- 7 years
- Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Product Program Manager
NVIDIA —Santa Clara, CA
- $168,000 - $258,750 a year
- Full-time
- 6 years
- Bachelor of Science
- Product management
6d
WW RFO Program Manager
Apple —Sunnyvale, CA
- $140,700 - $211,400 a year
- Bachelor of Science
- Office
- Senior level
- Employee stock purchase plan
- Health insurance
12d
Customer Program Manager - Rack Scale CPU Solutions
Advanced Micro Devices, Inc —Santa Clara, CA
- Hybrid work
- Computer Science
- Product management
- Computer networking
Memory Support Program Manager
HumanGood —Los Altos, CA
- $86,000 - $95,000 a year
- Weekends as needed
- CPR Certification
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Program Manager - SWE Infrastructure
Apple —Cupertino, CA
- $175,500 - $311,700 a year
- 5 years
- Office
- Presentation skills
- Employee stock purchase plan
- Health insurance
Leadership Support Manager
Google —Sunnyvale, CA
- $136,000 - $197,000 a year
- Full-time
- 5 years
- Military
- Research
2d
The North Face: Store Manager - Valley Fair
TNF —Santa Clara, CA
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
NPI Program Management Leader
Hewlett Packard Enterprise —Sunnyvale, CA
- $183,000 - $389,500 a year
- Full-time
- 5 years
- English
- Office
Engineering Program Manager, CC Desktop + CC Home
Adobe —San Jose, CA
- $124,300 - $234,600 a year
- Full-time
- Bachelor's degree
- Organizational skills
- Fair chance

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Cluster Account Manager

Creative Security Company -
Mountain View, CA

Quick Apply

Job Details

Full-time
$150,000 - $170,000 a year
9 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Alarm system monitoring procedures
Regulatory compliance
Software implementation
Workplace dispute resolution
Security system monitoring (security system operation)
Workforce management

Full Job Description

Summary

The Cluster Account Manager is responsible for the operational, administrative, and client-facing leadership of a technology client’s security program across multiple San Francisco locations. This role serves as the primary liaison between the client and security services provider, ensuring consistent service delivery, staffing coverage, training compliance, and adherence to contractual, regulatory, and client-specific requirements.

The ideal candidate is experienced managing enterprise security programs in a fast-paced, technology-driven environment and understands the expectations of corporate stakeholders, executive partners, and complex security operations.

Core Responsibilities:
Client & Operations Management

Serve as the primary point of contact for the client across assigned locations.
Ensure security operations are executed consistently in alignment with client standards, post orders, and contractual expectations.
Conduct regular site visits, operational reviews, and performance assessments.
Identify operational risks, staffing challenges, and opportunities for continuous improvement.
Build strong partnerships with client stakeholders through professionalism, responsiveness, and solution-oriented leadership.

Workforce & Staffing Management

Oversee staffing levels and ensure coverage across all sites and shifts.
Manage scheduling, staffing adjustments, backfill plans, and workforce requirements.
Partner with recruiting teams to forecast hiring needs and support onboarding efforts.
Lead and develop site supervisors and security leadership teams across multiple locations.

Training, Compliance & Quality Assurance

Ensure all security personnel meet licensing, certification, and training requirements.
Oversee onboarding, orientation, and on-the-job training compliance.
Maintain accurate training records and compliance documentation.
Support client reviews, audits, inspections, and regulatory requirements.

Systems & Technology

Utilize workforce management and operational platforms such as TrackTik, Salesforce, or similar systems for scheduling, reporting, and compliance tracking.
Maintain accurate operational data, documentation, and reporting.
Demonstrate knowledge of physical security technologies, including access control, CCTV, alarm monitoring, and incident reporting systems.

Performance Management & Reporting

Monitor officer performance and provide coaching, feedback, and corrective action when needed.
Review incident reports and ensure timely follow-up and escalation.
Deliver operational, staffing, compliance, and performance reports to leadership and client stakeholders.
Support implementation of process improvements, policy updates, and client-specific initiatives.

Key Performance Indicators (KPIs)

Success in this role is measured by:

Employee retention
Overtime management
Training completion rates
Client issue resolution
Contract profitability
Site inspection performance

Qualifications

5–7+ years of experience in private security operations, account management, or site management, preferably supporting multi-site, enterprise, or global environments.
Experience managing security operations supporting 100+ employees across 24/7 operations.
Proficiency with workforce management and operational platforms (TrackTik, Salesforce, or similar).
Experience leading process improvements, system implementations, and organizational change initiatives.
Strong background in employee performance management, conflict resolution, and KPI achievement.
Working knowledge of security systems, including access control, CCTV, alarm monitoring, and reporting platforms.
Experience supporting technology companies, corporate campuses, or enterprise clients preferred.
Strong understanding of compliance requirements, staffing models, and training programs.
Excellent communication, organization, and client relationship management skills.

Skills & Competencies

Executive-level client relationship management.
Strong leadership, coaching, and team development abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong judgment, professionalism, and problem-solving skills.
Ability to lead change initiatives and support organizational growth.
Ability to effectively communicate across all levels of an organization and diverse teams.

Working Conditions

Primarily field-based with regular site visits throughout San Francisco.
Must be available to support operational needs outside standard business hours, including occasional evenings and weekends.
Frequent interaction with clients, executives, operations teams, recruiting teams, and external partners.
Requires regular travel to customer sites, offices, and operational locations.
May require visits to commercial facilities, construction sites, warehouses, or other operational environments while following applicable safety requirements.
Ability to conduct presentations, walk sites, and remain active for extended periods.
Represents the organization professionally and serves as a key ambassador for client relationships and business growth initiatives.

Pay: $150,000.00 - $170,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

program support manager jobs in sunnyvale, ca

Cluster Account Manager

Security Account Manager

Facilities Project Manager

Program Manager (Contract)

Senior Manager, Customer Engagement Strategy & Operations - Moveworks from ServiceNow

Program Manager

Intelligent Systems Research and Development Support Program Manager

User Experience and Support Program Manager - USDS

Admin Team Manager, Platform Applications & Technologies

Program Manager, SWE Central Operations

Maintenance and Operations Manager

Product Program Manager

WW RFO Program Manager

Customer Program Manager - Rack Scale CPU Solutions

Memory Support Program Manager

Program Manager - SWE Infrastructure

Leadership Support Manager

The North Face: Store Manager - Valley Fair

NPI Program Management Leader

Engineering Program Manager, CC Desktop + CC Home

I want to receive the latest job alert for program support manager in sunnyvale, ca

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