Requisition ID: 936014
Store #: 001991 Target Optical
Position:Full-Time
Total Rewards: Benefits/Incentive Information
At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.
Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
- Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
- Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
- Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
- Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
- Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
- Partners with store manager to lead a team through strong knowledge & skills.
- Provides training & guidance to team members.
- Delivers clear & constructive feedback in a timely manner.
- Informs store manager of any situation that may require any development or disciplinary action of others.
- Supports recruiting, helps select high caliber team & creates talent pipeline.
- Follows guidelines to optimally staff store.
- Shows great pride in the store appearance & executes visual directives.
- Strives to maintain positive working relationship with doctors.
- Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals.
- Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
- Performs & understands administrative duties.
- Maintains a safe working environment for all.
- Works a flexible schedule, including nights & weekends.
- Under current & valid state Opticianry license perform the following:
- Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription.
- Adjusts &/or repairs eyewear.
- Presents and dispenses eyewear & creates a lasting impression.
- Performs accurate digital measurements.
BASIC QUALIFICATIONS
- High School graduate or equivalent
- Current & valid state Opticianry license
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
PREFERRED QUALIFICATIONS
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email
[email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
