Top 8 Parcel delivery specialist Jobs in Sunset Beach, Ca

Claims Management Manager
Speed Express —Montebello, CA
- $80,000 - $110,000 a year
- Full-time
- Background check
- English
- Office
- Health savings account
- Health insurance
Quick Apply
Warehouse Operations Specialist S2
FedEx Logistics —Gardena, CA
- $21.47 - $29.68 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Health insurance
- Dental insurance
9d
BUSINESS TAXES SPECIALIST I, BOARD OF EQUALIZATION
CA Department of Tax and Fee Administration —Orange County, CA
- $8,052 - $10,079 a month
- Online Application
- Hybrid work
- Management
- Mid-level
- Office
- Paid holidays
- Opportunities for advancement
9d
Sr Warehouse Operations Specialist
FedEx Logistics —Gardena, CA
- $20.22 - $28.32 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Health insurance
- Dental insurance
3d
BUSINESS TAXES SPECIALIST II, BOARD OF EQUALIZATION
CA Department of Tax and Fee Administration —Orange County, CA
- $8,020 - $10,542 a month
- Weekends as needed
- Hybrid work
- Management
- Office
- Travel
- Paid holidays
- Opportunities for advancement
11d

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AUDITOR I
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parcel delivery specialist jobs near sunset beach, ca

Claims Management Manager

Speed Express -
Montebello, CA

Quick Apply

Job Details

Full-time
$80,000 - $110,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Mandarin
Managing customer accounts
Stakeholder engagement
Managing teams in a customer support role
Logistics
Claims negotiation
English
Managing client accounts
Bachelor's degree
Data interpretation
Claims documentation review
Business Administration
Logistics
Business
Account management
Operations
Process management
Financial acumen
Supply Chain Management
Stakeholder relationship building
Stakeholder management

Full Job Description

SpeedX is seeking an experienced Claims Management Manager to oversee end-to-end claims operations across both Customer Claims (AR) and Delivery Service Provider Claims (AP). This role owns the governance, investigation, dispute handling, financial recovery, and continuous improvement of claims processes across our delivery network.

You will work closely with Operations, Quality Control, Customer Service, Finance, Product, and DSP partners to reduce claim exposure, improve recovery rates, and drive process standardization. This position is based in Los Angeles (LAX) with occasional travel to hubs, service centers, and partner locations.

Responsibilities

Manage the full lifecycle of customer claims including intake, investigation, validation, dispute handling, resolution, and reporting
Lead DSP claims management including claim submission, liability determination, recovery tracking, dispute negotiation, and closure
Establish and maintain claims policies, SOPs, workflows, SLAs, escalation paths, and evidence standards
Partner with Quality Control and Operations to investigate Lost, Damaged, DNR, Mis-delivery, Theft, Bad POD, and Service Failure claims
Drive claim recovery efforts and improve financial outcomes through effective evidence management and DSP accountability
Collaborate with Finance to monitor claims exposure, recovery performance, and claims-related financial impact
Analyze claims trends and identify operational root causes, driving corrective actions with internal teams and delivery partners
Lead regular performance reviews with DSPs and internal stakeholders to improve service quality and reduce claims occurrence
Support implementation and optimization of claims-related systems, dashboards, and workflow automation
Manage and develop claims specialists and offshore support resources, ensuring productivity, quality, and SLA compliance
Produce regular management reporting on claims volume, recovery rates, aging, dispute outcomes, and operational performance
Serve as escalation point for high-impact customer and DSP disputes

Requirements

Bachelor’s degree in Logistics, Supply Chain, Business Administration, Finance, Operations Management, or related field
8+ years of experience in logistics, transportation, parcel delivery, claims management, customer service, or operations
3+ years of people management experience leading claims, operations, customer service, or quality teams
Experience managing both customer-facing claims and carrier/vendor recovery programs strongly preferred
Strong understanding of parcel delivery operations, proof of delivery validation, loss prevention, and dispute resolution
Strong analytical, problem-solving, and financial acumen with ability to translate data into actionable improvements
Excellent communication, negotiation, stakeholder management, and leadership skills
Experience with claims management platforms, ticketing systems, reporting tools, and workflow automation preferred
Fluent English required; Mandarin Chinese is a plus
Must be authorized to work in the United States
Must be willing to work onsite in Los Angeles (LAX)

Claims Management Manager # 006

Pay: $80,000.00 - $110,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Experience:

Logistics: 1 year (Required)
Account management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

parcel delivery specialist jobs in sunset beach, ca

Claims Management Manager

Warehouse Operations Specialist S2

BUSINESS TAXES SPECIALIST I, BOARD OF EQUALIZATION

Sr Warehouse Operations Specialist

BUSINESS TAXES SPECIALIST II, BOARD OF EQUALIZATION

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