Top 307 Technical support Jobs in Sunnyvale, Ca

Full Time IT Support Technician – Help Desk Position - Burlingame
TRS Consulting IT Services, Inc. —Burlingame, CA
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
(Senior) Customer Support Representative
Zno —San Jose, CA
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
IT Linux Technicians
Ultimate Staffing Services —San Jose, CA
- $30 - $31 an hour
- Contract
- Mid-level
- Fair chance
- 4 years
Quick Apply
IT Server Technician
Asiacom Americas —Santa Clara, CA
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
Quick Apply
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account
IT Specialist
RapidFort, Inc. —Sunnyvale, CA
- $70,000 - $80,000 a year
- Google Workspace
- Computer science
- Computer Science
Quick Apply
IT Services Technician
SpaceXAI —Palo Alto, CA
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
10d
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
8d
Technical Support Analyst
Logic —Mountain View, CA
- $30.13 - $40.13 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.
KALESTA HEALTHCARE GROUP LLC —Menlo Park, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
ID.me —Mountain View, CA
- $89,918 - $104,880 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Technical Support Engineer
Fortinet —Sunnyvale, CA
- $90,000 - $110,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Paid holidays
- Disability insurance
Technical Support Analyst
Accenture —Mountain View, CA
- $30.13 - $40.13 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technology Operations Analyst
San Jose Sharks —San Jose, CA
- $90,000 - $101,250 a year
- Extended hours
- Computer Science
- Mid-level
- Office
- Free parking
- Paid holidays
8d
Information Technology Support Technician I (Temporary Substitute)
Ohlone College —Fremont, CA
- $38.23 - $42.16 an hour
- Temporary
- Writing skills
- ERP systems
- Office
- Dental insurance
- Vision insurance
2d

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technical support jobs near sunnyvale, ca

Full Time IT Support Technician – Help Desk Position - Burlingame

TRS Consulting IT Services, Inc.
Burlingame, CA

Quick Apply

Job Details

Full-time
From $30 an hour

Benefits

Paid holidays
Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Microsoft Windows Server
Google Workspace
Telecommunications network device configuration
Customer communication
Operating systems
iOS support
iOS
In-person customer service
Android support
Equipment troubleshooting
Windows
Android
Microsoft Office
Network infrastructure
Router implementation
Computer hardware
Driving
Desktop (troubleshooting support)
Customer support ticket management
WAN
Networking equipment (troubleshooting support)
macOS
IT
Network security appliance implementation
Windows Server administration
Desktop administration
Document management systems
Ticketing system technical support
Help desk

Full Job Description

We are an IT Managed Services Provider looking for an experienced Support Technician to grow our IT support team in Burlingame, CA. We are looking for a person with excellent customer service skills and the ability to handle Windows OS, Mac OS, Chrome OS and iOS, Android OS, as well as other networking and application-level support. This role is primarily field-focused, with an emphasis on onsite client support, new hardware installations, and the setup and configuration of workstations, laptops, servers, and network equipment. Travel in the Bay Area and surrounding areas is required.

Your responsibilities will include:

· Deploy, configure, and install new workstations, laptops, servers, and network equipment (routers, switches, firewalls) at client sites

· Providing technical support to customers with complex technical issues

· Maintain extensive documentation, records and tickets in our ticketing and document management systems

· Setting up and configuring individual network end-users, troubleshooting end-user issues

· Traveling onsite to resolve desktop and server support needs, installing hardware

· Assist with both internal and customer related projects as needed

· Meet SLA requirements through responsive, professional, and timely support

· Meet training and certification goals in alignment with company development standards

Requirements:

· Minimum two years in a business IT environment

· Experience with Microsoft 365 Administration, Google Workspace

· Experience with Windows OS, macOS, Chrome OS, iOS Android OS, Microsoft Server OS a plus

· Excellent ability to multitask

· Professional troubleshooting experience

· Experience with Remote Support

· Prior MSP or multi-tenant system experience is a plus but not required

· Dedication to continuing knowledge and advancing technical skill

· Excellent customer service skills

· Ability to own a problem and see it through to resolution

· Excellent listening and communication skills

· Excellent oral/written communication skills (emphasis on technical communication) in a business environment

· Familiarity with help desk ticketing system

· Experience with desktop operating systems and application software products in a Windows environment

· Experience with LAN/WAN network technologies (i.e. installation of routers, switches, setting up firewalls)

· Familiarity with SLAs

· PowerShell or other windows-based scripting knowledge a big plus

This is a full-time position that requires occasional weekend availability. Pay starts at $30.00/hour, depending on experience. Other benefits include group health insurance, Holiday Pay and Paid Time Off (PTO) following the introductory periods.

All job offers are subject to a background check and drug screening since you will be dealing with sensitive client information at times. You should also have reliable transportation and proof of insurance since driving is a part of this position.

Two or more references are required, please include the following:

- Full Name

- Phone Number

- Email Address

- Reference Description: Write one sentence explaining how you know or have worked with this person, where, when, and for how long.

Please submit your resume and 2 or more references in response to this posting for consideration.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Experience:

Windows: 2 years (Preferred)
Help desk: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in sunnyvale, ca

Full Time IT Support Technician – Help Desk Position - Burlingame

(Senior) Customer Support Representative

Desktop Analyst

IT Linux Technicians

IT Server Technician

Technical Support Engineer

Desktop Support Technician, IT Operations

IT Specialist

IT Services Technician

Desktop Support

Technical Support Analyst

Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.

IT Support Analyst

Technical Support Engineer

Technical Support Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

Temp IT User Support Specialist

IT Help Desk Technician - Night Shift

Technology Operations Analyst

Information Technology Support Technician I (Temporary Substitute)

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