Top 75 Guest service agent Jobs in Surprise Az

Guest Services Representative
TownePlace Suites/Fairfield Inn & Suites Surprise —Surprise, AZ
- $16 - $17 an hour
- Part-time
- Hotel
- Driver's License
- US work authorization
- Paid time off
- Employee discount
Quick Apply
1d
Hotel Night Audit Agent
Marriott branded hotel —Surprise, AZ
- $20 - $23 an hour
- Overnight shift
- Hotel
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
1d
Front Desk Agent
Prasada Marriott —Surprise, AZ
- $16 - $17 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Front Desk Agent (PM Shift)
Superhost Hospitality Management LLC —Glendale, AZ
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Avalonvi —Phoenix, AZ
- $3,775 - $4,400 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
12d
Overnight Front Desk
Castle Hot Springs —Morristown, AZ
- $25 - $27 an hour
- Overnight shift
- Clean driving record
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
5d
Part-Time Front Desk Agent
TownePlace Suites Glendale —Glendale, AZ
- $16 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
FRONT DESK AGENT
Goodyear Springhill Suites Phoenix —Goodyear, AZ
- Hotel
- Accounting
- Computer skills
Quick Apply
12d
Guest Service Agent
SpringHill Suites by Marriott Phoenix North —Phoenix, AZ
- $16.50 - $18.00 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
The Global Ambassador Hotel —Phoenix, AZ
- $21.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent - Embassy Suites Phoenix Biltmore
Hilton —Phoenix, AZ
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent
47th Street Phoenix —Phoenix, AZ
- Full-time
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
LaQuinta Inn and Suites Phoenix/Glendale —Phoenix, AZ
- $16.50 - $17.50 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
17h
Front Desk Agent
Author & Edit Hospitality —Phoenix, AZ
- $21.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Front Desk Agent
Embassy Suites Phoenix Downtown North —Phoenix, AZ
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Sales Associate
PCRK Group —Surprise, AZ
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Reservation Agent
PHX MC Operations, LLC —Phoenix, AZ
- Weekends as needed
- English
- Office
- Ability to lift 50 pounds
Front Desk Agent, Part Time
Millennium Hotels and Resorts —Scottsdale, AZ
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Guest Service Agent
CHP Holdings —Scottsdale, AZ
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Desk
Staybridge Suites Phoenix —Phoenix, AZ
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED

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guest service agent jobs near surprise az

Guest Services Representative

TownePlace Suites/Fairfield Inn & Suites Surprise
Surprise, AZ

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour
1 day ago

Benefits

Paid time off
Employee discount

Qualifications

Foreign language proficiency
Multilingual
Phone communication
Night audit
Driver's License
Front desk
Venue guest services
Hotel housekeeping
Client interaction via phone calls

Full Job Description

Job Summary
We are seeking a dedicated and enthusiastic Guest Service Agent to join our team in providing exceptional hospitality experiences for our guests. The ideal candidate will possess strong customer service skills and a passion for the hospitality industry. As a Guest Service Agent, you will be the first point of contact for guests, ensuring their needs are met and providing information about our hotel and resort services.

Responsibilities

Greet guests warmly upon arrival and assist with check-in and check-out procedures.
Provide information about hotel amenities, services, and local attractions.
Handle guest inquiries, requests, and complaints in a professional manner.
Maintain accurate records of guest information and reservations.
Assist with night audit duties as required, ensuring all transactions are processed accurately.
Collaborate with other departments to enhance the guest experience.
Uphold high standards of phone etiquette when handling incoming calls.
Support the overall operations of the hotel by performing additional tasks as needed.
Comply with all Marriott Brand Standards, including but not limited to all check-in policies, service recovery, rewards enrollments, mobile key, GXP, and all other Brand initiatives.
Assist in breakfast.
Ability to clean rooms if needed.
Maintain front desk, lobby, and coffee bar cleanliness.
Effectively complete the daily checklist and communicate with management and the necessary department about any reported issues.

Requirements

Previous experience in customer service or hospitality is preferred.
Strong communication skills with an emphasis on phone etiquette.
Multilingual or bilingual abilities are a plus, enhancing guest interactions.
Familiarity with hotel management systems is advantageous.
Ability to work flexible hours, including nights and weekends.
A positive attitude and a commitment to providing excellent guest services.
Knowledge of local attractions and events to assist guests effectively.

Join our team as a Guest Service Agent and contribute to creating memorable experiences for our guests in a dynamic hotel environment!

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

Employee discount
Paid time off

Experience:

Front desk: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Surprise, AZ 85388 (Required)

Ability to Relocate:

Surprise, AZ 85388: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in surprise az

Guest Services Representative

Hotel Night Audit Agent

Front Desk Agent

Front Desk Agent (PM Shift)

Front Desk Agent

Overnight Front Desk

Part-Time Front Desk Agent

FRONT DESK AGENT

Guest Service Agent

Front Desk Agent

Front Desk Agent - Embassy Suites Phoenix Biltmore

Guest Service Agent

Front Desk Agent

Front Desk Agent

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Front Desk Sales Associate

Reservation Agent

Front Desk Agent, Part Time

Guest Service Agent

Front Desk

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