Top 95 Guest service agent Jobs in Sunol Ca

Director of Agent Services
Keller Williams Tri Valley —Pleasanton, CA
- From $52,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
11h
Guest Service Agent
Hotel Nia —Menlo Park, CA
- $25 an hour
- Weekends as needed
- Bilingual
- Background check
- Hotel
Quick Apply
Front Desk Agent
Stanford Park Hotel —Menlo Park, CA
- $23.00 - $23.69 an hour
- Part-time
- Hospitality
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Pleasanton TownePlace Suites by Marriott —Pleasanton, CA
- $21 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
8d
Guest Service Agent
AC Hotel Pleasanton —Pleasanton, CA
- From $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Aloft Dublin —Dublin, CA
- $19.75 - $21.00 an hour
- Entry level
- Paid holidays
- Disability insurance
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Front Desk Agent - Four Points by Sheraton Pleasanton
Sheraton Four Points Pleasanton —Pleasanton, CA
- $19 - $20 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Part Time Front Desk Agent
Hilton Garden Inn Fremont Milpitas —Fremont, CA
- $18.50 - $19.00 an hour
- Part-time
- Writing skills
- No experience needed
- Office
Quick Apply
10d
Front Desk Agent
Residence Inn Fremont —Fremont, CA
- $20 - $21 an hour
- Computer literacy
- Residential
- Hotel
Front Desk Agent
Pleasanton SpringHill Suites by Marriott —Pleasanton, CA
- $17 - $19 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
6d
Front Desk Agent
Hyatt Place Newark / Silicon Valley —Newark, CA
- $19 - $21 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Super 8 Livermore —Livermore, CA
- $17.50 - $18.50 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Sonesta Select —San Ramon, CA
- From $22 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
Front Desk Agent - Night Auditor Back Up
Marriott San Ramon —San Ramon, CA
- $21.50 - $23.00 an hour
- Overnight shift
- Office
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent - Signia by Hilton San Jose
Hilton —San Jose, CA
- $28.82 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Paid parental leave
- Employee stock purchase plan
Springhill Suites Fremont - Front Desk Agent
Aimbridge Hospitality —Fremont, CA
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Services Agent
Aloft Santa Clara —San Jose, CA
- $18.90 - $29.75 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Office Agent
Wild Palms —Sunnyvale, CA
- $21 - $23 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
13d
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Hilton Garden Inn San Jose Airport —San Jose, CA
- $18.50 - $20.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance

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guest service agent jobs near sunol ca

Director of Agent Services

Keller Williams Tri Valley -
Pleasanton, CA

Quick Apply

Job Details

Full-time
From $52,000 a year
11 hours ago

Qualifications

Google Workspace
Customer communication
Administrative experience
Newsletters (communication methods)
Productivity software
Technical Proficiency

Full Job Description

The Agent Services Coordinator (ASC) is responsible for delivering an exceptional experience for Keller Williams agents from onboarding through daily support. This role serves as a trusted resource for agents by coordinating training, assisting with technology and systems, supporting office operations, and helping agents successfully navigate the tools and resources available to grow their businesses.

The ideal candidate is highly organized, service-oriented, tech-savvy, and passionate about creating an outstanding agent experience. This individual thrives in a fast-paced environment, enjoys solving problems, and embodies Keller Williams' culture of service, collaboration, and growth.

Key Responsibilities

Agent Experience & Support

Serve as the primary point of contact for agent questions and day-to-day support.
Provide exceptional customer service while building strong relationships with agents.
Ensure agents receive timely responses and solutions.
Assist agents with navigating Keller Williams systems, policies, and resources.
Help maintain a positive, welcoming office culture.

Onboarding & Offboarding

Coordinate all new agent onboarding activities.
Prepare onboarding packets and technology setup.
Schedule onboarding appointments and orientation.
Coordinate agent departures and ensure proper offboarding procedures are completed.
Maintain accurate agent records and databases.

Training & Education

Coordinate monthly training classes and educational events.
Manage class registrations and attendance.
Prepare training rooms and technology.
Communicate upcoming educational opportunities.
Support instructors and guest speakers.

Technology Support

Assist agents with:

Keller Williams Command
DocuSign
Lone Wolf Transactions
ZipForms
Marketing Center
Consumer App
Other approved technology platforms
Escalate technical issues when appropriate.

Office Operations

Maintain office appearance and agent resource areas.
Order and organize office supplies.
Coordinate signage, lockboxes, and office equipment.
Assist with meeting preparation and event setup.
Support reception coverage as needed.

Marketing & Communication

Create and distribute agent communications.
Promote upcoming trainings and events.
Assist with internal newsletters.
Update office calendars.
Coordinate event registrations.

Administrative Support

Maintain accurate agent files.
Update office databases and CRM records.
Assist leadership with special projects.
Track training participation.
Prepare reports as requested.

Qualifications Required

2+ years of administrative or customer service experience
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to prioritize multiple projects simultaneously
High attention to detail
Professional and positive attitude
Strong problem-solving skills
Proficiency with Microsoft Office and Google Workspace

Preferred

Real estate experience
Keller Williams Command experience
Knowledge of California real estate transactions
Experience coordinating events or training
CRM experience
Marketing experience
Social media proficiency

Desired Characteristics

The successful candidate is:

Service-focused
Friendly and approachable
Highly organized
Detail-oriented
Self-motivated
Adaptable
Tech-savvy
Professional under pressure
Collaborative team player
Solutions-oriented
Eager to learn
Positive and energetic

Core Competencies

Customer Service Excellence
Communication
Organization
Time Management
Technology Adaptability
Event Coordination
Administrative Excellence
Relationship Building
Initiative
Confidentiality

Physical Requirements

Ability to sit or stand for extended periods.
Ability to lift up to 25 pounds.
Occasional setup and breakdown of training rooms and office events.
Frequent use of computer, phone, and office equipment.

Success Measures

Success in this role includes:

Delivering an exceptional agent experience.
Timely completion of onboarding and administrative tasks.
High responsiveness to agent requests.
Well-organized and successful training events.
Accurate records and documentation.
Positive feedback from agents and leadership.
Consistent support of Keller Williams culture and values.

Why Join Keller Williams Tri-Valley?

At Keller Williams Tri-Valley, we believe our agents deserve an exceptional support experience. As an Agent Services Coordinator, you'll play a vital role in helping real estate professionals build thriving businesses while contributing to a collaborative, growth-focused culture centered on service, education, and community.

Pay: From $52,000.00 per year

Work Location: In person

Quick Apply

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I want to receive the latest job alert for guest service agent in sunol ca

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