JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Responsible for managing and overseeing the daily operations of the data center and adjoining critical spaces. Duties typically include coordinating maintenance schedules, ensuring the security and uptime of servers, handling equipment inventory, and supporting IT staff with troubleshooting and installations. Enforce data center policies, manage vendor relationships, and monitor environmental conditions such as temperature and power usage. The role is crucial in maintaining the efficiency and reliability of data center operations.
Key Responsibilities
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Facility Operations: Monitor critical environmental parameters such as data center IT equipment condition, aging, issues and response coordination.
- Vendor Management: Act as the primary point of contact for external contractors, service providers, and vendors. Schedule service visits and supervise on-site work.
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Inventory & Asset Management: Track, receive, and document hardware, servers, cables, and spare parts. Maintain accurate logs of all equipment in the data center.
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Security & Access Control: Enforce physical security policies, manage badge access for personnel, and monitor surveillance or entry logs.
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Incident Management: Serve as a first responder for facility alarms, hardware failures, or network disruptions. Coordinate with IT and mechanical teams to quickly mitigate downtime.
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Project Management: Attend scheduled calls, determine project requirements as advised by stakeholders, determine project materials, order materials and oversee prompt delivery and availability, peer review cabling diagrams submitted by stakeholders and identify and escalate issues, coordinate power requirements and installation, distribute related inhouse work assignments, track project status and escalate concerns and issues.
- Work Assignment: Review and distribute inhouse assignments.
Essential Qualifications
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Education: Associate’s or Bachelor’s degree in Information Technology, Facilities Management, or a related field (or equivalent work experience).
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Experience: Typically 2–5 years of experience in data center operations, IT support, or critical facilities management.
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Hard Skills: Working knowledge of IT hardware, data center physical layer cabling, and Building Management Systems (BMS).
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Soft Skills: Exceptional organizational and time-management abilities. Strong verbal and written communication skills for dealing with vendors, technicians, and stakeholders.
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Certifications: Valued, but not essential, credentials include CompTIA Server+, Certified Data Center Professional (CDCP), or Data Center Certified Associate (DCCA).
Work Environment & Physical Demands
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Roles often require schedule flexibility, including availability for 24x7 on-call rotations or shift work to ensure continuous coverage.
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Position may require lifting heavy IT equipment, working in raised-floor environments, and navigating areas with high noise and varying temperatures.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site –Hartland, WI
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
