Top 14 Customer care coordinator Jobs in Superior, Wi

Customer Care Coordinator-Order Experience I
Numotion —Hermantown, MN
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Patient Care Coordinator/ Office Assistant
Mikel Family Dentistry —Superior, WI
- From $20 an hour
- Full-time
- Dental office
- HIPAA
- In-person
- Profit sharing
- 401(k)
Quick Apply
8d
Scheduling Coordinator
Carlson Orthodontics —Duluth, MN
- Part-time
- Dental office
- Computer literacy
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Scheduler/Patient Care Coordinator
In Motion Therapy, Inc. —Duluth, MN
- $18 - $22 an hour
- Full-time
- Private practice
- Customer service
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
14d
HEALTH UNIT COORDINATOR - 2W ONCOLOGY-MED
ASPIRUS HEALTH —Duluth, MN
- $18.70 - $27.11 an hour
- Part-time
- Hospital
- Computer literacy
- Writing skills
- Wellness program
- Retirement plan
Patient Care Coordinator - Hermantown
Park Dental —Hermantown, MN
- $24.00 - $27.15 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health savings account
- Employee stock purchase plan
5d
SURGERY SCHEDULING COORDINATOR - GASTROENTEROLOGY CLINIC
ASPIRUS HEALTH —Duluth, MN
- $20.01 - $29.01 an hour
- 8 hour shift
- Writing skills
- Basic math
- English
- Wellness program
- Retirement plan
4d
Health Unit Coordinator
Essentia Health —Duluth, MN
- Weekends as needed
- Hospital
- Clinic
- Telemetry
- Disability insurance
- Health insurance
Quick Apply
6d
SURGERY SCHEDULER - PAIN CLINIC
ASPIRUS HEALTH —Duluth, MN
- $17.44 - $25.28 an hour
- 8 hour shift
- Surgery
- Writing skills
- Basic math
- Wellness program
- Retirement plan
4d
Health Unit Coordinator-HUC- Birthplace
Essentia Health —Duluth, MN
- $18.69 - $27.85 an hour
- Part-time
- Hospital
- Telemetry
- 1 year
- Disability insurance
- Health insurance
Quick Apply

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Aftenro Society Home for the Aged —Duluth, MN
As an MDS Coordinator, you will be responsible for ensuring accurate and timely completion of MDS assessments, optimizing reimbursement, and maintaining…
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Travel Registered Nurse (RN) - Multiple Departments
Ascension Health (Main indexed) —Wisconsin
Registered Nurse credentialed from the Indiana Board of Nursing OR current home state license for multi-state license recognition "Compact State" obtained prior…
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Mount Carmel —Columbus, OH
Determines proper scheduling requirements and/or limitations to requested service and scheduling resources (equipment, staff, room, etc)in a timely manner to…
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Dasco HME LLC —Columbus, OH
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
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Customer Care Coordinator-Order Experience I

Numotion -
Hermantown, MN

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

§ Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

§ Meets all set productivity and performance standards

§ Participates in New Equipment department initiatives to continually improve department results.

§ Other duties as assigned by manager

§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§ High school diploma or general education degree (GED) or equivalent combination of experience and education.

§ Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§ Strong communication skills, both written and verbal

§ Strong listening, organization and priority setting skills.

§ Ability to work in a fast-paced environment and juggle multiple priorities.

§ Ability to think quickly, assess a situation and make a sound decision.

§ Ability to provide best-in-class customer service

§ Working knowledge of service order processing experience

§ Knowledge of complex rehab equipment and products

§ Prior experience working in durable medical equipment industry

§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

§ Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Frequent use of hands, wrists, fingers associate with computer equipment.

§ Prolonged periods of time working at a desk and/or on a computer.

§ Occasionally move and reach with arms and hands.

§ Ability to communicate effectively.

§ Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Refine Your Search

customer care coordinator jobs in superior, wi

Customer Care Coordinator-Order Experience I

Patient Care Coordinator/ Office Assistant

Scheduling Coordinator

Scheduler/Patient Care Coordinator

HEALTH UNIT COORDINATOR - 2W ONCOLOGY-MED

Patient Care Coordinator - Hermantown

SURGERY SCHEDULING COORDINATOR - GASTROENTEROLOGY CLINIC

Health Unit Coordinator

SURGERY SCHEDULER - PAIN CLINIC

Health Unit Coordinator-HUC- Birthplace

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