Top 64 It helpdesk support Jobs in Suwanee, Ga

Director of IT
C.A. Murren and Sons —Grayson, GA
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
7d
HELPDESK SUPPORT TECHNICIAN
Atlanta I.T. Service —Duluth, GA
- Weekends as needed
- Background check
- Pass drug screening
- Office
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Help Desk Professional
Kimley-Horn —Alpharetta, GA
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
13d
Level 1 Systems Administrator
Safer Way Technologies, LLC —Atlanta, GA
- From $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
4d
Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Store Support Center Agent
Majors Management —Lawrenceville, GA
- $20 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Helpdesk Engineer
CNR Technologies —Woodstock, GA
- $20,000 - $35,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Mujin Corp —Suwanee, GA
- $20 - $30 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
IT Support Specialist
St. Vincent de Paul Georgia —Atlanta, GA
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Technical Customer Service Representative - SUN - THURS - 3rd Shift
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Writing skills
- Mid-level
- Wellness program
- Health savings account
19h
Desktop Systems Professional
Trimble —Alpharetta, GA
- $55,000 - $75,600 a year
- Online Application
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Employee stock purchase plan
Service Desk Analyst
D4C Dental Brands, Inc. —Atlanta, GA
- Computer Science
- Mid-level
- Office
Quick Apply
5d
IT Service Technician
Labcorp —Tucker, GA
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Fuel card
- Employee stock purchase plan
Senior Customer Support Specialist
Brightree —Peachtree Corners, GA
- $30.91 - $41.21 an hour
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Commuter assistance
- Health savings account
End User Support Analyst
Inspire Brands —Atlanta, GA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
Quick Apply
6d
IT Service Desk Technician
PROCYON Technostructure —Atlanta, GA
- $25.50 - $27.50 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
13d

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Director of IT

C.A. Murren and Sons -
Grayson, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Vendor relationship building
CMMC
Managing IT teams
Security compliance frameworks implementation
Team development
Driver's License
Team management
Cross-functional communication

Full Job Description

Title: Director of Information Technology
Reporting to: Director of People Operations
Direct Reports: Currently manage outsourced vendors; possible future direct reports

Summary: The Director of IT will oversee the technical operations of the construction business, ensuring all systems and applications support our field and office goals. This role is responsible for the "boots on the ground" management of hardware, security, and internal software, while acting as the primary liaison with our external help desk (Athens Micro).

Key Responsibilities:
1. Vendor & Help Desk Management

Act as the primary point of contact for Managed Service Provider, reviewing help desk tickets to identify recurring technical issues or training gaps.
Evaluate and select technology vendors, managing relationships and negotiating contracts to ensure high-quality service delivery.

2. Asset & Budget Oversight

Verify that all hardware and equipment purchases are technically sound and suited for specific construction environments.
Implement a robust asset tracking system for all company hardware and software licenses.
Develop and monitor the annual IT budget, tracking expenditures and identifying cost-saving opportunities

3. Security & Compliance

Assess security threats and maintain robust measures to protect sensitive company and project data.
Lead CMMC certification efforts and ensure compliance with Federal, DOD, and DOE standards.
Stay up to date with emerging technologies and trends and evaluate their potential for improving operational efficiency.

4. Information Technology & Systems

Establish and enforce SOPs to streamline technical operations and ensure consistent performance.
Monitor system performance, troubleshoot issues, and lead resolution efforts to minimize downtime and disruptions.
Field Connectivity: Ensure superintendents and field crews have reliable data access on-site, including the deployment and maintenance of mobile hotspots and ruggedized hardware.
Performance Monitoring: Monitor system performance and troubleshoot connectivity issues to minimize downtime for field operations.
Collaborate with cross-functional teams to define operational metrics, track performance, and implement improvements as needed.

Software & Training
- Manage and provide internal support for the company’s core software stack, including project management and estimating suites (HCSS HeavyJob/HeavyBid, Primavera P6), contract management platforms (ContractSafe), accounting packages (Viewpoint Vista) and standard enterprise tools (Windows, Microsoft 365/Office).
- Identify team training needs and lead educational sessions to ensure employees are proficient in company software.

Job Duties:

Demonstrate an unwavering commitment to our core values.
Lead the company’s technology infrastructure, including hardware, software, networking systems, servers, storage systems, and cloud platforms.
Develop strategy alongside our outside IT company, as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems).
Lead CMMC certification and manage projects related to the implementation of new systems and technologies, in line with organizational objectives.
Create processes and standards for selection, implementation, and support of systems, identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
Monitor and analyze technology and trends that could improve the company’s processes and performance.
Develop and maintain relationships with vendors and negotiating contracts for services.
Identify opportunities for team training and skills advancement.
Collaboration with Senior Team for 1-5 year company vision, strategy, and goals.

Director of Information Technology Qualifications:

BS degree in Computer Science, Information Technology, or a related field.
10+ years’ experience in technical operations, infrastructure management, or a similar role.
Experience in Federal, DOD, and DOE compliance, including CMMC certifications.
Experience and comfort in communicating and negotiating with C-Level Executives. The ability to speak IT to end users that may not speak IT.
10+ years’ experience organizing, leading, and developing people within successful teams.

Requirements

Must have a valid driver’s license
Must be a U.S. Citizen
Must participate in pre-employment and random drug screening program
Subject to a background screening process

To be considered for this position, you must first complete our Culture Index personality survey. Please use the link provided below and select "IT Manager." This assessment will take about 15 minutes of focused time. Please set aside time to complete it start to finish. We use the results of this Index seriously when comparing a candidate to the role and personality traits we’ve identified as necessary to perform this job well. Thank you.

https://go.apply.ci/s/6f8M4Fk885

C.A. Murren is a full-service, well-established industrial, civil, and power industry contractor performing work throughout the Southeastern and Mid-Atlantic United States, with offices in Georgia, Florida, South Carolina, and Virginia. For over 40 years, we have delivered high-quality industrial site development while maintaining a strong focus on safety, performance, and long-term client relationships. We pride ourselves on being a team- and family-oriented organization that values both the people and the work that define who we are. We offer a competitive benefits package including medical, dental, vision, and 401K match, along with a structured career development plan to support long-term growth. We are seeking a Director of IT with 10+ years of experience. This position is based out of our Grayson, GA office. Learn more about us:
https://camurren.com/about-us/

#indCAM

Quick Apply

Refine Your Search

it helpdesk support jobs in suwanee, ga

Director of IT

IT Support Specialist I

HELPDESK SUPPORT TECHNICIAN

Help Desk Technician (Part Time)

Helpdesk Technician

Helpdesk Associate Tier 1

IT Help Desk Professional

Level 1 Systems Administrator

Help Desk Technician (Tier 2)

Store Support Center Agent

Helpdesk Engineer

Customer Support Specialist

IT Support Specialist

Technical Customer Service Representative - SUN - THURS - 3rd Shift

Desktop Systems Professional

Service Desk Analyst

IT Service Technician

Senior Customer Support Specialist

End User Support Analyst

IT Service Desk Technician

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