Top 1 Account coordinator Jobs in Sutter Creek, Ca

Accounts Receivable & Customer Support Coordinator
Rammco —Sutter Creek, CA
- $18 - $22 an hour
- Part-time
- Microsoft Outlook
- ERP systems
- Office
- Health insurance
- Dental insurance
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Accounts Receivable & Customer Support Coordinator
Rammco —Sutter Creek, CA
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Accounts Receivable & Customer Support Coordinator

Rammco -
Sutter Creek, CA

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Job Details

Part-time
$18 - $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Paid sick time

Qualifications

Teamwork
Microsoft Outlook
Interpersonal skills
Phone communication
Spreadsheets
Administrative experience
High school diploma or GED
Attention to detail
Accounting support

Full Job Description

About Rammco

Rammco is Northern California's leading business partner for uniforms, facility supplies, and linen services. We help businesses operate more efficiently by managing inventory, deliveries, and customer service so our customers can focus on growing their business.

Position Summary

Rammco is seeking a detail-oriented and professional Accounts Receivable & Customer Support Coordinator to join our team on a part-time basis. This position is primarily responsible for managing collections activities, monitoring past-due accounts, and maintaining positive customer relationships regarding billing and payment matters.

In addition to accounts receivable duties, this role will provide administrative customer support, including answering customer inquiries, processing payments, and assisting with service-related requests.

The ideal candidate is organized, persistent, customer-focused, and comfortable communicating with business owners, office managers, and accounting departments regarding payment obligations. This role combines financial accountability with exceptional customer service. This position draws from responsibilities currently handled within Rammco's Accounts Receivable and Customer Service functions.

Primary ResponsibilitiesAccounts Receivable & Collections (Approximately 75%)

Review aging reports and identify past-due customer accounts.
Contact customers by phone, email, and mail regarding overdue balances.
Document all collection efforts and customer communications.
Resolve billing questions and payment discrepancies.
Coordinate payment plans when approved by management.
Send invoices, statements, and payment reminders.
Assist with daily deposits and payment reconciliation.
Generate accounts receivable reports for management review.
Escalate high-risk or severely delinquent accounts as needed.

Customer Support & Administrative Assistance (Approximately 25%)

Answer incoming customer calls and direct inquiries appropriately.
Assist customers with account questions and service-related requests.

Qualifications Required

High School Diploma or GED.
1+ year of experience in collections, accounts receivable, customer service, or administrative support.
Strong verbal and written communication skills.
Comfortable making outbound collection calls.
Strong attention to detail and accuracy.
Basic understanding of invoices, payments, and accounting principles.
Proficiency with Microsoft Office (Excel, Outlook, Word).
Ability to maintain professionalism during difficult customer conversations.

Preferred

Business-to-business (B2B) collections experience.
Experience in service, route-based, or recurring billing industries.
Experience with accounting or ERP software.
Experience handling customer disputes and account reconciliations.

Skills & Traits for Success

Professional persistence
Strong follow-through
Customer-focused communication
Attention to detail
Time management
Problem-solving ability
Accountability
Positive attitude
Ability to maintain confidentiality
Team-oriented mindset

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid sick time
Vision insurance

Work Location: In person

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Accounts Receivable & Customer Support Coordinator

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