Top 12 Assistant general manager hotel Jobs in Surprise, Az

SpringHill Suites Scottsdale - Dual Assistant General Manager
Aimbridge Hospitality —Scottsdale, AZ
- Full-time
- CPR Certification
- Windows
- Hotel
Front Office Manager - AC Hotel Phoenix-Biltmore
Schulte Hospitality Group —Phoenix, AZ
- $60,000 - $65,000 a year
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
General Manager
Extended Stay America —Phoenix, AZ
- $65,000 a year
- Full-time
- Word processing
- Computer literacy
- Hotel
Quick Apply
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Scottsdale, AZ
- $25.96 - $31.73 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
ADMINISTRATIVE ASSISTANT
Hotel Cleaning Services —Phoenix, AZ
- Spanish
- Microsoft Excel
- Microsoft Outlook
ADMINISTRATIVE ASSISTANT JOB DESCRIPTION
Hotel Cleaning Services —Phoenix, AZ
- Spanish
- Microsoft Excel
- Microsoft Outlook
Assistant Food and Beverage Operations Manager (NE)
Marriott International, Inc —Phoenix, AZ
- $25.77 - $27.88 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Director of Outlets
Crescent Hotels & Resorts LLC —Phoenix, AZ
- Extended hours
- Sales
- 5 years
- English
- Opportunities for advancement
Quick Apply
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Front Office Manager - AC Hotel Phoenix-Biltmore
Schulte Hospitality Group —Phoenix, AZ
Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Interacts positively and professionally with guests to resolve…
$60,000 - $65,000 a year
Quick Apply
Front Office Manager
AC Hotel Biltmore Phoenix —Phoenix, AZ
In this pivotal role, you will oversee daily front office activities, ensure exceptional guest services, and support the front desk team in delivering seamless…
$49,492.63 - $59,604.02 a year
Quick Apply
6d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Hotel Assistant General Manager - Hampton Inn Polaris
Hampton Inn and Suites - Polaris, Columbus, Ohio —Columbus, OH
Manage the front office operations and supervising directly the front desk and breakfast staff. Bachelor’s degree in hotel management, business, or related…
Quick Apply
Hotel Assistant General Manager
Holiday Inn Express and Suites —Columbus, OH
Ensure consistent delivery of outstanding guest service and promptly resolve guest concerns to drive guest satisfaction and loyalty.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for assistant general manager hotel in surprise, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assistant general manager hotel jobs near surprise, az

SpringHill Suites Scottsdale - Dual Assistant General Manager

Aimbridge Hospitality -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Qualifications

Client inquiry handling
Answering guest questions
Windows
Supervising experience
Team management
Data interpretation
Hotel and accommodations guest complaints handling
Hotel restaurant experience
General management

Full Job Description

The Dual Asst General Manager is responsible to ensure guest satisfaction and the efficient operation of 2 hotels by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

QUALIFICATIONS:

At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel.
Previous supervisory experience required.
Must be proficient in Windows Operating Systems.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to convey information and ideas clearly.

RESPONSIBILITIES:

Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards)
Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.
Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members.
Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development.
Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
Participate in required M.O.D. coverage as scheduled.
Ensure that training in service standards is taking place in each department using the steps to effective training.
Ensure recruiting, hiring and training for Guest Services based on occupancy
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards)
Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.
Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members.
Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development.
Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
Participate in required M.O.D. coverage as scheduled.
Ensure that training in service standards is taking place in each department using the steps to effective training.
Ensure recruiting, hiring and training for Guest Services based on occupancy
Be in the public areas during peak times, greeting guests and offering assistance as needed.
Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
Ensure that all scheduled meetings take place on the property.

PROPERTY INFORMATION:
This hotel is located in Scottsdale, and is a 4-minute drive from Desert Ridge. It has a heated outdoor pool, and offers spacious suites with free Wi-Fi and cable TV. Studios at the SpringHill Suites Scottsdale North include a sofa bed, and well-lit work desk. They come equipped with a small refrigerator, microwave and a coffee machine. In the morning guests can enjoy a buffet breakfast with hot dishes. A local restaurant dinner delivery service is available, and several international restaurants are located less than 3 miles from SpringHill Suites. SpringHill Suites Scottsdale North has a fitness center, and a whirlpool. Nearby leisure activities include bowling, volleyball, and miniature golf.

Application deadline for Colorado positions:

Apply Now

Refine Your Search

assistant general manager hotel jobs in surprise, az

SpringHill Suites Scottsdale - Dual Assistant General Manager

Front Office Manager - AC Hotel Phoenix-Biltmore

General Manager

Assistant Food and Beverage Operations Manager

ADMINISTRATIVE ASSISTANT

ADMINISTRATIVE ASSISTANT JOB DESCRIPTION

Assistant Food and Beverage Operations Manager (NE)

Director of Outlets

Front Desk Agent

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for assistant general manager hotel in surprise, az

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected