Top 70 Hotel manager Jobs in Sunrise, Fl

Front Desk Manager
Marriott International, Inc —Fort Lauderdale, FL
- $54,000 - $69,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
General Manager
Extended Stay America —Tamarac, FL
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
General Manager
MCR Hotels —Pompano Beach, FL
- $85,000 - $98,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Woodspring Suites —Tamarac, FL
- $43,888 - $47,500 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Multi-Property General Manager, Fairfield Inn & Suites and Courtyard Mexico City Vallejo
Marriott International, Inc —Plantation, FL
- Full-time
- Spanish
- 6 years
- English
3d
Hotel Operations Manager
Palm Holdings —Hollywood, FL
- $59,633.41 - $71,816.58 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
13d
Housekeeping Manager
Aloft Fort Lauderdale Airport —Fort Lauderdale, FL
- $64,800 - $70,000 a year
- Online Application
- Customer service
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Hotel Operations Manager
Residence Inn by Marriott Miami Aventura Mall —Aventura, FL
- $69,000 a year
- Weekends as needed
- Mid-level
- Residential
- Microsoft Office
- Free parking
- Disability insurance
10d
Assistant Manager - Room Operations - Club Lounge
Marriott International, Inc —Fort Lauderdale, FL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
10d
Hotel General Manager
American Cruise Lines —Fort Lauderdale, FL
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
General Manager
Home2 Suites Miramar Fort Lauderdale —Miramar, FL
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Dental insurance
Quick Apply
Assistant Operations Manager ~ TownePlace Suites Fort Lauderdale
B.F. Saul Company Hospitality Group —Fort Lauderdale, FL
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Catering Sales Manager - AC Hotel by Marriott Fort Lauderdale Sawgrass Mills / Sunrise - PRIOR EXPERIENCE RECOMMENDED
AC Hotel Sawgrass Mills —Sunrise, FL
- $35 an hour
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
9d
Overnight Front Desk Supervisor - Conrad Fort Lauderdale Beach
Hilton —Fort Lauderdale, FL
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
2d
Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- Overnight shift
- Mid-level
- Resort
- Paid parental leave
- Employee stock purchase plan
Guest Services Manager
Doubletree Deerfield —Deerfield Beach, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Manager | Ft Lauderdale Downtown Courtyard
Ft Lauderdale Downtown Courtyard —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- English
- Mid-level
- Opportunities for advancement
Quick Apply
Front Office Manager
Hyatt Place Boca Raton —Boca Raton, FL
- $60,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Banquet Manager
Fort Lauderdale Marriott Coral Springs Hotel & Conference Center - Atrium Hospitality —Coral Springs, FL
- $61,423 a year
- Full-time
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Assistant General Manager
Hampton Inn Delray Beach —Delray Beach, FL
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply

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Front Desk Manager

Marriott International, Inc -
Fort Lauderdale, FL

Apply Now

Job Details

Full-time
$54,000 - $69,000 a year

Qualifications

Negotiation

Full Job Description

Additional Information
Job Number26088919
Job CategoryRooms & Guest Services Operations
Location401 N Fort Lauderdale Beach Blvd, Fort Lauderdale, Florida, United States, 33304
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $54,000 - $69,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel manager jobs in sunrise, fl

Front Desk Manager

General Manager

General Manager

Assistant General Manager

Multi-Property General Manager, Fairfield Inn & Suites and Courtyard Mexico City Vallejo

Hotel Operations Manager

Housekeeping Manager

Hotel Operations Manager

Assistant Manager - Room Operations - Club Lounge

Hotel General Manager

General Manager

Assistant Operations Manager ~ TownePlace Suites Fort Lauderdale

Catering Sales Manager - AC Hotel by Marriott Fort Lauderdale Sawgrass Mills / Sunrise - PRIOR EXPERIENCE RECOMMENDED

Overnight Front Desk Supervisor - Conrad Fort Lauderdale Beach

Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort

Guest Services Manager

Front Desk Manager | Ft Lauderdale Downtown Courtyard

Front Office Manager

Banquet Manager

Assistant General Manager

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